Keva Sutton

Memphis, TN *****

ad1gas@r.postjobfree.com

+1-901-***-****

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

Alliance Medical Center - Memphis, TN

September 2022 to February 2023

Verify insurance, check in patients, answer inbound and outbound calls check, medical records. Trouble shooting for each patient depending on their needs, etc.

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Medical Check In Receptionist

Baptist Memorial Health Care - Memphis, TN

May 2022 to September 2022

Test patients for Covid-9, check in patients, enter insurance information, take payments, enter the reason for visit, set appointments, cancel appointments, call patients for follow up, put charts together, put in request perscription with nurse. Check in patients at the front door before they enter the clinic. etc... Front Desk Check In Clerk

CHRIST COMMUNITY HEALTH SERVICES - Memphis, TN

July 2021 to May 2022

Verify Insurance, check in patients, Test for Covid-9, Data entry, Filing, Referrals. etc... Hope credit union

Express Employment Professionals - Memphis, TN

December 2020 to July 2021

Data entry, inbound and outbound calls were taken from concerned members regarding their accounts. Handling sensitive and personal in each accounts. Opening accounts, verification of balances. Etc... Case Worker

Apple One - Memphis, TN

June 2018 to February 2020

Duties: Highlighted the reasons that qualify a client for immediate assistance. Gathered, verified and assessed all appropriate and available information to gain an accurate understanding of situations. Gave professional advice to people with complex problems. Maintained confidential case records. Replied to requests for help by letters, phone calls, or emails. Drafted legal documents and reports. As well as maintained accurate case records of assessments, activities, and plans. Office Secretary

Shelby County Government - Memphis, TN

September 1998 to August 2017

Duties: Assisted various business groups with document organization and dissemination during acquisitions.

Copied, logged and scanned supporting documentation. Entered details such as payments, account information and call logs into the computer system. Responded to customer requests via telephone and email. Verified data integrity and accuracy.

Worked directly with [OPD, Public, Planners] to achieve board meetings for government and create a less stressful department for public and government workers, along with property owners. Analyzed departmental documents for appropriate distribution and filing. Researched and updated all required materials needed for firm and partners. Education

Associate in Business Management

Strayer University - Memphis, TN

High school diploma or GED

Skills

• Office experience

• Clerical experience

• Automotive diagnostics

• Customer service

• Typing

• Microsoft Excel

• Microsoft Word

• Microsoft Powerpoint

• Microsoft Office

• SharePoint

• Computer literacy

• Microsoft Outlook

• Analysis skills

• Communication skills

• Dispatching

• Filing

• Computer operation

• Legal drafting

• Organizational skills

• Research

• Data entry

• Front desk

• Cold calling

• Administrative experience

• Security

• Computer skills

• Microsoft Access

• Microsoft Publisher

• Time management

• Sales

Certifications and Licenses

First Aid Certification

January 2024

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