Tina Rattray

Customer Service Representative II

Mantua, OH 44255

ad1g76@r.postjobfree.com

+1-440-***-****

Customer service professional with more than 20 years experience, specifically in retail and consumer goods

Authorized to work in the US for any employer

Work Experience

Patient Revenue Cycle Specialist

UNIVERSITY HOSPITAL - Chardon, OH

November 2022 to Present

I check in patients for Out Patient Surgery

Register patients for Pre-Admission Testing.

Check in Patients in Out Patient Radiology Testing Customer Service Representative

Home Depot - Aurora, OH

October 2017 to April 2018

Rang register processed refunds placed special online orders rental vehicles rental carpet cleaners over all provided our customers with the best Customer Service possible. Customer Service Representative II

KraftMaid Cabinetry - Middlefield, OH

November 1994 to March 2003

• Coordinated efforts to continually improve relationships between the customers, sales, and manufacturing

• Received customer calls, answered questions and concerns, documented and distributed customer feedback, coordinated problem resolution

• Placed orders, scheduled and coordinated delivery dates, confirmed shipment receipt, entered information into electronic data management systems, etc.

• Inventory management

Sales Representative

King Nut Company - Solon, OH

July 1994 to November 1994

• Researched and promoted company sales efforts

• Updated and distribute pricing

Bank Teller

Huntington Bank - Bainbridge, OH

April 1992 to July 1994

• Cashed/deposited checks for clients and generated account balances

• Assisted in managing account balances for the vault Customer Service Representative

Kmart - Bainbridge, OH

November 1982 to September 1991

• Ran register, managed customer service desk, camera center, jewelry counter, etc.

• Designed product displays and promotions

• Compiled daily account balance and performed security escorted bank deposits

• Purchasing and inventory management

• Invoicing and collections

Cashier

True North - Solon, OH

Ran register

Set gas pumps for prepaid customers

Stocked merchandise

Made coffee

Rang lottery sales

Education

Diploma

Crestwood High School - Mantua, OH

1982

Skills

• Customer Service (10+ years)

• Call Center (10+ years)

• Customer Care (10+ years)

• CSR (10+ years)

• Customer Support (10+ years)

• Inventory Control

• Computer literacy

• Cash handling (10+ years)

• English (10+ years)

• Cashiering (10+ years)

• Basic math (10+ years)

• Communication skills

• Time management

• Organizational skills

• 10 key typing (10+ years)

• Computer skills (10+ years)

• Windows (10+ years)

• Phone Etiquette

Additional Information

Special Skills

PC/Microsoft Office proficient

Excellent communication and problem resolution skills Strong work ethic

Contact this candidate