Fernanda Saragov

O`Fallow, MO ***** - Cellphone 636-***-**** • ad1g7o@r.postjobfree.com

Work authorized - no visa sponsorship necessary.

Professional Summary

Extensive professional experience in Administrative Management, Logistics and Process Improvements. Built Distribution, Transport and Shipping operations, making improvements in the supply chain, reducing operational costs, and achieving objectives. Experience in entrepreneurship creating companies in the e-commerce and services segment, improving leadership, business management and strategic planning connected to the business Forecast. Proactive professional with experience in operational administrative management, strong profile in planning, problem solving and continuous improvement through the construction of agile and efficient processes, focusing on solving the root causes of problems. Analytical and ready to renew corporate strategies and processes. Agile in executing administrative tasks, creating daily reports, KPIs, Dashboards and data entry. Natural leadership profile, ease in interpersonal relationships. Able to work under pressure and adapt to situations and challenges. Ability to manage multiple tasks and set priorities with a positive attitude and quality delivery. Profile and Skills

● Adaptable, creative, good verbal and written communication. Self-motivated, with excellent global vision of processes. Experienced in multimodal logistics and project management.

● Easy to use management software and new technologies.

● Experience internal and external Customer Service. Hands-on, optimistic and resilient profile.

● Microsoft Office - Outlook, PowerPoint, Excel, Word - Canvas, To Do, Skype, Zoom and Microsoft Teams

Work Experiences

Timber Warrior – St Louis – MO – USA

Property Estimate Claims - 03/01/2023 – Currently Job

• Creates estimates of the costs of services provided to homeowners for billing to partner insurance companies using technical assumptions and agreed rates.

• Ensures correction, analysis and maintenance of the internal process flow and delivery of estimates on time and accurate values.

• Claims service for customers who only speak Spanish, starting the process from start to finish.

• Creation of the Operational Dashboard, Watch List and Operational Analysis. Metropole Coworking - Brazil

Operational and Strategic Manager - Owner - 07/2017 to 08/2021

● Management of business development in the strategic fronts of Sales, Budget, Marketing, Finance, Payment Processes and organizational day-to-day.

● Reception and customer service daily, scheduling meetings, preparing the room and its equipment, ensuring integral organization and service for customers. E-Commerce Cosmetics Donna Cor – Brazil

Business Development and Growth Manager – Owner - 04/2012 to 10/2016

● Development and implementation of the Business Plan, structuring and executing strategy for entering and consolidating the brand in the e-commerce market.

● Continuous search to minimize costs, maximize profits and attract customers.

● Daily execution of products inclusion site, description development, product photos, fulfillment of orders, separation, packaging, and product shipping.

● Continuous search for new vendors and user interface improvement using Google Analytics ID Logistics – Brazil

Logistics Lead Coordinator, 11/2007 to 01/2011

● Analysis, development, and implementation of end-to-end logistics projects.

● Operation Tracking orders and notifying customers about status or possible delays.

● Developed KPI's panel to analyze performance and follow up with clients and peers.

● Opening and conducting BID's of transport providers, specific and new routes.

● Collaborated with the shipping department team to facilitate smooth material returns to the correct Suppliers .

Rumo Logistica – Brazil

Transport and Distribution Supervisor - 03/2002 to 08/2006

● Implemented strategic plans, as well as contributed to the assessment and analysis of the business Reorganized intermodal transport flow (train - truck) implementing a follow-up model for daily decision-making and transit time length.

● Created and improved to increase operational productivity and overall traceability. Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.

Ambev – Brazil

Logistics Planning Analyst, 04/1999 to 02/2003

● Daily management of the distribution of inputs to supply 45 factories in the country. Management of containers used in the manufacture of beverages at the plants.

● Monitoring and solving problems of the release of imported and exported inputs, avoiding the break in the supply flow of factories.

● Used analytical models and mathematical analysis to create and maintain key performance Applying performance measurement, process review and outsourcing sectors. Led cost reduction efforts in the distribution stage to meet annual targets.

● Directed domestic and foreign intermodal import and export operations to meet the needs of transport, distribution, and supply to manufacturing units. Education

● Bachelor of Business Administration: Business Administration and Management - Brazil

● MBA: Management in Logistics Business: National Postgraduate Institute - Brazil Certifications

White Belt Training and Green Belt Training

Languages

● English (Proficient)

● Portuguese (Native)

● Spanish (Intermediate

Contact this candidate