Melissa S. Chiquelin
Lakewood, CO 80227
719-***-**** ad1gc3@r.postjobfree.com
Dynamic Office Manager that has experience with everything from bookkeeping to managing clinic daily operations. I am looking for an opportunity where I can utilize my healthcare background and multitask abilities to benefit an organization.
PROFESSIONAL EXPERIENCE
InSight Retina Consultants, P.C., Practice Manager 06/2017 - present Manage daily operations of four clinics including implement procedures, inventory supplies, and MIPS
Recruit and interview candidates, train new employees, handle employee counseling, reviews and terminations
Revenue cycle management
Credentialing
Payroll/Bookkeeping via QuickBooks
Schedule staff refresher courses/ travel accommodations for physician and staff, patient appointments and procedures
Hold monthly staff meetings, attend monthly meetings with physician, lead ophthalmic technician, and marketing liaison
Attend annual business conferences as needed
Obtain pre-certifications
Float as front desk and/or surgery coordinator during absences C.U. Anschutz Medical Campus, Clinical Research Budget Specialist 10/2016 - 06/2017
Developed, negotiated, and finalized industry sponsor’s budgets for clinical research trials conducted by the University of Colorado Cancer Center Served as a finance liaison for finance interactions among the Cancer Clinical Trials Office, University of Colorado Hospital, University Physicians Inc., and the office of Grants and Contracts
Analyzed existing policies, non-specific practices, and precedents to optimize budget negotiation strategies
Reviewed sponsor’s clinical trial protocols in order and drafted a study-specific budget that accounted for all procedural and labor costs
Reviewed contractual documents to ensure final negotiated terms are incorporated Collaborated with Finance Specialists, Regulatory Affairs and Clinical Coordinators to ensure the negotiated budget terms are billed correctly
Ensured accuracy of uploaded budgets into clinical trial management database University Physicians Association, Office Manager 03/2012 - 07/2016 Managed daily operations of clinic including employee supervision, implemented and enforced policies and procedures, ADP payroll, office financials, inspected office and medical equipment for proper functioning, kept inventory of supplies to assure they were kept in stock, and reviewed and implemented marketing strategies
Successfully transitioned from paper to EMR
Interviewed candidates for open positions, trained new employees, and handled employee reviews and terminations
Bookkeeping via QuickBooks
Credentialing
Scheduled meetings for physician, employee training, and patient appointments and procedures Managed workman's compensation file, submitted appeals to insurances when denied Obtained precertification
Floated as medical assistant and front desk during absences when no prn staff were available Held monthly staff meetings, attended monthly meetings with central billing office and physician
Quality Health, Office Manager 06/2006 - 03/2012
Managed daily operations of clinic including employee and student externships supervision, implemented and enforced policies and procedures, office financials, inspected office and medical equipment for proper functioning, and kept inventory of supplies to assure they were kept in stock
Interviewed candidates for open positions and trained new employees Scheduled meetings for physicians and training sessions for employees Kept accurate electronic medical records after helping transition from paper Floated as medical assistant during absences
Patient check ins and check outs, collecting co-pays Scheduled patient appointments, referrals and pre-certs Cleaned and stocked patient exam rooms
EDUCATION
University of Phoenix 07/2009
Bachelor of Science Degree in Human Services Management Master of Business Administration Degree 09/2011