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Jessica Smith

Professional Summary

Professional Bartender and Server with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Work History

Pallets At Mariott Hotel - Bartender/Server/Barista Las Vegas, NV

11/2022 - Current

Boomtown Casino & Hotel New Orleans - Cocktail Server Harvey, LA

02/2020 - 09/2022

Buddy's Diner - Supervisor /Restaurant Server

Eugene, OR

02/2015 - 04/2020

Served high customer volumes during special events, nights, and weekends.

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Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

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● Kept bar presentable and well-stocked to meet customer needs. Followed alcohol awareness procedures for preventing excessive guest intoxication.

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Determined customer preferences to suggest appropriate cocktails and increase sales.

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● Anticipated guest needs and provided proactive service. Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.

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● Maintained clean and organized bar area.

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

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Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

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Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient

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ad1gfk@r.postjobfree.com

725-***-****

Las Vegas, NV 89108

Skills

● Cash Register Operation

● Responsible Alcohol Service

● Attending Multiple Customers

● High-Volume Dining

● Suggestive Selling

● Menu Memorization

Education

06/1996

Lane Community College

Eugene, OR

Associate of Business Administration:

Business

06/1992

Cottage Grove High School

Cottage Grove, OR

High School Diploma

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● Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills, and handle complimentary items.

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