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Process Improvement Vice President

Location:
Winchester, CA
Posted:
November 26, 2023

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Resume:

DANIEL MONTIJO

***** ******* *****, *******, **, 92585, US • 951-***-**** • ad1g04@r.postjobfree.com Experienced Vice President of Operations with a distinguished career marked by a successful tenure in the military, where I honed leadership and strategic skills. My extensive background in risk analysis, team building, and employee development has been instrumental in achieving organizational goals. I possess a proven track record of spearheading process development initiatives and creating key performance indicators (KPIs) that optimize operational efficiency and drive sustainable growth. My commitment to excellence and unwavering dedication to fostering high- performing teams make me a valuable asset in transforming vision into reality, delivering results that align with strategic objectives, and ensuring operational excellence across diverse industries.

Lean Six Sigma Green Belt Trainning

WLC course, Ft Bragg NC

National Society of Leadership and Success memeber Strong verbal communication

Client assessment and analysis

Interpersonal and written communication

Team Leadership

Extremely organized

Methodology implementation

Project management

Conflict resolution

Process implementation

Risk management processes and analysis

Conflict resolution

Strong verbal communication

Client assessment and analysis

Interpersonal and written communication

Team Leadership

Self-motivated

Business Administration - Bachelor of Science - 2017 Colorado Technical University - Colorado Springs, CO High School - 2001

Ramona High School - Ramona, CA

Professional Summary

Skills

Education

VP of Operations - June, 2021 to Present

EASE of CA - Murrieta, CA

Daily Operations Management

1. Responsible for overseeing the day-to-day operations of a Lean Management System that provides crucial support to Process Improvement Team Members. This includes managing, evaluating, mentoring, and coaching direct reports. 2. Streamline operations and establish standardized operating procedures (SOPs) to optimize quality, productivity, and efficiency. 3. Continuously monitor performance metrics and regularly deliver reports to ownership, highlighting areas targeted for improvement. Team Management and Employee Development

1. Offer guidance, performance monitoring, feedback, and corrective actions as needed. Deliver concrete feedback and possess the ability to coach and nurture the team.

2. Educate and coach employees on process enhancements and best practices. To ensure regulatory compliance. 3. Provide personalized coaching and assistance to team members to ensure their comprehension and effective execution of process improvements. 4. Key responsibilities involve leading Process Improvement Team Members, cultivating A3 thinking, engaging in MDI (Managing for Daily Improvement), coaching, and facilitating change management initiatives that align with EASE strategic priorities. 5. Cultivate a culture of perpetual improvement, motivating employees to contribute ideas and engage in initiatives for enhancing processes. Performance Management

1. Track performance goals and Key Performance Indicators (KPIs) for both teams and individuals to promote accountability and measure progress. 2. Conduct regular performance assessments and offer constructive feedback to employees regarding their process improvement endeavors. 3. Acknowledged and rewarded exceptional performance and contributions to process optimization. For my mid-level managers through spif program.

Improvement Director

1. Collaborate closely with the Process Improvement Director to synchronize process improvement strategies with the organization's overarching MVV (Mission, Vision, Values) and objectives.

2. Cooperate on large-scale process improvement projects, ensuring seamless coordination and efficient execution. 3. Contribute to the development and implementation of process improvement methodologies and frameworks across EASE of CA areas of operations to ensure growth.

Director of Operations - July, 2018 to June, 2021

EASE of CA - Murrieta, California

Managed specific departments/areas, overseeing production, logistics, and quality control processes.

- Led initiatives to streamline processes, resulting in a 50% reduction in lead times and a 60% increase in on-time delivery of services.

- Collaborated with sales and marketing teams to align production with demand forecasts, ensuring optimal inventory levels for all jobs scheduled and teams KPIs are being adhered to in accordance with SCE, SCG, and the CPUC.

- Developed and monitored metrics through EMAPS, and EASE data points to monitor impact of kWh savings as well as therm savings per measure and install.

- Trained install staff on operations of proper installation, and assessments of customers homes to drive deep energy savings.

- Participate in contractor meetings with ESA staff from both SCE and SCG to provide feedback on contractor struggles and areas of improvement to drive deeper energy savings in the ESA program.

-Led the common area measures program, installing energy efficient lighting for multi-family properties, to include parking lighting, interior/ exterior lighting, and more.

- Negotiated vendor contracts, resulting in 25% cost savings on key supplies and services.

