DEMI NGUYEN

ad1ge2@r.postjobfree.com

Work History:

Trojan Battery Inc Nov 2021 –

Present

Workday HRIS

Maintain technical aspects of HR system programs and processes

Define, develop, and conduct system tests and resolve system and process issues and report updates

Charge with configurations and maintenance of system and data security, using technical knowledge and analytical skill to identify and prevent issues with employee records

Help end user in access and updates to employee personal and professional information Infoblox, Santa Clara, CA July 2017 – May 2021

HRIS Business Analyst- Workday

Work with vendors to set up data workflow and put the process in place for the GDPR for the Employee Data Retention and Deletion Data purposes

Understand and perform employee data outbound and inbound from and to vendors

(Workday, Skillsoft and Jobvite)

Perform system testing for Workday delivered releases

Interact with HR team in gathering requirements, documenting on Google docs

Work with People Eng/IT for execution, unit testing and UAT sign off /demo to HR team.

Develop the custom reports and deliver reporting for the business needs

Manage and troubleshoot the integration errors

Run the Enterprise Integration Builder (EIB) for various HCM process updates

Ensures data integrity through process improvement, audits, uploads, maintenance

Maintain data security and integrity in Workday by regularly analyzing and auditing data

Provide HR functional expertise for system issues and resolution with HR users

Engage with Workday community to understand technology capabilities and recommend solutions that address business needs

Familiar with ServiceNow for request tracking and Taleo for ATS (Application Tracking System)

SonicWall, Santa Clara, CA Mar 2017 – May 2017

HR System Support (Contractor)

Support data migration

Validate data from SAP Human Resources exported

Configure HRIS system Bamboo

Set up Onboarding and Offboarding

PayPal, San Jose, CA Sept 2015 – May 2016

Workday HRIS System Support - Workday

Configure centralized business processes in Workday to meet requirement for 1

Compensation, Time off

Configure in sandbox tenants to test all aspects of configuration including business process functionality, notifications, help text

Update and create job codes, payroll type, pay rate, location via EIB loads

Support of data integrations with internal business systems

Acts as HRIS Security Administrator including managing user system access

Provide support in HR end users cases from Salesforce System The Diocese of San Jose, San Jose, CA Feb 2014 – June 2015 Workday HRIS System Analyst - Workday

Understand the concept of Business Processes, mass data updates(EIB’s) in Workday along with configurations and security

Assist in the maintenance of system security and business process configurations

Hands-on involvement with analysis

Assisted in implementation and UAT (User Acceptance Testing)

Assist with the review and update of the Diocesan compensation programs

Assist in developing and conducting training sessions

Generates standard reports and creates custom reports using calculated fields and other formulas in HRIS

Work closely with end-users to develop the various report writers

Test and validate data in HRIS using VLOOKUP function to ensure all processes work accordingly

Assist with technical issues related to Workday HRIS systems by investigating problems

Provides back-up support to HR Analyst team members

Administer Leave of Absence and disability

Provide customer service for employees with questions about Leave of Absence programs

Lam Research, Fremont, CA July 2012 – Sept 2013

HRIS System Specialist

Perform and set up employee data loads into SAP HR ECC6

Perform regular data and file across a variety of data systems and sources

Migrate core HR data

Validate and cleanup for data accuracy within HR data system

Creating and completing for new personnel structures in SAP HR system as required by the business in system merging

Maintain a broad understanding of the HRIS environment

Create and update the organizational structures within Organizational Management, Personal Development, Personnel Administration

Process data accuracy for the system integrations

Control measures and HR reporting

Audit Payroll data for accuracy

Experience in SharePoint, Kronos, Concur

2

SunPower, San Jose, CA Apr 2012 – July 2012

HRIS Business Analyst (Contractor)

Map HR data process from Oracle to Learning Management System

Implement the interface process to extract the employee records using HR Connector to Plateau for internal safety training

Align with HR functional teams to gather and analyze business requirement and propose technology recommendations and solutions. Partner with IT on development, deployment and implementation of solutions

Propose, and implement process enhancements to improve the collection, retrieval, accessibility, and usage of workforce information

Hands-on experience with Oracle script modifications by using SQL for data extraction and to fulfill data accuracy

JDSU, Milpitas, CA Nov 2011 – Jan 2012

HRIS Analyst (Contractor)

Support and improve data accuracy within OBIEE Manager Dashboard

Configure OBIEE Manager Dashboard to build data accuracy for HR metrics

Run general transactions including data integrity within Oracle HRMS application

Perform routine maintenance

Administering training courses using SumTotal Learning Management System

Assign user training courses from LMS SumTotal and SkillSoft

Responsible include assigning learner to course, sending email notification, auditing, course completion, run reports, handle the support inbox

Analyze database and assist with running non-standard reports using Hyperion Brio

Work with IT to set-up reoccurring reports.

