Kiesha Ates
***** ***** ******** ****** ***. *W Riverdale, IL 60827 872-***-**** **********@*****.***
PROFESSIONAL PROFILE
Top performing professional who combines strong academic success with cross-functional customer service experience to illustrate value. Backed by vast hands-on healthcare industry experience and accustomed to working with vulnerable populations. Organize workflow processes and understand HIPAA regulations that affect patient privacy and security.
High Academic Honors Recognition Dean’s List.
Clinical Skills Medical Assistant Patient Care Vital Signs Phlebotomy Injections EKGs.
American Heart Association CPR Certification #EBCBEA88.
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.
Microsoft Office Applications MS Word Typing Speed: 45 WPM.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing
Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information
HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process
Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO
Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology
EDUCATION
Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2022
Olympia College Medical Assistant – Diploma, 2004
RELEVANT PROFESSIONAL EXPERIENCE
Health Care Plus – South Holland, IL 04/2019 – Present
Homecare Provider
Provide in-home care services, prepare meals, and help with personal hygiene and grooming.
Answer inbound phone calls, document services provided, and place outbound phone calls to schedule appointments.
Run errands, transport to locations outside the home, and monitor medications.
MJM Healthcare – Joliet, IL 04/2017 – 04/2018
Homecare Provider
Provided transportation, kept daily log of medication intake, monitored medication, and ran errands.
Transferred client in and out of bed using bed lift and answered inbound and outbound phone calls.
Handled light cleaning duties, prepared meals, called in prescription refills, and documented services provided.
Help at Home – Chicago, IL 06/2013 – 09/2016
Access Living – Chicago, IL 04/2009 – 03/2010
Addus Healthcare – Chicago, IL 11/2008 – 03/2010
Homecare Provider
Answered inbound phone calls, assisted with activities of daily living, and provided companionship.
Prepared and served meals, called in prescription refills, scheduled appointments, and documented services provided.
Ran errands, transported to locations outside the home, and monitored medications.
ADDITIONAL WORK EXPERIENCE
Full Time Homemaker – Riverdale, IL 04/2018 – 04/2019
Full Time Homemaker – Riverdale, IL 09/2016 – 04/2017
Gained valuable experience during Medical Assistant Externship at Olympia College
Performed EKGs and phlebotomy, scheduled appointments, gave injections, and took vital signs