- Implemented a robust safety program, achieving 48 consecutive months without a workplace injury. Customer Service Representative - October, 2014 to July, 2018 Kaiser Permanente San Marcos Medical Offices - San Marcos, CA Service Representative, Scheduling medical appointments in an OBGYN clinic. Assisting patients in scheduling all appointments, any complaint resolution, managing attending Physicians schedules and conflicts in schedules in a timely manner.

Served on the UBT team identifying process improvement opportunities Developing unit improvement plans for safety, patient access, and satisfaction Work History

Medical Platoon Sergeant - August, 2006 to August, 2012 US Army, 1-505th PIR, 82nd ABN Div - Fort Bragg, NC Graduate of the U.S. Army Airborne Course and US Army Medical course; specially selected and trained for flawless execution as a member of a high-performing, multi-disciplined team in austere, uncertain, and high-risk environments. Project Manager:

Master Trainer and Instructor, managed logistics for battalion personnel in company operations and medical procedures. Developed curriculum, plan of instruction, method of instruction, training systems, and training schedules for all areas of instruction. As lead project manager for Iraq training program, I was responsible for implementing and training Iraqi security forces in TCCC methods and procedures.

Recruited, Hired, Managed, trained, and supervised local and U.S. foreign language interpreters in Iraq. Medical Director:

Provided Medical Oversight for 1/505th PIR Scouts Platoon specializing in Direct Action. Responsible for the organization, supervision, and conduct of medical-related training to U.S. and indigenous personnel. Proficient in critical care management, trauma, minor surgery, emergency medical, triage, medical screening, and diagnosis. Provided medical coverage for direct action, foreign internal defense, unconventional warfare, and counterterror missions. Proficient in offensive and defensive lite infantry tactics.

Established working medical clinic with 42 medical staff that served 1200 patients annually. Supervised and trained medical staff and foreign medical staff in medical practice, policy and procedures. Weekly scheduling and daily tasking of 42 medical personnel. Quality assurance and quality control of patient records and medical equipment. Monthly and performance driven counseling for subordinate medics. Purchasing Agent:

Managed and coordinated purchase of goods and services. Ensured purchasing documents were completed properly and terms and conditions of purchase were appropriate. Supervised accurate record keeping, including price histories.

Established policies and procedures, including the maintenance of low inventories, and avoidance of shortages of supplies, utilizing Lean Six Sigma training and methodology.

Responsible for payroll, invoicing, and vendor relations. Administration Manager:

Prepare monthly reports on hires and terminations. Manage correspondence, including composing, typing, and proofreading correspondence such as personnel reports, performance standards, appraisals, awards, medical benefits, payroll updates, policy and procedure guidelines and employee response letters. Edit correspondence for style, tone, grammar, spelling, and enclosures. Compose routine letters, perform necessary research; as needed, and develop document formats. Maintain records of salaried personnel attendance, vacation, sick time, and personal days. Assist in the preparation of the Equal Employment opportunity brief. Under limited supervision, perform complex clerical duties following established procedures in the following areas: Operations planning, routine maintenance, health and welfare, and logistical support, Material Control Handling:

Maintained 100% accountability of equipment and sensitive items worth over $800,000. Managed daily operations including shipping, receiving, warehouse, and inventory control. Identified and resolved critical problem areas to ensure efficiency and timely project completion.

Selected packing methods, materials, containers, and labeling best suited to ensure safe transit. Receiving/Expediting—unpacked incoming shipments, checking that material received agreed with packing slip specifications and quantities. Rejected damaged goods and arranged for return to vendor. Transferred incoming goods to proper storage area or department within one day of arrival to avoid backlogs.

Data Entry/inventory control—used computer to enter incoming/outgoing material and track status of inventory and shipment. Specific Accomplishments:

· Platoon Medic for platoon level operations with 5th Commando Kandak during OEF-A XVII resulting in the capture of Six High Value Targets

· Trained over 500 members of Iraqs security force in medical and administrative duties increasing regional stability and Host government stability 2008-2009.

· Awarded four Army commendation medals for meritorious service.

· Awarded Army Combat Medical Badge for treating United States Military Personnel and Courage under fire. Airborne Medical Course, United States Army, Fort Benning, GA; Private (E-2), Private First Class (E-3); March 2006 – April 2006

· TCCC course, Basic Non-Commissioned Officer’s (NCO) Leadership and Administration course



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