June **, ****

Kimberly Ann Kane

** ***** ******

Folsom, CA 95630

Mobile: 520-***-****

To Whom It May Concern:

I would like to introduce myself to you. My name is Kimberly Ann Kane, and I am applying for the position of office

assistant with your company. In the 14 years that I was employed with Pima County, I was able to work within

several departments within the County, including a healthcare facility as an Administrative Secretary for the Director

of Inpatient Services. I also worked at Blue Shield of California for over a year as a small group-billing representative.

and I worked at Health Net as a Document Management Specialist in Rancho Cordova, California. I have

excellent administrative and communication skills as well as quite an extensive background in the financial and clerical fields

with some experience in property management. I am positive that I would be a valuable asset to your company, as I

meet all the necessary requirements for this position. I have excellent references which I have provided and Letters of Recommendations which could be provided if requested.

I hope to hear from you soon.

Cordially,

Kimberly Ann Kane

KIMBERLY ANN KANE

21 Cedar Circle

Folsom, CA 95630

Mobile: 520-***-****

Email: ad1fy6@r.postjobfree.com

PROFESSIONAL SKILLS:

Several years of experience in Accounts Payable and Accounts Receivable with a high volume of

processing of invoices using SAP.

Excels at multitasking in a fast-paced, pressured environment and completed projects within time constraints.

Diligent, extremely detailed-oriented Document Management Specialist with exceptional adaptability and flexibility.

Performs work professionally, responsibly, and accomplishes multiple tasks simultaneously by maintaining excellent punctuality and attendance at work.

Dependable, dedicated, hard-working individual who is self-motivated and requires minimal supervision.

Excellent knowledge of business English and the accurate use of punctuation, grammar, and spelling.

Coordinated and participated in the provisions of internal services, such as Accounts Payable, Accounts Receivable, purchasing, and daily cash deposits.

Participated in preparing work unit budgets and monitoring of expenditures.

Knowledge of basic accounting, grants management and financial record keeping and practices.

Possesses the knowledge of policies and procedures and medical terminology used in a hospital/healthcare facility.

Excellent telephone and customer service skills.

Proficient in using programs such as Excel, Microsoft Word, Microsoft Outlook, Adobe Acrobat, AMS, SAP,

Yardi, Nexus, EPIC, ABS, and Highland (On-base),

The ability to communicate effectively with other staff members, supervisors, and the general public.

Performed mathematical calculations at an appropriate level for assigned duties using an Excel spreadsheet and 10-key by touch.

Main receptionist and switchboard operator.

Cash management, which included daily deposits for several departments.

Ordered supplies for the entire department.

Very proficient with all office equipment, including computers, faxes, 10-key by touch, cash registers, scanners, copy machines, and multi-line phone systems.

Retail store experience

EDUCATION:

Carlmont High School, 1400 Alameda De Las Pulgas, Belmont, CA 94002 - Graduated 1971

College of San Mateo, 1700 W. Hillsdale Blvd., San Mateo, CA 94402 - Graduated in 1973 - Degree in Dental Technology

Los Positas Junior College, 3000 Campus Hill Drive, Livermore, CA 94551 - Course in Computer Technology

Pima Junior College West Campus, 2202 West Anklam Rd., Tucson, AZ 85709 - Course in English 101

EMPLOYMENT HISTORY:

Sam’s Club. 2495 Iron Point Rd., Folsom, CA. 95630

August 2019 – Present - Retail Associate – $17.00 per hour

Tasks Performed:

Meets and greets customers at the door and assists in self-checkout and exit door.

HealthNet of California, 10540 White Rock Rd., Rancho Cordova, CA 95670

May 22, 2015 – June 2021 – Document Management Specialist - $19.77 per hour

Tasks Performed:

Receives confidential faxes, emails, and other documents from outside sources that contain confidential information that must meet all PHI and HIPPA rules and regulations.

Reviews, research, and triages all documentation to determine where to triage the various documents

to the appropriate mailbox.