Configure, modify and enhance Oracle BI, OBIEE Manager Dashboard for HR Metrics project.

Space System Loral, Mountain View, CA Jan 2011 – June 2011 HRIS/HR Specialist

Design and develop Human Capital Dashboard business process

Compile reports from database system

Creates Payroll Adhoc and Crystal reports using Ceridian Enterprise Report Writer Systems

Configure new job codes and organizational units using Ceridian system

Knowledge in Employee Self Service and Manager Self Service implementation/configuration/administration

Create user guide on how to use Ceridian System for internal Human Resource users training

Conduct Ceridian users training

Participate in redesign organization charts

Knowledge of PeopleClick-Authoria

Maintain and analyze data for SOX audit process

Create and maintain users profile for Skillport, Syntrio training systems 3

Varian Inc., Palo Alto 2005 - 2008

HRIS/ HR Business System Support

Assist in the technical preparation of Business Process Procedures, Test Scenarios, End- user documentation, and User manuals

Interpret their business needs into solid business/technology requirements

Familiar with SAP ESS-MSS system

Experience with SAP HR authorization profile

Create configuration and functional design documents in business processes

Set up HR configurations to implement, develop and expand the definition of HR mini records in SAP to roll out HR system globally

Design, develop, enhance, and support for business information system processes in conjunction of using SQL data validation

Write system and program specifications, and designing, programming, and testing of programs and interfaces in SAP’s ABAP4

Work with business process teams and information systems analysts to design, spec, and develop systems for business

Provide system solutions including extending and modifying R3 ABAP programs, and writing interface programs to and from R3

Create and modify reports and create data conversion and data load programs

Work closely with the user community to determine the best solution to help resolve customer problems and satisfy customer requirements

Translate business requirements into SAP functional and configuration requirements

Analyze customer needs and participates in design of business process requirements Varian Medical Systems, Palo Alto, CA 1999 – 2005

SAP HR Technical System Analyst

SAP R/3 Programmer Analyst for Human Resources, Finance, and Sales Distribution

Identify Human Resource reporting requirements and design/develop reports within SAPHR R/3

Develop and interpret functional and technical designs including reports, interfaces, conversions and system enhancements

Develop user dialog programs to enhance user interaction to the system via new screens and real time online interactivity.

Edit and debug and test SAP/R3 ABAP code in HR

Upgrade custom reports, loads, screens, menus and dialogs

Create Benefits and Payroll interface files to facilitate with Fidelity and ProBusiness to process benefits and net payroll data respectively

Conduct and prepare super users and end users HR system training

Document business process modification for Sarbanes-Oxley compliance to internal audit department and business units

Deliver input to streamline security administration processes, by providing requirements for custom transactions to synchronize the HR- and the security-administration

Provide support on daily production issues for SAP HR and technical and functional problem solving

Support third party vendor on Export Management Systems 4

Computer Skills:

Proficient with Microsoft Office (Microsoftword)

Advance in MicroExcel (ability to create complex graphs, macros, pivot tables, vlookups)

Advance in Power Point, Visio, Outlook, Adobe, Greenshot image editor, SharePoint

Knowledge of SharePoint 2010 features

Education and training:

California Polytechnic State University, San Luis Obispo, CA Bachelor of Science Degree, Business Administration – Management Information System Minor: Computer Science

Certificates:

Certificate in ABAP Dictionary

Certificate in ABAP Workbench Basics

Certificate in Database Update Techniques

Certificate in ABAP Workbench User Dialogs

Certificate in ABAP Advance ABAP programming

Certificate in forte scripts interface processes

Certificate in system Configuration: Administration Tools, Datamap and Document Architect Collaborative Platform

International Business Mini-Certificate

International Business Executive Program Certificate 5

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