Mary Villagran

Customer Service/ Flight Attendant/ Electrical Dispatcher

Naples, FL 34119

ad1frl@r.postjobfree.com

239-***-****

To obtain a secure position with an established company that allows me to use my skills, talents, and experience.

Authorized to work in the US for any employer

Work Experience

Cashier and Customer Service

Winn Dixie - Naples, FL

April 2018 to March 2020

Grocery Cashier

Front Desk Receptionist

Country Inn A Suites - Alexandria, MN

June 2012 to September 2012

Front Desk

Prostaff Personnel Inc. 12/2005-03/2012

1400 West Saint Germain Street Saint Cloud, MN 56301

320-***-**** Registered with Prostaff have worked various temp positions. Optical factory, Box factory, printing factory.

Masterson Personnel Inc.

60 10th Ave Waite Park, Mn 56387

Sales Associate/Customer Service 8/29/2011 to Present 320-***-**** I am registered with this employment agency I am working temporary jobs as they are available. Waite Park, Mn 56387

Sales Associate/ Cashier

Sally's Beauty Supply - Saint Cloud, MN

June 2011 to August 2011

6/2/2011 to 8/18/2011 320-***-****

Cashier

Coburn's Incorporated - Saint Cloud, MN

May 2011 to May 2011

Masterson Personnel Inc. Registered from 2005 to 2012 Various temp positions 60 10th Ave

Waite Park, Mn 56387

Sales Associate /Customer Service

Crafts Direct Inc - Waite Park, MN

August 2010 to December 2010

320-***-**** Waited on customers and made sure they found what they were looking for. Suggested ideas for projects. Stocked the seasonal department shelves, and made sure areas were clean.

Student Anoka Ramsey

St. Cloud State University

August 2008 to May 2010

Electric Dispatcher

Wright Hennepin Electric Inc - Rockford, MN

November 2006 to November 2006

11/2006 to 02/2008 763-***-**** HR Pete

Dispatched electric power outages to linemen via computer, radio and phone lines. Maintained incoming phone calls and directed requests for information to appropriate staff. Handled and maintain customer inquiries complaints and questions. Maintained cleanliness of office areas, monitored inventory of office supplies, filing, faxing. Answered other Co-op lines. Dealt with police, fire, when poles were hit. Mapped outages to give to linemen and company

Cashier

Cub Foods - Monticello, MN

August 2006 to October 2006

to10/2006

Jen 763-***-****

Cashier at Grocery store, Customer Service

Cashier

Gould Chevrolet - Monticello, MN

June 2006 to August 2006

Alan/ Mike (owner), 763-***-**** Processed car

repair invoices and new car down payments. I was in charge of customer waiting area making sure area was neat and clean, that the coffee, soda and popcorn were stocked. Designer Fragrances & Cosmetics

Sales Associate

Albertville Outlets, Albertville - Clark, NJ

May 2006 to May 2006

05/2006 to 06/2006 763-***-**** Lisa

Used my customer service skills helping customers find items they were looking for. Processed customer purchases. Inventory counts, cleaned store, arranged displays. Full time Homemaker

Unemployed

June 2005 to May 2006

Receptionist

Pipeline Supply, Inc - Monticello, MN

March 2005 to March 2005

03/2005 to 06/2005 763-***-**** HR 952-***-****

Answered incoming calls, ordered products for customers via walk-in and phone. Fax, ordered office supplies, general office duties. Created position then deleted, no reflection on me. Barista Start Date

Tropical Brew Coffee Shop - Big Lake, MN

December 2004 to March 2005

Made and served coffee creations. Cashier, stocked cleaned Mother

Unemployed - Newark, DE

May 2004 to December 2004

Social Services Technician

Ogletown Rd - Newark, DE

March 2004 to April 2004

Qualified new clients for participation in WIC program Homemaker looking for employment

Dassault Falcon Jet Inc - New Castle, DE

September 2003 to February 2004

19720

Maintenance Facilities CSR/ Corporate Contract Flight Attendant Flight Support FBO

November 2001 to August 2003

HR 302-***-**** Anne Van Bennekom

I had direct contact with incoming and outbound private jets. Used Unicom to communicate to crew which runway was being used. Sold fuel, sectionals, maintained lounge in FBO for optimal comfort. Arranged hotel accommodations, ground transportation catering, any services for Falcon Jet owners, pilots, crew members, charter pilots, crew members and passengers. I did side contract flying at that time. I am very passenger focused; I like to make my passenger's flight experience enjoyable, stress free and noninvasive. I am well-seasoned on and off the airplane. I know how to conduct myself in a friendly sophisticated manner.

Flight Support Customer Service

Aero Taxi Inc. FBO - New Castle, DE

March 2000 to November 2001

Front desk duties, answered 7 phone lines. Interfaced with customers to convey a professional image. Facilitated internal communication by being the link between people and information. Ordered catering, fuel orders, made hotel and transportation arrangements for crews and passengers.

Customer Service Representative

Pam's Golf Getaways - Newark, DE

November 1999 to March 2000

Sold golf packages over the internet and telephone in various states, including flight, hotel and transportation accommodations.

Homemaker

Mellon Bank

February 1999 to October 1999

Bank Teller

525 W Penn - Pittsburgh, PA

October 1998 to January 1999

Assisted customers with their banking transactions, sold Certificate of Deposits, opened new accounts.

Flight Attendant

US Airways Airlines - Tempe, AZ

May 1988 to November 1996

Assisted passengers with safety and service. Served first class domestically and internationally. Complied with all FAA regulations, policies and procedures. Worked as a team with all company employees, fellow crew members, SARs, ramp agents, crew

scheduling, baggage handlers, also aircraft mechanics. We had annual recurrent classroom and over water evacuation drills and testing. I promoted a professional image for the airline. I loved every minute of this job.

Education

Pacelli Catholic High School Austin - Austin, MN

1974 to 1978

Psychology

St. Cloud State University

Skills

• Interpersonal Skills (10+ years)

• Customer Service Skills (10+ years)

• Customer Service

• Coffee Experience

• Barista Experience

• Catering

• Sales

• English

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