Angela Lee Colbert

**** ****** ** ***** *******, Texas 75180

Cell: 214-***-****

Objective: Operations Administrative Assistant position which enable me to use my project assistance experience and knowledge.

QUALIFICATIONS

Result oriented professional with 25+ years’ experience in handling multiple assignments under high pressure and tight deadlines

Customer focused with strengths in leadership, problem solving, communication, and attention to detail

Effective in communicating with all levels of management

Maintain process for departmental employee requisitions, request to spend forms and capital expenditure requests

WORK EXPERIENCE

RENAISSANCE at KESSLER PARK 2021 – 2023

The Renaissance at Kessler Park in Dallas, TX has an overall rating of 3 out of 5 and has a short-term rehabilitation rating of Average. It is a large facility with 135 beds and has for-profit, llc ownership. The Renaissance at Kessler Park is not a part of a continuing care retirement community. It participates in Medicare and Medicaid.

BUSINESS OFFICE MANAGER

Assists with Medicaid Pending applications, and works with resident, family and applicable outside agencies to finalize facility coverage through Medicaid

Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.

Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.

Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.

You will be the face of the company

You will be the first and last person people see when they enter and leave the facility

Responsible for Resident Trust Account for inhouse residents, to include weekly and monthly reconciliations.

Responsible for petty cash and collections.

Must have an understanding of Accounts Receivable.

Must have an understanding of Accounts Payable.

Confidentiality and privacy of all data, including patient/resident, employee and operations data.

Supports and participates in common teamwork.

Uses tactful, appropriate communication in sensitive and emotional situations.

Interacts with residents, family members, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances.

ACCIDENT CENTERS of TEXAS 2020– 2021

Accident Centers of Texas take an approach in chiropractic care, which means looking for the underlying causes of disease, discomfort, and pain, as opposed to just treating the symptoms. Many seemingly unrelated symptoms often arise from imbalances of the spinal column. They will be able to determine the root of the pain and create a personalized chiropractic and wellness plan to suite each patient’s individual needs. The supervised, care of caring and skilled chiropractor, patients report higher functioning in all areas of their lives. They focus on auto accident injuries, sports injuries, slip and fall, and work injuries.

Human Resources Manager / Payroll Coordinator

Manage and process payroll for all 8 sites, Corporate and 2 other entities. (North Texas Xray Services & Infinity Medical Group)

Work closely with all staff to ensure adequate communication, performs other duties, and accepts responsibilities as assigned.

Review and evaluate suppliers based on cost, quality, service, availability, reliability, and selection variety.

Interviewing, hiring, schedules and overseeing staff.

Responsible for matching, monitor and review all credit card, van maintenance transaction and registration.

Answering phones and responding to client requests and inquiries. (including court trials)

Managing the maintenance of all offices and facility equipment.

Communicate and manage site needs to peer and clinic managers.

Human Resources Duties from employee file records, verification of employment requests, tracking vacation, PTO and sick time, reviews etc.

Handle Billing Issues & Client Requests

PREMIER INJURY CLINICS of DFW 2016– 2020

Premier Injury Clinics of DFW is a high-quality outpatient physical therapy service. They focus on auto accident injuries, sports injuries, slip and fall, and work injuries. They practice cutting edge treatments and rehabilitation. They design a treatment plan for you that help you that will help best recover and legal help. They can refer to an experienced Personal injury Attorney.

Operations Administrative / Payroll Coordinator / Human Resources

Manage and process payroll for all 6 sites.

Work closely with all staff to ensure adequate communication, performs other duties, and accepts responsibilities as assigned.

Review and evaluate suppliers based on cost, quality, service, availability, reliability, and selection variety.

Interviewing, hiring, schedules and overseeing staff.

Responsible for matching, monitor and review all credit card, van maintenance transaction.

Responsible for van registrations (tax office).

Answering phones and responding to client requests and inquiries. (including court trials)

Managing the maintenance of all offices and facility equipment.

Communicate and manage site needs to peer and clinic managers.

Human Resources Duties from employee file records, verification of employment requests, tracking vacation, PTO and sick time, reviews and etc.

PLUS PAWN 2005 – 2016

Plus Pawn specializes in buying, selling, and trading used merchandise. They typically get the merchandise when someone needs a loan and sells the items to the pawn shop. They sell a wide variety of previously owned merchandise at reasonable prices.

