Keith Rasnake

*** **** ******* **

Findlay, OH **840

419-***-****

ad1g3g@r.postjobfree.com

Professional Summary

Experienced and result-oriented property manager with a proven track record of exceeding established goals, generating revenue and hiring capable staff. Skilled in maintaining and effectively operating 3 star hotels and restaurants for several years. Accomplished significant results pertaining to rehabilitation and reorganization of hotels, promoting a great work environment, encouraging staff development as well as increasing revenue. Ambitious and motivated with excellent interpersonal communications and consistently delivering high quality work.

Education

Cornell University

Masters of Business Administration – 1983

Professional Experience and Achievements

Task Force Operations Manager for Indiana Hospitality Group

South Bend, Indiana

October 2018-present

Deployed to perform special task or specific projects within the 20 hotels owned by Indiana Hospitality Group

Oversees, directs and manages property operations of assigned hotel(s) to assure optimum performance and continual improvement in the Key Performance Indicators and company metrics

Provide leadership and direction as a relief General Manager at various Hotel(s) to provide interim coverage for General Manager’s or acting Area Manager’s position

Coordinates, directs and manages the staff and day-to-day hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the company assuring 100% guest satisfaction

Participates in hotel sales and lead generation efforts in compliance with current guidelines for General Managers

Assists in the selection and training of the General Manager

Assigned to lead or manage regional initiatives including recruitment, training compliance, hotel operations audits, and other similar activities

Provided leadership and direction for a specific hotel in the absence of the General Manager or District Manager

Shares Manager on Duty responsibilities during off hours with AGM/GM and will perform daily management and sales duties to ensure optimum property operation in the absence of the regular AGM/GM

Works closely with the regional leadership, training and standards, and corporate in order to determine the areas of opportunity within their assigned territory that require additional coaching and mentoring to achieve goal targets

Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees

Coaches and support property management and associates on the customer centric service culture

Regularly travels and is away from home for periods of several weeks to months

General Manager for The Greek Garden

Findlay, Ohio

March 2010-May 2018

Oversee daily operations, accounting, scheduling, staff retention

Oversaw extensive remodeling of banquet room which made a second dining room and doubled indoor seating

Negotiated with the city of Findlay for unused alley way to turn it into an urban outdoor dining area

Updated current wine program tripling net past year sales

General Manager for The Maverick Resort

Ormond Beach, Florida

June 2006-January 2010

Oversaw a 3 million dollar renovation of The Maverick Resort, in order to up-date the facilities and ensure a more earth friendly location. The first commercial property to utilize solar energy in the State of Florida.

Successfully turned a one star resort into three star resort by drastically improving the customers’ satisfaction ratings.

Planned and accommodated quarterly board of director meetings.

Managed 138 rooms, a full service restaurant and a staff of 70.

General Manager for Ocean Manor

Fort Lauderdale, Florida

April 2004-December 2006

Organized several events that generated revenue for the resort: including a promotional event for Cruzan Rum, arrangement of weddings and hosting a live concert for national recognized entertainment.

Managed over 300 rooms, maintain a very high staff retention rate.

Lower the condo association fees for members by 25%.

Assisted in the renovation of the hotel, including its three restaurants and two bars.

Commercial property director, active member of the board of directors.

Created $300,000 in revenue by negotiations with MTV for a televised show, as well as utilizing the hotels restaurants and bars.

Food and Beverage Manager for The Café Del Mar

Fort Lauderdale, Florida

March 2002-February 2004

Hired and trained staff for an ocean side restaurant and live entertainment complex that generated over 8 million dollars in sales.

Assisted in the conversion of a Burger King into a thriving 3 star fine dining restaurant.

Promoted the sale of local spirits in order to provide consistent revenue for the café and aid the local businesses.

Certifications and Skills

Fluent in German

Department of Business and Professional regulation – C.A.M. #31737

U.S.C.G. – 100,000 ton Costal Master of Vessels

Proficient with the following programs: Microsoft Word, Excel, Outlook,, Apollo,

Micro Systems 3600, Squirrel, and Aloha,

Hotel Operating Systems: Opera, Fosse, OnQ, Concerto, Room master

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