Case Management Human Resources

SHABNAM

HAIDARY

Fremont, California *****, 925-***-****, *******.**********@*****.***

PROFESSIONAL SUMMARY

Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.

SKILLS

Facility tours

Eligibility determination

Promotional planning

Program branding

Program scheduling

Personnel management

Time management

Coordination

EXPERIENCE

Supplemental Case Management Caseworker March 2022 - June 2023

International Rescue Committee (IRC)] Turlock CA

Determine client eligibility for SCM programming and conduct intake assessments.

Evaluate client progress every three months during active program enrollment to determine the client’s progress towards goals and work with the client to identify new needs and actions needed.

Assist clients in navigating healthcare and social service systems.

Conduct community outreach and maintain a strong network of service providers that meet client needs.

Provide clients with extended orientation on a variety of topics such as women’s health, navigating transportation systems, and navigating physical healthcare systems at the local level.

Respond to client crises, with guidance from supervisor as needed.

Maintain up-to-date documentation in client’s case file to ensure services are properly documented throughout the client’s service period; document all services provided in IRC’s database, Efforts to Outcomes (ETO)

Attend relevant trainings and meetings at the local and national level.

Require occasional weekend and/or evening work.

May train and lead the activities of volunteers and interns

Develop individualized, SMART Self-sufficiency plans for each client enrolled in the SCM program.

Assist clients with requesting financial assistance when applicable and track the received financial assistance within case files

Program Coordinator

Afghan Elderly Association in Fremont County Fremont, California

December 2018 - November 2020

Develop comprehensive reports on ongoing programs and submit summary reports to ED, each

month and quarterly to the Public Health department and SIPP Measure A.

Supervision of 4 health promoters’ staff and, Maintain the internship program, recruit 3 intern per semester for the health Administration role, Medi-Cal eligibility role, and Dari/ Pashto translator.

Generate monthly HP training schedule; distribute to health promoters (HP)..

Plan the scheduling of events and delivery of services to achieve program goals.

Manage the monthly health promoter's sheet for data management and generating reports, update

the health promoters USB's.

Attending Health Promoters meeting.

Provide direct liaison with city personnel associated with state and community agencies, to develop

program linkages, support and referral systems. Including MMH, case management.

Register new clients and assign to health promoter and follow procedure for opening and closing

cases.

Organize and/or attend seminars and workshops.

Generate quarterly reports for Medi-Cal eligibility: report to the City of Fremont.

Human Resources Officer

FHI360 USWDP USA Project Kabul, AF

December 2014 - August 2017

Tackled problems and issues arising with HR processes using analytical, forward-thinking strategies.

Offered sound technical guidance to HR specialists and clerks carrying out daily human resources work.

Assisted with development and execution of yearly training needs assessments.

Prepare and maintain accurate records, files and reports, including personnel records.

Maintains and updates national staff timesheets and leave balances on a regular basis in accordance

with applicable Government of Afghanistan laws and USAID and FHI 360 rules and regulations.

EDUCATION

Business administration

Shaid Wali khan, Islamabad, Pakistan

July 2005

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