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Customer Service Executive Assistant

Location:
Brentwood, NY
Salary:
16
Posted:
November 26, 2023

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Resume:

Brentwood, NY

631-***-****

ad1g5l@r.postjobfree.com

Tiffani Manzanarez

Objective

To build a long term career, with opportunities for career growth. To enhance my educational and professional skills in a stable and dynamic workplace.

Profile

Highly motivated, hardworking and detail oriented. Dedicated individual who maintains a high standard of integrity & organizational skills.. A team player possessing strong communication in both english and spanish.

Education

Graduated with Regents Distinction from Brentwood Highschool June 2017

Skills

Proficient in the use of: Microsoft Excel, Word, Eautomate, Quickbooks, and PowerPoint. 55 WPM.

Experience

Abercrombie and Fitch Key Holder

August 2017 - July 2018

●Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

●Operating cash registers, managing financial transactions, and balancing drawers.

●Achieving established goals.

Directing customers to merchandise within the store.

Increasing in store sales. Superior product knowledge. Maintaining an orderly appearance throughout the sales floor.

●Introducing promotions and opportunities to customers.

Cross-selling products to increase purchase amounts.

Prepares shipments for postal or commercial conveyance; determines most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery.

●Prepares bills of lading; checks items to be shipped against work orders to ascertain that quantities, destination, and routing are correct.

●Receives and unloads incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment; may process return shipments from customers.

●Sorts, counts, packages, labels, insures, unpacks, and/or logs inventory which is shipped or received.

Inspects shipments for damages or defects; records discrepancies or damages and notifies supervisor and/or purchasing personnel.

Empire Digital Products

Executive Assistant

May 2019 - May 2020

●Manage the schedule for all company conference and meeting rooms, ensuring that executive meeting needs are always met

●Ensure that all company-wide internal correspondence is distributed as paper memos and also posted on the company intranet

●Maintain the stock levels for office and breakroom supplies and ordering new parts for machines.

●Coordinate and plan company social events that take place during and after business hours

●Answer phones and greet and direct visitors appropriately

●Send customer collection notices via mail or email

●Collecting meter reading for copy machines and printers.

●Order toner and inputting service calls and closing out on dispatch console.

●Bookkeeping on Quickbooks and inputting bills & credit memos.

●Bank deposits.

● point of contact among executives, employees, clients and other external partners

The Doctors Office Family Practice and Immediate Care

Receptionist / Referrals Specialist

June 2020- August 2021

●Greet and attend to patients in person and over the phone.

●Professionally assist doctors, staff, visitors, and patients.

●Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.

●Answer all phone calls in a professional and courteous manner.

●Perform all duties within HIPAA regulations.

●Maintain confidentiality of all doctor, staff, and patient information.

●Schedule appointments between doctors and patients.

●Liaise between medical departments with discretion and professionalism

●Adhere to policy and procedures.

●Assist with admissions/treatment as per agreed protocols.

●Ensure that stock levels are adequate and orders are made timeously.

●Communicate medical results to patients under clinical supervision.

●Complete accurate documentation of patient visits.

●Create Referrals for patients, by verifying patients insurance.

Coachman Luxury Transport, Farmingdale

Detailer

Sepetmeber-October 2021

Meticulously cleaning all vehicle exteriors, interiors, and restocking supplies

Time sensitive-includes cleaning windows, sweeping and mopping, taking out garbage, cleaning the bathroom, between under and on top of all seats, and washing the outside of the bus all within 2 hours

Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods.



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