Kiesha Ates

***** ***** ******** ****** ***. *W Riverdale, IL 60827 872-***-**** ad1gen@r.postjobfree.com

PROFESSIONAL PROFILE

Top performing professional who combines strong academic success with cross-functional customer service experience to illustrate value. Backed by vast hands-on healthcare industry experience and accustomed to working with vulnerable populations. Organize workflow processes and understand HIPAA regulations that affect patient privacy and security.

High Academic Honors Recognition Dean’s List.

Clinical Skills Medical Assistant Patient Care Vital Signs Phlebotomy Injections EKGs.

American Heart Association CPR Certification #EBCBEA88.

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.

Microsoft Office Applications MS Word Typing Speed: 45 WPM.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing

Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information

HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process

Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO

Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology

EDUCATION

Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2022

Olympia College Medical Assistant – Diploma, 2004

RELEVANT PROFESSIONAL EXPERIENCE

Health Care Plus – South Holland, IL 04/2019 – Present

Homecare Provider

Provide in-home care services, prepare meals, and help with personal hygiene and grooming.

Answer inbound phone calls, document services provided, and place outbound phone calls to schedule appointments.

Run errands, transport to locations outside the home, and monitor medications.

MJM Healthcare – Joliet, IL 04/2017 – 04/2018

Homecare Provider

Provided transportation, kept daily log of medication intake, monitored medication, and ran errands.

Transferred client in and out of bed using bed lift and answered inbound and outbound phone calls.

Handled light cleaning duties, prepared meals, called in prescription refills, and documented services provided.

Help at Home – Chicago, IL 06/2013 – 09/2016

Access Living – Chicago, IL 04/2009 – 03/2010

Addus Healthcare – Chicago, IL 11/2008 – 03/2010

Homecare Provider

Answered inbound phone calls, assisted with activities of daily living, and provided companionship.

Prepared and served meals, called in prescription refills, scheduled appointments, and documented services provided.

Ran errands, transported to locations outside the home, and monitored medications.

ADDITIONAL WORK EXPERIENCE

Full Time Homemaker – Riverdale, IL 04/2018 – 04/2019

Full Time Homemaker – Riverdale, IL 09/2016 – 04/2017

Gained valuable experience during Medical Assistant Externship at Olympia College

Performed EKGs and phlebotomy, scheduled appointments, gave injections, and took vital signs

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