SHARETTA WILLIAMS

Merrillville, IN ***** 219-***-**** ad1fxv@r.postjobfree.com WWW: Bold Profile

Professional Summary

Thorough Quality Engineer adept at performing quality inspections and identifying root causes for non-conforming material issues. Hardworking and meticulous with a passion for continuous improvement.

Skills

5's and DMAIC Methodology

Risk Management

Quality Assurance

Workflow Development

Failure Investigation and Analysis

Quantitative Analysis

Critical Thinking

Process Mapping

Six Sigma Methodologies

Team Leadership

Lean Manufacturing Tools

Waste Reduction

Job Requirement Analysis

Team Rapport

Multitasking and Organization

Quality Improvement Plans

Tact and Discretion

Non-Conformance Processes

Root Cause Analysis

Root Cause Identification

ISO 9000 Requirements

Corrective Action Planning

Continuous Improvements

External Audit Support

Internal Audit Coordination

Engineering Support

PPAP Submissions

Risk Mitigation

SOP Development

Production Traceability

Non-Conforming Material Reports

Work History

Quality Engineer, 09/2022 - Current

The Productivity Team (Ford CAP) – Chicago, IL

Expanded risk management measures through spot-checking and increased randomization of inspections

Supported quality team members during corrective action updates

Executed operational audits and assessed company operations, compliance and other associated risks

Coordinated with quality control staff to complete inspections

Developed traceability documentation to aid in investigating faults and defects

Participated in multi-disciplinary defect reviews to discern and address root causes

Partnered with senior management to analyze issues and find appropriate solutions

Maintained compliance with industry standards and regulatory compliance during managed projects

Performed quality inspections and drafted reports to detail non-conforming material issues

Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction

Developed training protocols in alignment with company quality standards and ISO 9000 regulations

Contributed to root cause analysis to determine core reason for failures and errors

Built strong rapport with team members, management and clients to facilitate efficiency and productivity

Facilitated process improvements to successfully decrease errors

Recommended revisions to internal controls and operational and management policies and procedures

Reported on non-compliance issues and other negative factors discovered during production

Demonstrated product and quality expertise in product inspections.

Contributed to root cause analysis to determine core reason for failures and errors.

QE Tech (Audit), 06/2010 - 08/2022

Lear Seating Corporation – Hammond, IN

Creating Excel or PowerPoint visual documentation (Quality Notices)

Charging suppliers according to downtime and ppm

Minimizing production nonconformities

Relaying scrap progress to management

Removing non-conforming scrap from the system via A/S400

Maintained integrity of general ledger and chart of accounts

Overseeing containment

Input data into spreadsheets or electronic databases to build complete documentation of testing and troubleshooting procedures

Worked independently on assignments involving varied and complex issues without direct supervision

Performed specialized testing in support of internal and external customers and departmental projects

Completed inspection reports, describing performance outcomes and carefully documenting irregularities or variances from expected outcomes

Conducted data review and followed standard practices to find solutions

Drafted technical documents such as deviation reports, testing protocol and trend analyses

Provided training to over twenty onboarding team members

Assessed products or services to evaluate conformance with quality standards

Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.

Contributed to root cause analysis to determine core reason for failures and errors.

Developed traceability documentation to aid in investigating faults and defects.

Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.

Partnered with senior management to analyze issues and find appropriate solutions.

Developed action plan for company certification using ISO 9000 standard knowledge.

Led engineering teams to successfully complete projects on time and within budget.

Researched and evaluated new techniques and technologies to improve product quality.

Collaborated with other departments to facilitate successful project completion.

Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.

Performed complex calculations to analyze and optimize engineering processes.

QE Tech (Calibration), 06/2008 - 06/2010

Lear Seating Corporation – Hammond, IN

Performing several audits daily such as Poke Yoke, Functionality audits, Visibility audits & H-point

Calibration of various tools such as CMM, Calipers, & torque wrenches

Stage materials for customer viewing and audit

Occasional buck placement of customer returns for functionality analysis, working with production to find resolve to non-conforming materials

Following 5's, 5'y and DMAIC methodology

Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process

Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes

Safeguard customer requirements as well as product quality standards by delivering support

Generated detailed reports outlining results and recommendations

Developed and audited practices, programs and reporting system metrics for optimal efficiency

Performed thorough inspections of incoming materials and outgoing products

Inspected manufactured parts by reviewing visually and assessing dimensions

Conducted data review and followed standard practices to find solutions

Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements

Performed routine maintenance and calibration on testing equipment

Recorded and organized test data for report generation and analysis

Liaised between quality control and other departments and contractors, providing project updates and consultation

Reported problems and concerns to management

Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.

Quality Line Inspector, 01/2006 - 06/2008

Lear Seating Corporation – Hammond, IN

Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse

Checked color, shape, texture and grade of products and materials against established templates, charts and samples

Tested and assembled

Conducted inspections, tests and measurements of defected and supplier damaged materials to verify adherence with regulations and desired specifications

Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records

Examined seats for defects or issues, reported problems quickly and maintained high levels of accuracy

Repaired faults, reassembled products and completed additional tests.

Production Assembler Master Builder, 07/2002 - 12/2005

Lear Seating Corporation

Assembled durable, high-quality seats by working with forming systems, hand tools and range of equipment

Extensive knowledge and performance of every assembly workstation provided

Followed protocols and stayed organized to provide personal and teammate safety

Trained incoming team members in accordance to guidelines.

Shift Manager, 07/1996 - 01/2002

Blimpie Subs & Salads – Merrillville, IN

Manual Payroll, and bank deposits

Tracked receipts, employee hours and inventory movements.

Recruited and interviewed candidates for management to evaluate readiness and fit for position.

Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities

Exercised composure under pressure and in escalated customer service scenarios.

Team Leader, 05/1996 - 01/2002

Federal Mogul Anco – Michigan City, IN

Lead a team of 10 in the Punch Press department

Scheduled which machines ran and which operators worked

Tool and Die Cast Change over

Spot welding, sandblasting, metal coat painting, Slitter operator, Extrusion Operator, Setup operator & Production assembly

Training team members and open clear communication as to what job is to be performed and any updates to production

Quarterly reviews - assisted Supervisor in interviewing process

Participated in cross-functional team-building activities

Set up and calibrated machinery to meet specific production requirements

Assisted with new hire processing and existing training programs

Monitored operating machinery to assess progress, adjust settings and maintain production speeds

Education

Bachelors In Progress: Product Management, Expected in 01/2024

Ashworth College

GPA: 4.0

Certifications

Certified Six Sigma White, Yellow & Green Belt

Certified Quality Management System Associate

Certified Lean Professional Associate

ASQ Quality Engineer Training - Certification projected 3/2024

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