Truck Driver Customer Service

NIJA Sѡђџљіћє

Gouldsboro, PA ***** • 570-***-**** • **********@******.***

Professional Summary

Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator with ability to effectively interact with others. Quick learner with management potential. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 2 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.

Skills

Safety and Emergency Equipment

Adaptability and Flexibility

Delivery Instructions Verification

Loading and Unloading

Delivery Documentation

Vehicle Defect or Damage Reporting

Map Reading

State and Federal Regulations

Attention to Detail

Microsoft Office

Inventory Taking

Dependable and Cooperative

Visual Inspection

Document Verification

Word Processing

Work History

Truck Driver/Owner, 11/2019 to Current

DarWay LLC – Gouldsboro, PA

Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Verified contents of inventory loads against Bills of Lading. Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.

Verified hazardous material product descriptions and determined any discrepancies in paperwork.

Completed preventive maintenance and mechanical repairs on vehicles. Clearly communicated with dispatchers, giving updated information, including estimated times of arrival and latest road conditions.

Contacted customers to report delayed delivery times. Maintained daily, legible DOT log book and submitted corresponding documents. Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.

Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Operated with safety and skill to avoid accidents and delays. Inspected trucks for malfunctions and reported vehicles to management for corrective action. Executed safety practices and inventory loading without customer complaints, accidents or lost-time.

Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts

Contacted 0 customers to report delayed delivery times Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns

02/2010 to Current

SCI WAYMART

Booked new inmates into facility and processed inmates for release Tracked inmates through head counts, visitor logs and scheduled activities Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers

Identified facility openings and designated inmates to housing units Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse

Received and accounted for personal possessions and determined inmate work assignments Prepared, processed and maintained forms, reports, logs, records and activity journals Escorted inmates to and from cells, court, hospitals and medical appointments 10/2007 to 02/2010

PIKE COUNTY CORRECTIONAL FACILITY

Guard facility entrance and properly screen visitors. Monitor inmates during outdoor activities.

Inspect cells, ensuring no contraband like weapon or drugs is in possession of inmate. Ensure appropriate feeding.

Do daily head count of inmates.

Intake officer for reception of inmates arriving into facility. Assign responsibilities to inmates and give supervisory instructions. Discipline erring inmates.

Transport inmates to courts, hospitals, etc., when necessary 2. Managed quality assurance program, including on-site evaluations, internal audits and customer surveys

Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers

Tracked inmates through head counts, visitor logs and scheduled activities Education

GED: 10/2006

Leon Countywide Adult Education Prog - Tallahassee, FL

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