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Office Manager Clinical Research

Location:
Denver, CO
Posted:
November 25, 2023

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Resume:

Melissa S. Chiquelin

**** * ***** *** # **-***

Lakewood, CO 80227

719-***-**** ad1gc3@r.postjobfree.com

Dynamic Office Manager that has experience with everything from bookkeeping to managing clinic daily operations. I am looking for an opportunity where I can utilize my healthcare background and multitask abilities to benefit an organization.

PROFESSIONAL EXPERIENCE

InSight Retina Consultants, P.C., Practice Manager 06/2017 - present Manage daily operations of four clinics including implement procedures, inventory supplies, and MIPS

Recruit and interview candidates, train new employees, handle employee counseling, reviews and terminations

Revenue cycle management

Credentialing

Payroll/Bookkeeping via QuickBooks

Schedule staff refresher courses/ travel accommodations for physician and staff, patient appointments and procedures

Hold monthly staff meetings, attend monthly meetings with physician, lead ophthalmic technician, and marketing liaison

Attend annual business conferences as needed

Obtain pre-certifications

Float as front desk and/or surgery coordinator during absences C.U. Anschutz Medical Campus, Clinical Research Budget Specialist 10/2016 - 06/2017

Developed, negotiated, and finalized industry sponsor’s budgets for clinical research trials conducted by the University of Colorado Cancer Center Served as a finance liaison for finance interactions among the Cancer Clinical Trials Office, University of Colorado Hospital, University Physicians Inc., and the office of Grants and Contracts

Analyzed existing policies, non-specific practices, and precedents to optimize budget negotiation strategies

Reviewed sponsor’s clinical trial protocols in order and drafted a study-specific budget that accounted for all procedural and labor costs

Reviewed contractual documents to ensure final negotiated terms are incorporated Collaborated with Finance Specialists, Regulatory Affairs and Clinical Coordinators to ensure the negotiated budget terms are billed correctly

Ensured accuracy of uploaded budgets into clinical trial management database University Physicians Association, Office Manager 03/2012 - 07/2016 Managed daily operations of clinic including employee supervision, implemented and enforced policies and procedures, ADP payroll, office financials, inspected office and medical equipment for proper functioning, kept inventory of supplies to assure they were kept in stock, and reviewed and implemented marketing strategies

Successfully transitioned from paper to EMR

Interviewed candidates for open positions, trained new employees, and handled employee reviews and terminations

Bookkeeping via QuickBooks

Credentialing

Scheduled meetings for physician, employee training, and patient appointments and procedures Managed workman's compensation file, submitted appeals to insurances when denied Obtained precertification

Floated as medical assistant and front desk during absences when no prn staff were available Held monthly staff meetings, attended monthly meetings with central billing office and physician

Quality Health, Office Manager 06/2006 - 03/2012

Managed daily operations of clinic including employee and student externships supervision, implemented and enforced policies and procedures, office financials, inspected office and medical equipment for proper functioning, and kept inventory of supplies to assure they were kept in stock

Interviewed candidates for open positions and trained new employees Scheduled meetings for physicians and training sessions for employees Kept accurate electronic medical records after helping transition from paper Floated as medical assistant during absences

Patient check ins and check outs, collecting co-pays Scheduled patient appointments, referrals and pre-certs Cleaned and stocked patient exam rooms

EDUCATION

University of Phoenix 07/2009

Bachelor of Science Degree in Human Services Management Master of Business Administration Degree 09/2011



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