Customer Service, Criminal Justice Major

Christian Spivey

Chester, NY ***** • *************@*****.***

845-***-**** • linkedin.com/in/christian-spivey

QUALIFICATIONS SUMMARY

Versatile and meticulous professional offering multifaceted experience in streamlining administrative processes and providing outstanding customer service with an aptitude for offering legal support.

Legal Support

Passion for providing support to optimize legal operations and facilitate seamless case management through efficient research and communication.

Customer Service

Demonstrated expertise in delivering top-notch customer service while developing and retaining professional and positive working relationships.

Administrative Assistance

Talent for delivering assistance to senior management including streamlining processes, scheduling tasks, and managing documentation to streamline workflows.

Key Strengths

Proactive specialist with exceptional management, problem-solving, leadership, decision-making, multitasking, and attention to detail skills.

ACADEMIC HIGHLIGHTS

University at Albany – Albany, NY 2019 to 2023

Student

Learned about various components, processes, and agencies within criminal justice system. Attained an understanding of legal principles, ethics, and regulations governing the criminal justice field. Developed strong research capabilities and analytical thinking to enable critical evaluation and interpretation of data in criminal justice and economic contexts.

Key Contributions:

Awarded Dean's Commendation for outstanding academic achievement as a part-time student during Spring 2023.

Acquired skills to analyze criminal patterns, assess risks, and develop strategies to prevent/combat crime effectively.

PROFESSIONAL EXPERIENCE

Target – Monroe, NY 2020 to Present

Team Member

Collaborate with management to devise and implement improved inventory accuracy methods for optimized stock control and reduced discrepancies. Foster collaboration and efficiency to support customers and drive improved productivity across departments by establishing a cohesive night team.

Key Contributions:

Assisted customers to ensure a seamless and satisfying shopping journey for elevated overall shopping experience.

Played a pivotal role in reducing inaccuracies and enhancing productivity in various departments to enable streamlined operations and increased overall efficiency.

ADDITIONAL EXPERIENCE

Manager McDonald’s – Chester, NY

EDUCATION

Bachelor of Arts with a Major in Criminal Justice and a Minor in Economics University at Albany – Albany, NY

High School Diploma Chester Academy – Chester, NY

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