Michelle Miller

**** * **** ****** **. y Columbia, MO 65202 417-***-****

ad1g22@r.postjobfree.com

OBJECTIVE:

To obtain a rewarding career that utilizes my experience and knowledge. EXPERIENCE:

Capital Vacations Springfield, MO

Date Setter November 2023 to Current

y Call clients to set vacation dates and upsell as needed/ necessary y Provide an excellent level of customer service

y Maintain information and audit for accuracy

Remington Properties, LLC Troy, IL

Office Manager 04/2022 to 03/2023

y Manage a staff of 9 daily

y Order materials for builds

y Meet with clients on building choices

y Maintain accurate files on new builds

y Create and execute contracts on all builds

y Perform draw requests on loans for materials

y Maintain accurate files on all financial's for builds y Monthly reconciliation of bank accounts

y Create annual reports and tax reports and file appropriately y Create and file W2 paperwork on employees

y Schedule all sub-contractors and inspections of properties y Other misc. duties as assigned

Brickhouse Bar & Grill St. Libory, IL

Bartender 03/2020 to 05/2022

Helping Hands Lawn & Landscape Pinckneyville, IL

Landscaper 05/2018 to 01/2019

UMB Bank Belleville, IL

Operations Manager 05/1998 to 05/2018

y Manage teller staff of six

y Hire, train and coach teller staff

y Perform monthly and quarterly audits of cash and negotiable items y Reconcile GL accounts monthly

y Compile and present annual performance reviews of staff y Maintain a high level of excellent customer service daily y Maintain a weekly schedule to avoid undue overtime and establish proper coverage of staff. Michelle Miller Page 2

Memorial Hospital care Center Belleville IL

CNA 07/2017 to 12/2017

y Perform vitals on assigned patients

y Deliver meals to assigned patients

y Answer all call lights in a timely manner

y Assist patients with ADL's daily

y Monitor patients for issues and report to nursing staff y Chart all activity daily

EDUCATION:

SWIC Belleville IL

CNA- Certificate 07/2017

Lindenwood University St. Charles, MO

Psychology/ Criminal Justice 2018- Current

OTHER:

y Detail Oriented

y Time Management Skills

y Organization Skills

y Reliable

y Self-Starter

y Multitasker

y 20 plus years in Customer Service

y 20 plus years working with MS Office Suite

y 15 plus years in Management

REFERENCES:

Available upon request

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