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Customer Service Social Media

Location:
Minneapolis, MN
Posted:
November 25, 2023

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Resume:

Courtney A mithaugen

****Pompano Dr. www.linkedin.com/in/courtneymithaugen/ ad1fp3@r.postjobfree.com

Minnetonka, MN 55343 651-***-****

Objective

Obtain a challenging position where my skills in strategic problem solving, extensive knowledge of food, wine, and spirits coupled with my experience in customer service can be utilized to help achieve goals and create an outstanding guest experience.

Education

St. Paul Community College

Degree: Medical Esthetician December 2014

GPA: 3.92/4.0

Sales and Leadership Experience

Cocktail Server and Bartender

EaTo Minneapolis, MN June 2023- November 2023

Fast paced environment

Building guest clientele with good communication skills

Creating bonds with guests and regulars

Pairing wine with the food they ordered

Enhanced communication abilities through continuous interaction with guests and coworkers.

Cocktail Server

Noyes and Cutler, St Paul, MN February 2023-June 2023

Demonstrated administration capabilities and responsibilities as a shift leader

Strengthened problem-solving skills while working in a fast-paced environment.

Provide high performance as a lead closer in the bar area during weekend nights and high-volume shifts

Explained the different style of steaks that are offered

Build business by creating social media posts to continue engage with the community

Server and Bartender

Nolos, Minneapolis, MN April 2022-October 2022

Increased teamwork and interpersonal skills through dynamic problem solving with coworkers and management to ensure complete guest satisfaction.

Continually trained new staff and help with menu updates and roll outs

Suggestively paired beer, wine, and spirits with daily-changing food offerings.

Demonstrated genuine hospitality when establishing rapport with guests

Guided guests through menus providing knowledge of food and beverages

Shift lead to support servers

Special Skills

Competent with Aloha, Toast, Focus and Open Table software programs.

Serv-Safe Certified pertaining to responsible alcohol service.

Excellent References Available Upon Request



Contact this candidate