Pranahitha.D

Software Test Engineer (QA)

E-mail : ad1flz@r.postjobfree.com Mobile: +91-929-***-****

PROFESSIONAL SUMMARY:

Overall 10+ years of IT industry experience in Extensive Software Manual Testing.

10 years into SCRUM-AGILE METHODOLOGY-Manual Testing and Selenium Web driver.

2 years into Product Support. 2 Years in to Test Led/Scrum Master Experience.

Working experience in Health Care and E-Commerce Domains.

Understanding Software Requirement Specification and identifying the required Test Scenarios for Projects.

Professional Software Experience which includes Effective Test Case Designing and Test Case Preparing and Executing.

Experience in testing the Functionality, BVT, GUI, Sanity, Regular Regression, Post-Mortem and Compatibility Testing.

Independently conducted Mobile Testing using Perfecto Tool.

Defect Reporting and Tracking using Tools like Bug Zilla 3.2 and TFS.

Basic exposure to SQL queries to validate the front end data has been successfully stored in Database.

Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies.

Participated in Team Meetings and contributed enthusiastically in delivery of the Quality Software.

Good Exposure on C#, ASP.NET, .NET FRAMEWORK.

Independently involved in Business Meeting with Project Manager and Team Lead and suggested many Enhancements/New Features and modifications for the better Look, feel, Ease and User Friendliness as per Client View.

PROFESSIONAL EXPERIENCE:

Quality Lead – Aegan Technologies – June 2022 -August 2023.

Sr. Software Test Engineer - Collabera Technologies-September 2021- June 2022.

Sr. Software Engineer Quess Corporation Limited– June 2021-August 2021

Software Test Engineer at Indigen Technologies Pvt Ltd.-April 2015 to May 2021.

Software Test Engineer at Ethon Healthcare Solutions Pvt Ltd November 2012 – March2015.

TECHNICAL SKILL SET:

Software Testing : Full-fledged Manual Testing

Test Management Tools : Bug Zilla, TFS, ALM, Digital AI, Share Point.

Packages : MS Office, MS Excel, MS-Outlook

RDBMS : SQL Server, MYSQL

Operating System : Windows 2000/XP/7

EDUCATIONAL QUALIFICATIONS:

Qualification

College/University

Aggregate

MCA(Computer Science)

JCET - JNTUH

81%

Bsc (STATISTICS)

Kasturbha Degree College, Sec-bad.

68%

Intermediate (M.P.C)

Narayana Junior College,Hyd

80%

Schooling

MJHS,Sr.Nagar,Hyd

70%

PROJECT 1

Project Title : Penn State, TPA, Living CKD, Medicaid, Performant, UPHS Projects.

Organization : Thryve Digital LLP

Clients : IBC, Cotiviti, Performant,

Testing Type : Smoke, Functional, Re-Testing, Regression and End to End Testing.

Role : Software Test Engineer

Team : 10

DESCRIPTION:

The Applications will consists of Claims, Members, Products, Groups and as per the Client requirement a new change will be implemented in the application and the code will be deployed to TEST environment. Each Project has got different set of Product areas where each tester will be assigned and they will be tested independently or sometimes co-related to other Product areas. The above mentioned Testing’s are performed as part of the PQE Testing. Finally, Client/Customer approval will be done and Code will be deployed to PRODUCTION Environment.

RESPONSIBILITIES:

Involved in formal Training with the assigned Mentor.

Went through Training Videos.

Involving in Project Transition Meeting with Quality Architect.

Understanding the Testing Framework Document.

Coordinating with the PM and getting assigned the Testers for different Product areas.

Preparation of Master Test Strategy and Master Test Plan document by referring the BRD and Testing Framework Document.

Getting the Testing Timelines from the Testers.

Collecting the Test Cases and Test Results documents from the Testers.

Scheduling the Calls for MTS/MTP/Test Cases/Test Results review with Customer.

Getting the MTS and MTP, Test Cases, Test Results approval from Customer.

Updating the Share-Point Site, CORP Folders and HIGHMARK Share-Point Site.

Placing all the necessary documents in the Repository

Following up with the Developers for the Code deployment Date.

Following with the Testers to Begin their Functional Testing.

Created Team’s Groups specifically for Testing Updates.

Conducting Testing Co-ordination Calls on Mon-Wed-Fri to get the Testing Updates.

Involving in Weekly QA/QL Meeting and raising the RISK if needed for the Project.

Involving in the Critical RISK Meeting with the Leadership.

Involving in 1:1 meeting with the Manager on Monthly Basis.

Sending the MWF Status E-mail to the Project Team.

Finally, following up with the PM that the Release has been done successfully.

PROJECT 2

Project Title : CSUI (US); VAYA; SVCMC;

Organization : Conduent Business Services India - LLP.

Testing Type : Functional Testing.

