Customer Service Nursing Assistant

Sharnia Holyfield

***** ******* ***** **********,** 15235,

412-***-****- ad1g8c@r.postjobfree.com

PROFILE

am an enthusiastic, self motivated, reliable, responsible and hard working person. ama

mature team worker and adaptable to all the challenging situations. am able to work to

well both both in a team environment as well as using my own initiative. am able to work

well under pressure and adhere to strict deadlines

Benefits/Claims Rep, Aetna/Cvs Speciality: Pittsburgh, Pa-2022 to Present

Review and analyze employee benefit plans and policies, as well as compensation

packages. recommend the best programs for their organizations to use. Ideally attractive

to prospective employees as well as good for the companies bottom line. Preparing claim

forms and related documentation validating claims to prevent fraud, communicating with

the insurance companies

Customer Service/Pharmacy Rep, Cvs Speciality: Pittsburgh,Pa-2018 to 2022

Works with clients who have complaints, orders, or require information about products/

services purchased from the organization, provide solutions that fit those individualized

situations and prioritize the customers needs at each step of the process.

CCHT Certified Hemodialysis Tech, Pittsburgh,Pa 2015 to 2018.

Monitors patients as they undergo dialysis treatment for kidney disease or other kidney

issues.

Cna Certified Nursing Assistant, Pittsburgh,Pa-2004 to 2015

Provides patient comfort by utilizing resources and materials:transporting patients:

answering patients call lights and requests and reporting observations of the patient to

nursing supervisor. Documents actions by completing forms, reports, logs, and records.

EDUCATION

Community College of allegheny Pittsburgh,Pa Associate Degree, 2019

SKILLS

Communication, leadership, Problem solving, Creativity, Emotional intelligence,

Teamwork, Customer service, Adaptability, Time Management, Organization, Decision-

Making, interpersonal communication, Critical thinking, Writing, Negotiation, Flexibility,

Attention Detail.

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