Jennellene L. Zorilla

Hamburg, NY *****

551-***-**** – ad1gcy@r.postjobfree.com

ad1gcy@r.postjobfree.com

Professional Summary:

Ability to communicate clearly and concisely, proven ability to listen attentively, solve problems quickly and efficiently while displaying high quality professional relationship with the customers

Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

Skills:

Attention to detail Active listening

Time Management Interpersonal skills

Positive attitude Willingness to learn

Improving customer experience Empathy skills

Classroom management Experiential learning

Student-centered learning Test Proctoring

Testing and grading Social-Emotional Learning training

Student records management Inquiry-based learning

Lesson Planning Curriculum Development

Special education Child development

ESL- English as Second Language Class cape knowledge

Student engagement Four Blocks knowledge

Differentiated instruction Group and individual instruction

Standardized Testing Elementary education

Work History:

01/2022 to 04/2023 Collection Agent (Customer Service)

Capital Management Services

Doing outbound calls for our Bank of America Client to their customers with multiple past due accounts.

Engaging to the customer by building trust.

Listening to the customer while showing empathy.

Helping customer to resolve the issue by looking into some option or program that they may qualify.

Helping customer to bring their account up to date.

10/2011 to 04/2018 Teacher 1

Nemesio I. Yabut Elementary School DepEd-Makati V- Makati, Philippines

Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Planned and implemented integrated lessons to meet national standards.

Directed after-school tutoring and mentoring program serving elementary school students.

Instructed students in core educational principles, concepts and in-depth subject matter.

Collaborated with faculty to develop after-school tutoring program for struggling students.

Incorporated multiple types of teaching strategies into classroom.

Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.

Promoted physical, mental and social development using classroom games and activities.

Designed dynamic lesson plans based on student interests to increase overall student GPA.

Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.

Fostered team collaboration between students through group projects.

Attended and facilitated IEP meetings for students and families.

Held conferences with parents to address questions, discuss academic progress and encourage learning goals.

Supervised learning groups of students in classroom stations.

Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.

Graded and evaluated student assignments, papers and course work.

Evaluated and revised lesson plans and course content to achieve student-centered learning.

Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

08/2011 to 10/2011 Teacher (Substitute)

South Cembo Elementary School DepEd-Makati V- Makati, Philippines

Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Planned and implemented integrated lessons to meet national standards.

Incorporated multiple types of teaching strategies into classroom.

Instructed students in core educational principles, concepts and in-depth subject matter.

Promoted physical, mental and social development using classroom games and activities.

Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.

Designed dynamic lesson plans based on student interests to increase overall student GPA.

Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.

Held conferences with parents to address questions, discuss academic progress and encourage learning goals.

Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.

Directed after-school tutoring and mentoring program serving elementary school students.

Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.

Supervised learning groups of students in classroom stations.

Collaborated with faculty to develop after-school tutoring program for struggling students.

Graded and evaluated student assignments, papers and course work.

Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Evaluated and revised lesson plans and course content to achieve student-centered learning.

Fostered team collaboration between students through group projects.

04/2009 to 12/2009 Online English Teacher

Howtalk International Group - Makati, Philippines

Reviewed homework assignments to better gauge students' learning progress and grasp of new concepts.

Used pre-written curriculum to teach students English via remote video conferencing.

Administered assessments and standardized tests to evaluate student progress.

Prepared and implemented lesson plans covering required course topics.

Worked with students between ages 6 and 60 on grammar, pronunciation and sentence construction.

Gently corrected student pronunciation and grammar to improve conversation skills.

Maintained schedule of appointments and worked up to 40 hours each week.

Helped students develop important learning skills and good study habits useful in trade school or college education.

Led interesting and diverse group activities to engage students in course material.

Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.

Prepared comprehensive English curriculum for multiple classes.

Worked with administrators on behavioral issues to support needs of students.

Planned dynamic lessons to increase student comprehension of books and literary concepts.

Established appropriate deadlines and provided complete instructions for reading assignment and homework.

01/2004 t 06/2007 Preschool Teacher

Dau Central Elementary School - Pampanga, Philippines

Sanitized toys and play equipment each day to maintain safety and cleanliness.

Educated students in foundational concepts such as shapes, numbers and letters.

Supervised students and enforced discipline during all Head Start activities.

Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.

Identified signs of emotional and developmental problems in children and reported to parents.

Addressed behavioral and learning issues with parents and daycare management.

Organized and facilitated monthly parent support group meetings.

Assisted and supervised 34 children through entire school day.

Gave one-on-one attention to children while maintaining overall focus on entire group.

Allowed for ample outdoor discovery time in schedule each day.

Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Promoted sensory development by providing access to different textures.

Monitored students' academic, social and emotional progress and recorded in individual files.

Applied play-based strategies to provide diverse approaches to learning.

Funded 34 student trips to Educational locations without sacrificing safety or trip quality.

Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.

Enhanced 5 to 6-year-old students understanding of rules, safety and behavioral guidelines and disciplinary protocols by redesigning and simplifying them.

Helped new preschool children get used to classes by giving one-on-one support.

Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.

Education:

08/2003 Licensed Teacher - Philippines LIC # 0817070

03/2003 Bachelor of Science in Elementary Education

Angeles University Foundation Angeles City, Philippines

*AFP Scholar

Certifications:

School Based In-Service Training

School to School Partnership Program (21st Century)

ICT Learning Integration Seminar-Workshop

Orientation Seminar on Early Language Literacy and Numeracy ELLAN

Lecture Workshop on Recreatory Reading

Reading and Beyond Seminar Workshop

School Based ICT Seminar

Teacher Effectiveness and Competencies Honing

Fire Prevention Month Symposium

Teacher Quality Circle

Results Based Management System RPMS

Orientation on TB in Children

Basic Volunteer Orientation Course

Project Teach

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