Role : Software Test Engineer (QA)

Team : 6

DESCRIPTION:

The CSUI (Customer Services User Interface) application is an US based application which consists of all the modules related to Health care and Insurance companies. It is developed to configure and search the results of the Patient details in US by the key words like Patient ID, Member ID, First and Last name, Effective Date and Expiration Date, Policy, Group, Plan name. It consists of many Individual Types like –Member, Broker, Customer, Group, Office, Project, Provider, Prospective, User and Vendor. There are modules like Member Info, Attributes, Plan details, Attachments, Claims, COB and External Info.

1)The Member info consists of Group, Riders, Qualifiers, Alternate address.

2)The Attributes consists of Event Details, Current and recent member details, and also which are in Inactive state.

3)The Plan Details consists of Utilization Counters, Assigned Providers, Member Relationships and ID Card Request.

4)The Attachments consists of any documents to be uploaded for that particular member with Add and Delete buttons.

- The Event consists of Add Transaction, View Details, Get Work Request, Add Child Event, Re-open Event, Reclassify Event, Void Event and Create Email.

5) The Claims consists of Claims with Details and Search buttons.

6) The COB consists of New Event, Notes, Delete, Edit and New buttons.

7) The External Info in-turn consists of Inbound and Outbound records.

PROJECT 3

Project Title : Canon (Canada)

Organization : Hitachi

Testing Type : Functional and Ad-hoc Testing

Role : Software Test Engineer (QA)

Team : 25

DESCRIPTION:

The Canon-Canada Project is E-commerce application which consists of all Cameras that are manufactured by Canon Company. It consists of Magento admin which acts as Database for the front end website. In the Magento admin each and every activity can be configured like adding the product, labelling the product specifications, giving discount for the product, giving warranty(through CAREPAK) functionality, allowing Gift card options. These configurations

Are specific to Country and language. All the settings made in Magento will reflect in the respective website.

RESPONSIBILITIES:

Validated the website in English and French language.

Involved in Smoke, functional, regression testing.

Validated the User stories based on the functionality and updated the status in Jira.

Involving in the Daily Stand-up call.

Involving in the Defect triage meeting.

Assisting the newbies.

Following-up with the Development team about the defects which are fixed by re-testing and changing the status.

PROJECT 4

Project Title : Hutchison (US)

Organization : Endpoint Clinical Pvt Ltd.

Testing Type : Functional Testing

Role : Software Test Engineer (QA)

Team : 8

DESCRIPTION:

We had many number of health care clients who are based in America and we get study protocols which are used in testing clinical trials. The studies protocols we test in portal or application which consists of many modules ranging from Home or Dashboard module which consists of graphical representation of the patients and the Drugs released. IWR module consists of Screening where the patient is first screened or checked to be eligible for further clinical trials. Administration module consists of Site and User which play a keen role in the overall study as different Sites can be created in one Country and Users can be assigned to that particular site. The main concept of the studies is it consists of Site User, Multi Site User and Country Wide User. The Studies also consists of shipments which can be released from Depot to Site and from Inventory to Depot. It also consists of Blinded and Unblinded reports which contains each and every detail or transaction performed in the portal. One transaction like Screening,or Shipment or User or Site added in the front end has respective report.

RESPONSIBILITIES:

Validated the Studies by using the BRD document.

Executed the test case in Spira tool.

Recorded the evidences in portal with the help of Business Requirement document and uploaded them against the each test case in Spira tool and passed them.

Used the same Spira tool to log an incident and used to assign to respective developer.

Participated in Weekly Team meetings.

Used to support the other teams regarding any functional query execution.

Supported for different projects like Emalex, Grifols, GW Pharmaceuticals, Restorbia Roche and Sanofi.

Worked on SQL Server 2008.

Worked on SQL-Data Examiner tool.

PROJECT 5

Project Title : Multiple Projects (US)

Organization : United Health Group

Testing Type : Real-testing, Re-testing, Regression testing and UAT Testing.

Role : Software Test Engineer (QA)

Team : 18

DESCRIPTION:

There are multiple projects namely ANOC (Annual Notice of changes), Benhi (Benefit highlights), EOC(Evidence of coverage),SoB (Summary of Benefits), RxWrap(Information of Drugs & tablets-Formularies). All these projects consists of the Insurance values as per the plan selected at the time of patient joining in the hospital. The copay values are figured out as per the disease identified and prescribed diagnostics. The medical benefits keeps changing every year for different projects as per the market values.

RESPONSIBILITIES:

Involved in formal training with the team.

Involved in walk through of the BRD’s of different projects.

Understanding SRS of multiple projects.

Practiced on the assigned documents and involved in discussions with the team.

Validating the exact Co-pay values as per the respective BRD.

Validating the correct Insurance values for each plan name.

Performing UI/GUI testing by checking the respective logos are printed for respective plan name as per strict deadlines.

Involving in Client call with on-shore team to discuss the correctness of the defect.

Involving in Real testing, Re-testing and Regression testing on multiple projects.

Using the ALM tool to pass the test cases and log the defects.

