Social Media Customer Service

Michelle Oren Phone: 920-***-****

Email: ********@*****.***

HOSPITALITY EXPERIENCE

The Turn, Green Bay, WI

Server, Bartender,

November 2019-Present

Ogan, DePere, WI

Server, Bartender,

March 2019-May 2019

Phin Sushi, DePere, WI *

Server, Bartender, Front House Manager

November 2011 - January 2019

The Abbey Bar & Grill, DePere, WI

Server, Bartender

August 2016 - June 2019

Broadway Theatre, De Pere WI *

Theatre Manager

June 2016 - June 2017

The Harbor Fish Market and Grill,

Green Bay/Baileys Harbor, WI **

Server, Bartender, Marketing/Social Media

September 2013 - Present

Starbucks, De Pere, WI

Barista

September 2007 - October 2008

INSTRUCTING/TEACHING EXPERIENCE

Oren Studio of the Arts, DePere, WI

Vocal, Acting, Dance Coach/Instuctor

June 2015 - Present

Birder Studios of Perfoming Arts, DePere, WI

Vocal, Acting, Dance Instructor;

Choreographer/Director

July 2015 - May 2018

Green Bay School District, Green Bay, WI

Special Education Paraprofessional

September 2013 - May 2015

Barbs Centre for Dance, Green Bay, WI

Dance Instuctor

January 2008 - April 2017

Aerial Gymnastics Academy/Starz Academy,

De Pere, WI *

Gymnastics Instuctor/Owner

December 2005 - April 20110

Duties :

~Greeted restuarant guests describe and sell featured food and beverage items

~Served food/ beverages in a fast paced environment

~Exibited excellent customer service skills, building rapport with customers

~Maintained and clean the dining room and bar area as needed

~Responded to guest inquiries, needs, concerns until quests have finished their dining experience

~Created beverages to each indiviuals guests specific order

~Ordered all bar and front of house products *

~Interviewed, hired and managed all front of house staff *

~Organized and created staff front of house work schedules on a weekly basis *

~Created and designed seasonal marketing plans **

~Updated social media; Instagram, Twitter, Facebook **

~Created Marketing Posts **

~Created and managed photography and marketing videos ** Duties :

~Assessed gymanast/dancers skill level and made

class/teacher recommendations

~Created lesson plans for classes daily

~Adapted lessons to accomidate all skill levels

~Collaborated with regular education teachers to adapt curriculum for Special Education Students in main stream classes

~Helped student set academic/skills goals

~Taught gymnasts/Dancers new skills using a progression based approach

~Prepared vocal/acting/dance warm ups for all classes

~Choreographed and taught dances for dance classes and musical productions

~Recruitied and work individually with all prospective gymnasts and families finding appropriate class and financial plans *

~Wrote progression based gymnastics curriculum for gym instructors * NON-FOR PROFIT EXPERIENCE

Willow Creek Community Church

PromiseTowne Curriculum/Script Writer

October 2001-July 2004

Willow Creek Community Church

Promiseland Curriculum/Script Writer

September 1999-September 2001

CORPORATE EXPERIENCE

Newco, Green Bay, WI

Human Resources Manager

October 2008 - May 2009

Schneider National, Green Bay, WI

Customer Service

April 2006 - May 2008

Aquent Partners

Sales, Recruiter

July 1997 - September 1999

Bagby and Company Inc.

Executive Assistant

June 1996- July 1997

THEATRE EXPERIENCE

Evergreene Theatre, Play by Play Theatre,

St. Norbert College; Musical Theatre, Broadway

Theatre, Daddy D Productions

Actress, Director, Musical Director, Assistant Director 2010-2019

Shows: Les Miserables, Guys and Dolls, Cinderella, Fame Jr, Jesus Christ Superstar, Charlotte's Web,

Fiddler on the Roof, Steel Magnolias, I love you You’re Perfect Now Change, Joseph and the Amazing

Technicolor DreamCoat, Cats, Ring of Fire, Baby,

Return to the Forbidden Planet, Thoroughly Modern

Millie, The Last Five Years

EDUCATION

Associates in Arts Degree; Waldorf College

Forest City, IA 1990-1992

Music Performance

Bachelor in Fine Arts Degree; Millikin University

Decatur, IL 1992-1996

Musical Theatre

Duties :

~Wrote weekly creative curriculums and scripts

~Created weekly, sets and costumes within budget

~Recruited and mentored staff of 30 volunteers

~Taught at yearly Promiseland and Global Leadership conferences

~Managed weekly volunteer/staff schedule

~Collaborated weekly with creative team staff

~Developed monthly units

Duties :

~Assessed students skill level and make

class/teacher recommendations

~Created lesson plans for each class

~Adapt lessons to accommodate all skill levels

~Collaborated with lead teacher to adapt curriculum for Special Education Students in mainstream classes

~Helped student set academic goals

~Taught gymnasts/Dancers new skills using a progression based learning style

~Prepared vocal/acting/dance warm ups for all classes

~Designed/taught choreography for dance classes

and musical productions

~Recruited and worked with new gymnasts and family finding appropriate class and financial plans

Duties :

~Directed casts of up to 50 Actors/Dancers

~Recruited, Hired and Managed Creative Team; Costuming, Lighting, Sound Set Design, Music Director, Choreographer, Stage Manager

~Auditioned and Cast Show

~Created and implemented rehearsal schedule to meet opening deadline /

~Managed Show Budget

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