Customer Service Records Management
Resume:
Jason E. Brown
ad1gav@r.postjobfree.com
Medical Administrative Professional
Creative, motivated medical administration professional with diverse experience in records management, patient support and client intake. Strong commitment to serving others and communicating with team members to ensure quality care. Track record of reducing records management costs.
Areas of Expertise
•Document control
•Conflict resolution
•Electronic Records Management
•Electronic medical transcripts
•Benefits advisor
•Knowledge of Epic
•Microsoft Office Suite
•File room management
•Customer Service
•Off-site storage
Professional Experience
(VES) Veterans Evaluation Services, Houston, TX 2/2023 –9/2023
Intake Medical Records Specialist
•Called medical facilities to gather reports on veteran’s behalf to accommodate for centralized medical records keeping.
•Called veterans to verify proof of attendance regarding medical procedures.
•Sent reports to uploaders for veteran’s diagnostic team to update veteran profiles.
Various Staffing Agencies, Houston Tx 04/2022 – 11/2023
Temporary Staff at Burnett, Pro-Health, Robert Half, Carlton and others
Provided customer service, directed traffic at events, supported large events
Filled in on short notice as a intake coordinator, able to follow through with duties with little direction
Methodist Hospital, Sugarland, TX 10/2021– 3/2022
Registration Specialist
•Registered patients for COVID-19 immunizations/vaccinations
•Directed patients where to go for immunization vaccinations/vaccinations
Van London, Houston, TX 10/2020 – 5/2021
Invoice & Records Management Clerk (contract)
•Updated and consolidated online client records system.
•Archived current files electronically for up to date record management & easy access.
•Managed client records, including scanning large volumes to CD for easier access and portability.
Lone Star Legal Aide, Houston, TX 10/2018 – 5/2020
Invoice & Records Management Clerk (contract)
•Updated and consolidated online client records system.
•Archived current files for up to date record management & easy access.
•Scanned all off-site documents and saved them in electronic format.
•Created system for easy checkout procedures to reflect services received.
Novitex, Houston, TX 10/2016 – 1/2018
Records Management Clerk (contract, CoreStaff)
•Updated and consolidated online employee records system.
•Purged older off-site storage records to reduce off-site storage costs.
•Improved mail filing systems to improve access and distribution.
Education
Bachelors of Science in Liberal Arts, Psychology; Stephen F. Austin State University, Nacogdoches, TX
Associates of Science, Psychology; Blinn Junior College, Brenham, TX
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