PROJECT 6

Project Title : Sellers Commerce (US)

Organization : LandMark IT Solutions Pvt Ltd

Clients : 5.11 Tactical, SanMar, All hearts, Scrubs, Landau, Uniform advantage, Rothko, Tru-spec, Al Ta Tactical,

Testing Type : BVT/Smoke testing, Functional, Re-testing, Regression, Sanity, UI, GUI, Performance and Mobile Testing’s

Role : Software Engineer (QA)

Team : 6

DESCRIPTION:

The Sellers commerce application is an E-Commerce application which brings Retailers, Suppliers and its Customers under one Roof for their respective needs to be accomplished. The application is designed in such a way that when a Client (Retailer) gets registered on the Sellers-Commerce platform, all the Clients (Suppliers) would be automatically visible to that particular Retailer on the newly registered website (Retailers’ Website) where in the Retailer has the option to subscribe to Supplier of their choice thus all the Products of the subscribed Supplier are visible in the Retailer’s website. So, the Customer when logs into the website – can shop the products of Supplier and also Retailer (if any are showcased) as well.

RESPONSIBILITIES:

Involved in writing the Test Strategy, Test Plans, test cases and involved in the process of analyzing the expected and actual results.

Prepared and Executed Test Cases as per System Requirements for Supplier, Retailer and Store Front Modules.

Involved in Daily Scrum Meetings and discussed many features as per the ease of Client’s look and feel.

Involved in Preparation of Full suite of Test cases based on the Test scenarios of a complete Module of Store Front of the Application.

Conducted GUI Testing, System Testing, Functionality, Regression, Smoke, Sanity Testing.

Conducted Compatibility testing on various browsers to ensure the users with different browsers don’t experience problems.

Have suggested many Features, Modifications, Enhancements, changes in Alert-Message Display window and participated in Business meetings to implement same.

Coordinated with Developing Team for making them understand the defects clearly and followed up to get resolved at the earliest.

Independently participated in Mobile Testing and reported many UI Issues and tracked a report of them.

Manually tested the entire application as End-to-End.

Participated in Team Meetings and Peer Review meetings to discuss the issues arising in the Project.

Prepared daily and weekly status reports.

Good at written and verbal communication skills

Self motivated with ability to work independently or as a team member

Identified many Minor defects like Spelling mistakes, Font Size, Color, Alignments and reported which are very important from Client’s or Customer’s or End User’s point of view.

PROJECT 7

Project Title : HOPE (Hospital Optimum Process Engine) (India)

Organization : Ethon Healthcare Solutions Pvt Ltd

Clients : Kamineni Hospitals, Navodaya children’s hospital, Bhaskara Medical College, suraksha Hospitals, Anu hospitals, Princess Dhruva Hospitals etc.

Testing Type : Smoke, Functional, Re-Testing, Regression.

Role : Software Test Engineer

Team : 8

DESCRIPTION:

This application is used by Hospitals to manage the Patient Records both Inpatient and Out Patients. The complete information of the Patient right from his joining including all the Doctor Appointments, Tests, Lab Reports, Medicines are managed in this Application. The maintenance of Lab Reports, MRM (Medical Record Management) and EMR (Electronic Medical Record) and Patient total billing has an important Role in the Application.

RESPONSIBILITIES:

Understanding the Requirements and Functional Specifications of the application.

Participated in identifying the required Test scenarios for the assigned Module.

Extensively performed Manual Testing process to ensure the quality of the software.

Used to write Test cases on Health Care Application Insurance Product in a very detail manner for different modules in the application.

Independently managed and handled Product Support Calls regarding the Query received and used to check in the Front End Application.

The Issue is escalated to DB team if it’s not Front End Issue and a rigorous follow-up is done for the closure of the raised Bug.

Used to continuously follow up with the Clients regarding the Issue that was raised and see that the Issue has been resolved at the Earliest.

Used to check the Issue on Client’s Computer with Tools like ammy-admin, any-desk TeamViewer.

Used to send Follow-Up mails to the Clients for the Confirmation from their end.

Used to prepare User Manuals Documents for the application for Support for the Client’s and maintained them in the Repository Folder of QA.

Used to take Teach back sessions to the Team on the Modules which are handled independently.

RESPONSIBILITIES:

Writing the Test Cases for the assigned User Stories..

Involved in Smoke, Functional and Regression Testing.

Validated the website as per the requirements.

Involved in the Daily Stand-up call, Scrum Call, Town hall meetings.

Involved in the Defect triage meeting.

Following-up with the Development team about the defects which are fixed by re-testing and changing the status.

ACHIEVEMENTS:

Completed PRODUCT MANAGEMENT and PMP Course - 2023.

Completed SCRUM MASTER Certification with 80% - 2022.

Participated in Entrepreneurship development program- 2020.

Secured 100% in Probability and Statistics in MCA -2011

Participated in PowerPoint Presentation in College on how Active Server Pages are developed.- 2011

Got SAS certificate from Kasturbha College - 2008.

Got MS OFFICE certificate from Kanchi Kama koti institute Sec-bad. -2005

STRENGTHS:

Self Motivated, Broad Minded.

Hardworking and dedicated to work.

Positive thinking and believe in Team-learning and Team-Play.

Attention to detail, Result Oriented.

DECLARATION:

I hereby declare that all the details given above are true to the best of my knowledge and belief.

Pranahitha. D

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