EXPERIENCE

Rachel Amador

GENERAL MANAGER

239-***-**** ad1fug@r.postjobfree.com Ft Myers, Florida 33967 Seeking to join your rm as a General Manager or Assistant Manager as an experienced team leader overseeing daily operations. I have the ability to manage both small and large teams thanks to my experience working in various environments over my career.

PROJECT MANAGER

AAA Construction And Maintenance

Fort Myers, FLORIDA

November 2022 - Present

• Devised plans and schedules for concurrent projects to meet established deadlines.

• Provided clear direction to internal teams, setting expectations and due dates for projects.

• Coordinated team members to ensure tasks were completed on time and within budget.

• Successfully managed projects with tight deadlines and limited resources.

• Assessed customer needs and created solutions that exceeded expectations.

• Assisted in the evaluation and selection of vendors and subcontractors. ESTHETICIAN/LASER TECHNICIAN

Sona Medspa

Frisco, TEXAS

January 2014 - May 2019

Interviewed clients to obtain information about contraindications and examine skin to evaluate suitability of treatments.

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• Provided a variety of skincare services, such as facials, peels, waxing, and microdermabrasion.

• Developed customized treatment plans for each client based on their skin type and individual needs.

• Participated in continuing education to improve e fectiveness.

• Managed inventory levels e fectively by ordering supplies when needed.

• Ensured customer satisfaction by providing excellent service at all times.

• Adhered to esthetics policies pertaining to chemical usage and equipment cleaning and maintenance.

• Recommended and sold retail products to clients.

• Trained new sta f members on proper procedures for performing treatments safely.

• Kept detailed records of client information, treatments, and product purchases.

• Delivered amazing, safe and therapeutic experience, providing optimal service.

• Collaborated closely with other team members to create an enjoyable experience for every customer. MANAGER

Amador's Bistro Italian Restaurant

Naples, FLORIDA

January 1995 - February 2014

• Mentored and trained new employees on company policies and procedures.

• Assigned, prioritized, and delegated tasks and responsibility to departmental employees.

• Utilized strong analytical and problem-solving skills to address operational issues.

• Ordering supplies for the bar needs and maintained inventory up to date. EDUCATION

SKILLS

• Conducted regular sta f meetings to foster e fective communication and performance.

• Enforced work practices and procedures to reduce workplace safety and health hazards. PROPERTY MANAGER

Bayshore Club Apartments

Naples, FLORIDA

November 1994 - June 1997

• Negotiated and executed new leases, renewals, and terminations.

• Planned, scheduled, and coordinated general maintenance and major repair projects.

• Assisted in the selection process of new tenants by conducting background checks and verifying references.

• Maintained accurate records of all tenant information including contact details and payment history.

• Obtained bids and supervised capital or contract service. Maintained 98% full for over 2 years and remodeling the apartments working with vendors to accomplish the renovations needed.

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• Conducted regular walk-throughs of vacant units prior to move-in date for cleaning and maintenance purposes.

• Created detailed reports on property performance metrics such as vacancy rate and income generated.

• Conducted regular property inspections to identify potential maintenance issues.

• Reviewed lease expiration reports and calculated rent increases.

• Investigated complaints, disturbances and violations and resolved issues.

• Coordinated tenant move-in and out process and orientated new tenants to property. PROPERTY MANAGER'S ASSISTANT

Fidelco Management

Naples, FLORIDA

April 1994 - October 1995

• Management of ve shopping centers.

• Generated invoices and collected rent payments from tenants on time according to lease agreements.['ok

• Communicated e fectively with landlords regarding tenant issues or requests for repairs.

• Maintained accurate records of all transactions related to property management activities.

• Demonstrated excellent customer service skills when dealing with tenants' inquiries or complaints.

• Conducted market research to identify competitive rental rates for properties. MEDICAL ESTHETICIAN IN SKIN CARE

Florida Academy of medical Aesthetics, Pembroke Pines, Florida Jan 2020

LASER TECHNICIAN IN SKIN CARE

National Laser Institute, Dallas, Texas

Feb 2014

HIGH SCHOOL DIPLOMA

Benjamin Cardozo HS, QUEENS, NY

CAM CERTIFICATION

Gold Coast, FLORIDA

• Construction Management • Work Orders

• Outstanding Customer Service • Multi-Unit Operations Management

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