Customer Service
Resume:
Felicia Brown
Looking to make a fifference
New Iberia, LA 70560
ad1g4t@r.postjobfree.com
Energetic, results-driven professional with numerous years of experience in customer service arena. Highly skilled in assisting customers and handling large amounts of cash. Skilled in resolving customers' grievances or complaints. Meticulous worker; attentive to quality and detail seeking to work for a company that can increase growth and knowledge in the business setting. Authorized to work in the US for any employer
Work Experience
Meat Wrapper
Super 1 Foods - New Iberia, LA
June 2019 to Present
Started off in Seafood as the clerk, worked hard and long hours and now I'm a Meat Wrapper and I order all of Seafood's Supplies. I also train anyone new that my Boss hires Cafeteria Worker
Advantage Resourcing - New Iberia, LA
April 2018 to May 2018
* Prepared meals
* Followed guidelines
* Ensured State and Federal Notional
Menus Daily
Dishwasher
Duffy's Diner
May 2017 to March 2018
* Followed all sanitary and health related protocols
* Assisted with other kitchen duties as assigned
Sales Clerk
Dress Barn
June 2016 to November 2017
Sales goals and provided excellent customer service Met and exceeded Sale's Goals
Provided excellent Customer Service
Sales Clerk
Nike - Pigeon Forge, TN
October 2016 to February 2017
* Top Rewards Program Associate
* Sales goals and provided excellent customer service
* Performed Sales transaction
Education
Diploma in Medical Office Administration
Remington College Lafayette Campus
April 2019 to Present
High school diploma or GED
Skills
• Customer Service (10+ years)
• Verbal and Written Communication (10+ years)
• Leadership Skills (9 years)
• Knowledge in Microsoft Office (2 years)
• https://www.linkedin.com/cascades/
• Document Processing
• Business Communication
• Career Development
• Meets Sales Goals (10+ years)
• Teamwork and Management (10+ years)
• Organization Skills (10+ years)
• Time Management
• Excellent Work Ethic (10+ years)
• Laundry
• Medical terminology
• Microsoft Access
• Inside sales
• Medical Receptionist
• AWS
• PaaS
• IaaS
• Front desk
• Medical coding
• iOS
• Warehouse experience
• Medical office experience
• Continuous integration
Assessments
Work Style: Conscientiousness — Proficient
October 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Medical Receptionist Skills — Proficient
October 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Attention to Detail — Completed
August 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Creating Presentations with Microsoft PowerPoint — Familiar December 2019
Knowledge of Microsoft PowerPoint tools and features. Full results: Familiar
Problem Solving — Completed
December 2019
Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed
Logic & Critical Thinking — Completed
December 2019
Using logic to solve problems.
Full results: Completed
Customer Service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Working with MS Word Documents — Familiar
September 2020
Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar
HR: Compensation & Benefits — Familiar
September 2020
Knowledge of compensation and benefits programs
Full results: Familiar
Management & Leadership Skills: Impact & Influence — Proficient September 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Protecting patient privacy — Familiar
November 2021
Understanding privacy rules and regulations associated with patient records Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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