AC

Angelita Cruz

Professional Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Work History

Brink's Incorporated - Bank Teller

Fresno, CA

11/2021 - Current

Rhino Medical - Administrator

Reedley

03/2021 - 08/2021

Conduit Global - Customer Service

Fresno, CA

02/2019 - 01/2020

Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

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● Processed customer transactions promptly, minimizing wait times. Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

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Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

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● Reconciled cash drawer and resolved discrepancies. Maintained personnel records and updated internal databases to support document management.

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Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.

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● Collected, validated, and distributed information to employees. Computerized office activities, maintained customer communications, and tracked records through delivery.

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Answered product and service questions, suggesting other offerings to attract potential customers.

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● Answered constant flow of customer calls with minimal wait times. ad1g7p@r.postjobfree.com

559-***-****

Reedley, CA 93654

Skills

● Deposit and Withdrawal Management

● Phone Inquiries

● Revenue Growth

● Reconciling Cash Drawers

Education

05/2017

Reedley High School

Reedley, CA

High School Diploma

Kentucky Fried Chicken - Cashier

Reedley, CA

01/2014 - 05/2016

● Boosted sales revenue by skillfully promoting diverse service options. Cultivated customer loyalty, promoted repeat business, and improved sales.

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Greeted customers entering store and responded promptly to customer needs.

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● Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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● Worked flexible schedule and extra shifts to meet business needs.

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