Operates personal computers, facsimile, scanners, printers, telephones, copy machines, outgoing mail,

Headsets, 10-key by touch, and other commonly used office accessories/equipment.

Always complies and maintains all confidentiality and adheres to HIPPA rules and regulations.

Works outside of normal scheduled hours as mandated by the supervisor, client, project and/or workload (e.g., evenings, weekends, and/or holidays.

Able to perform all necessary and required physical requirements required for the position.

Interacts with co-workers, management, and supervisors effectively and is a team player.

Confident, willing, and able to perform all functions of the job necessary while retaining confidentiality.

and professionalism while adhering to the policies and procedure required for the job.

Kelly Financial Resources, 11010 White Rock Road, Suite 100, Rancho Cordova, CA 95670

December 2014 – May 22, 2015 – Temporary Membership Acctg Rep 1-OPS (1231) for HealthNet of California,

$16.50 per hour

Tasks Performed:

Under direct supervision, allocates payments, and reconciles and audits assigned individual and employer.

group Accounts, while working with Supervisor or Representative II to review work.

Demonstrates regular, reliable, and predictable attendance.

Allocates routine employer group payments and reviews unapplied cash for guidance.

Assists Senior Representatives with researching and resolving problems associated with payments,

Billings, exceptions, audits, billing rates, and eligibility.

Handles internal and external inquiries concerning billing, rates, and members.

Operates personal computers, facsimile, scanners, printers, telephones, copy machines, outgoing mail,

Headsets, 10-key by touch, and other commonly used office accessories/equipment.

Always complies and maintains all confidentiality and adheres to HIPPA rules and regulations.

Works outside of normal scheduled hours as mandated by the client, project and/or workload (e.g., evenings, weekends, and/or holidays.

Able to perform all necessary and required physical requirements required for the position.

Interacts with co-workers, management, and supervisors effectively and is a team player.

Confident, willing, and able to perform all functions of the job necessary while retaining confidentiality and professionalism while adhering to the policies and procedures required for the job.

Ascent Services Group, 3000 Oak Road, Suite 200, Walnut Creek, CA 94597

November 2013 to December 2014–Temporary Small Group Billing Representative for Blue Shield of California,

$16.00 hour

Tasks Performed:

Reconcile assigned employer groups in accordance with provisions of the group’s contract.

May identify and research discrepancies affecting eligibility and/or allocations of payments.

Monitor’s delinquency processing.

May generate reports or conduct specialized research projects.

Notifies supervisor of any reporting or payment deviations or discrepancies.

In addition, maintains higher complexity and volumes of accounts.

Identifies issues and takes corrective actions. Educates other group functions regarding account reconciliation,

eligibility requirements of technical reporting procedures.

Ability to work independently to identify issues and take corrective action.

Comprehensive knowledge of Windows based tools (Excel, Access, and Word)

Strong customer service skills.

AppleOne Temporary Services, 8880 Cal Center Drive, Suite 100, Sacramento, CA 95825

August 2013 – September 2013: Temporary Correspondence Team Member for Sutter Health Services, $13.00 hour

Tasks performed:

Daily processing of approximately 200-500 invoices for billing insurance purposes.

Kelly Services Agency, 11010 White Rock Rd., Suite 100, Rancho Cordova, CA 95670

March 2013 – August 2013: Temporary Property Manager Assistant for Colliers International, a Commercial Property Management Corporation, $15.00 hour

Tasks performed:

The daily reconciliation and processing of approximately 50-100 invoices daily using Nexus and Yardi software.

Responsible for administrative and maintenance duties in a commercial property organization assigned to a specific group of commercial buildings to sub-manage.

Demonstrated the ability to process A/R, A/P., and lease paperwork.

Met with and conversed with current and prospective tenants pertaining to issues concerning the properties.

Assisted in preparing lease summaries of new tenants.

Assisted with the preparation of monthly financial reports.

Collected rent and handled minor accounting issues.

Received tenant calls, facilitated work orders, and followed up to ensure satisfaction of services.

Wrote letters and correspondence to property owners, tenants, and vendors.