Executive Administrative Assistant / Bookkeeper / Payroll Coordinator / Accounts Payable & Receivable / Licensed Pawnshop Employee

Manage and coordinate all sites financial records that track expenditures, profit and loss, cash flow and other financial activate.

Manage and process payroll for all 3 sites.

Work closely with all staff to ensure adequate communication, performs other duties and accepts responsibilities as assigned.

Review and evaluate suppliers based on cost, quality, service, availability, reliability, and selection variety.

Interviewing, hiring and overseeing staff.

Responsible for matching, entering invoices, posting, resolving any issues, cutting checks, and maintaining cash and chargeback.

Monitor and review all credit card, deposits, and debits and check transaction.

Responsible for transferring car titles

Monitor and process all car payment, mortgage payments and any in-house loans including the sell.

Write pawn transaction, buy or sell merchandise and supervisor who writes pawn transaction or buy or sell merchandise

TELVISTA COMPANY 2004- 2005

Telvista provides outsourced business process solutions to both domestic and international customers. Combining state-of-the-art technology with a strategically located network of contact centers throughout the United States and Mexico, Telvista offers a broad range of professional consulting services, including IVR Hosting, CRM Hosting, Knowledge Management, eSupport, eCommerce, Curriculum Development and Operations and IT Optimization.

Purchasing / Traveling Coordinator / Controllers Administrative Assistant

Manage and coordinate all sites travel including, reservations, cash advances, and credit card purchases.

Coordinate purchases by reviewing, monitor expenditures, the availability of resource, the priority and funding sources.

Serve as a resource for executive staff for development and improvement of purchasing procedures.

Review and evaluate office supply orders, expense report to ensure the policy is being followed.

Maintain daily diary of work activities.

Monitor and review invoices without a purchase order # and take corrective action to address the issue with the requestor.

Work closely with executive staff to ensure adequate communication, performs other duties and accepts responsibilities as assigned.

STREAM INTERNATIONAL / SOLECTRON 1997 - 2004

Stream provides outsourced customer relationship management services including technical support, customer service, and pre & post-sales support and marketing services to many of the world’s leading companies.

Executive / Site Administrative Assistant

Administrative assistant for 10+ managers, director, and executives

Create & maintain site reports (headcount, payroll, month end & expense reports)

Train and orient individuals new to the company administrative process (i.e. Payroll, room reservations, order entry)

Manage site travel including request to travel, cash advances, and reservations

Manage and maintain employee requisitions, request to spend forms and capital expenditures requests

Discuss group/site monthly spending and budget goals with Finance, research account payables

Create & maintain site reports (headcount, payroll, month end, rollover, and order entry marketing)

Communicate and manage site needs to peers and site administrative assistants

Manage the payroll process and follow-up for the site

Site champion and assistant in the implementation system for Kronos

Interact with all levels of management and clients

FENTON SWANGER 1995 - 1997

Administrative Assistant

Managed Data Collection and reporting internally and externally

Maintained Communications between various clients

Scheduled candidates to participate and complete research studies on various products

VINSON & ASSOCIATES 1994 - 1995

Secretary

Organized and update filling systems for 25 small businesses including Human Resource and financial documentations

Supervised incoming / outgoing business procedures

Routed clients and visitors to scheduled events

CHARCO BROILER 1994 - 1994

Cashier

Assisted Management with the payroll process

Managed the cash entry system for the entire restaurant

Supervised events coordinating committee and spear headed catering

Met & greeted restaurant patrons

COMPUTER SKILLS

Experience with IBM compatible PC

Proficient in Dos, Windows 95/98/2000/2003/NT/2007, Excel & Access, Outlook, Power Point, Microsoft Publisher, Lotus Notes 4.5 / 5, Kronos 4.1 / 4.3, Adobe 5.0/6.0, RESX travel tool, Quickbooks, Munz, iSalus, Payvision, ChiroTouch, Smartlnx6, SLSMaster and PointCareClick.

PROFFESSIONAL SKILLS

Highly organized, motivated, energetic and dedicated, with a positive attitude

Able to handle multiple assignments under high pressure and consistently meet tight deadlines

Have excellent oral and interpersonal communications skills

Thrive on working in a challenging environment

Contact this candidate