Pamela Mullins

Mature, experienced, educated in the medical field, sales and customer service.

Tullahoma, TN 37388

ad1gcu@r.postjobfree.com

+1-931-***-****

I have extensive experience in heathcare, the medical field and crisis intervention and recovery. I also have approximately 10 years experience in call centers and sales. I am seeking long-term employment within a facility where I have the ability to use my experience and knowledge to grow and benefit others.

Willing to relocate to: Nashville, TN - Murfreesboro, TN Authorized to work in the US for any employer

Work Experience

Hostess

Applebees - Tullahoma, TN

August 2018 to Present

• Organize and implement floor chart for servers

• Greet and seat guests upon arrival

• Scan dining area for guests who are in need of attention

• Di miss guest upon leaving by opening doors

• Keep host stand and bathrooms presentable during shift

• Bring guest complaints or problems to managers attention

• Maintain an accurate waiting list when needed.

• Keep nutritional and allergy menus up to date

• Present manager with daily list of low supplies for host and bathrooms Incoming Call Center Representative

National Pen - Shelbyville, TN

August 2012 to July 2016

• Answered incoming calls from customers

• Using a double screen monitor and company software preformed the duties to input customer information and order

• Initiated upgrade of order to customer using specific sales techniques

• Completed order and recorded for security

• Transferred non-sales calls as directed

•

Registered Nurse

Summit Healthcare Regional Medical Center - Hermitage, TN September 2010 to August 2012

• Assessment of patients in an emergency environment

• Provided medical care as ordered by physician

• Provided comfort care throughout patient stay

• Discharged, transfered, or admitted patient per doctors orders Registered Nurse

Stones River Hospital - Woodbury, TN

May 2006 to September 2010

• Assessed patients and initiated care plan

• Performed medical care as instructed by physician

• Performed continuous care throughout patients stay

• Discharged, transferred or admitted patient per physician orders

• Provided management duties as House Coordinator beginning in 2008 Education

Bachelor's in Nursing

Middle Tennessee State University - Murfreesboro, TN August 1994 to May 2002

High school in General studies

Shelbyville Central High - Shelbyville, TN

August 1980 to May 1994

Skills

• Wordperfect, Powerpoint, Microsoft Office, Word processing, Many different medical devices and techniques (10+ years)

• Hostess

• Front Desk

• Customer Service

• Waitress

• Expo

• Host

• Busser

• Triage

• Nursing

• Laboratory Experience

• Hospital Experience

• Medical Office Experience

• Medication Administration

• Vital Signs

• Inside and outside sales

• Time Management

• Phone Etiquette

• Microsoft Office

• Experience Administering Injections

• Critical Care Experience

• Patient Care

• ICU Experience

• Phlebotomy

• Medical Records

• Venipuncture

• EMR Systems

• Typing

• Communication skills

• Computer skills

• Outbound sales

• Windows

• English

• Care plans

• Leadership

Certifications and Licenses

Registered Nurse (RN)

May 2002 to December 2020

CPR Certification

BLS Certification

Food Handler Certification

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