Worked on special projects under the supervision of the Property Manager.

Responsible for credit and background checks and assisted in making final decisions regarding applicants.

Prepared move outs, termination of leases, notices on non-payments of rents, sent out monthly financial reports, and processed billings to tenants.

Responsible for processing new tenant insurances, as well as updating established vendors insurances.

Very detail-oriented, able to handle multiple projects at a given time, extremely professional and customer service oriented.

Pima County Finance Department Grants Management Division, 3950 S County Club Rd., Tucson, AZ 85714

July 2003 to October 2012: Accounting Support Specialist, Senior, $16.37 per hour

Tasks performed:

Several years of Accounts Payable experience of processing approximately 250-500 invoices on a daily basis.

Coordinated unit activity with other departmental sections or divisions and other county departments or outside agencies directly or through assigned staff and acts as an internal departmental coordinator for support activities such as personnel, purchasing, payroll, or program specific functions.

Reviewed and verified specialized documentation and initiated action.

Prepared and processed accounting documentation such as purchase orders, claims, and fund transfers using SAP.

Researched, compiled, and performed information utilized in unit budget preparation, monitored miscellaneous expenditures, and reported to supervisor on program budget activities.

The use and application of automated information systems to develop and maintain databases, spreadsheets, and word processing documentation to track information.

Researched, compiled, and performed minor, initial analysis of information and prepared routine, recurring and special reports, correspondence, memorandum, personnel forms, and other documents for supervisory review and approval, and purged/shred files for archiving.

Responsible for the Bad Check Program for the Health Department.

A/P Synergen Department Buyer for the Health Department (receiving and correcting invoices for payment).

Daily audit, reconciliation and tracking of monies and payments (cash and checks) received from five to ten daily program clinics, outside vendors and clients using various systems and a cash register.

Prepared and processed daily deposits for the Health Department, which were then submitted to the Treasurer's office. Ordered supplies for the entire department.

Main receptionist and switchboard operator.

Performed necessary and other tasks as assigned.

Scanned and archived documents, which were then entered into an Access database.

Pima County, Kino Hospital, 2800 E Ajo Way, Tucson, AZ 85713

March 2000 to July 2003: Executive Secretary to the Director of Inpatient Services, $12.00 hour

Tasks performed:

Typed policies and procedures for approximately five departments pertinent to the policies and procedures adhered to by Pima County.

Provided administrative support by scheduling, coordinating, and organizing meetings, keeping activities flowing subject to timelines/management needs; and taking messages and scheduling appointments.

Timekeeping in preparation for payroll for approximately five departments, as well as distribution of paychecks for these departments. NOTE: Knowing to work with AS/400 System and PC: Windows needed

Reconciled and billed for taxi services and dialysis services for all inpatient services.

Maintained all personnel and general office files for all nursing associates, as well as updated all licenses and certificates for all nursing associates for several departments.

Scheduled interviews and processed new hire paperwork for new hires for several departments.

Performed general secretarial duties such as answering phones, taking, and relaying of messages, photocopying, ordering of supplies, distribution of mail, filing, maintaining accurate records and files, updating/correcting information for personal files, and payroll for five departments.

Prepared and typed a variety of materials including letters, reports, agendas, reviewing and editing documents for accuracy, completeness, and punctuation within the guidelines of the department.

Pima County, Facilities Management, 150 W Congress St., Tucson, AZ 85701

May 1998 to March 2000: Office Support Level II, $9.00 hour

Tasks performed:

Receptionist and main switchboard operator.

Taking of and dispatching of all service requests.

Processing incoming mail and distributing it to the entire department.

Excellent customer service skills.

Mailed packages using Federal Express, certified mail, first-class mail, as well as all departmental mailings.

Special projects using Excel and Word.

Inputting of all invoices.

Responsible for all pagers and uniforms for all employees.

AWARDS

United Way of Tucson and Southern Arizona GOLD AWARD for outstanding service to the people of our community from the Pima county ECAP Campaign Board of Directors for the Year 2002.

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