JANICE SCHAFROTH OFFICE MANAG ER

+1-303-***-**** ad1fjc@r.postjobfree.com Northglenn, CO 80233

Focused professional versed in office operations, customer service, and administrative support. Demonstrated ability to lead, motivate, and coordinate personnel, streamline operations, and develop successful strategies to achieve organizational objectives. A reliable and organized individual who combines excellent problem-solving skills, strong work ethic, and an eye for detail to ensure the success of an organization. Office Manager Colorado Premier Insulation, Commerce City, CO

● Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.

● Responded to customer inquiries via phone or email in a professional manner.

● Maintained confidential records relating to personnel matters.

● Resolved customer inquiries and complaints with timeliness and professionalism.

● Created and maintained filing systems to ensure accurate record keeping.

● Utilized excellent organizational skills to prioritize tasks effectively.

● Assisted in recruiting, onboarding and training new employees.

● Trained and onboarded new office staff members.

● Processed payrolls on a biweekly basis using accounting software.

● Managed office flow by providing direct support to visitors.

● Assisted with the development of marketing and promotional materials.

● Developed and implemented office procedures to improve efficiency.

● Provided administrative support for executive staff, including scheduling meetings, preparing agendas and taking meeting minutes.

● Led meetings, keeping staff informed of changes or new requirements in policies and procedures.

● Established relationships with external partners to facilitate business operations.

● Leveraged multi-line phone system to answer and transfer calls to staff members.

● Prepared purchase orders and routed to project manager for approval.

● Created and reviewed schedules, maintaining staffing levels to meet service goals.

● Implemented processes to streamline workflow throughout the office environment.

● Conducted research projects as required by upper management.

● Organized travel arrangements and itineraries for senior management team members.

● Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.

● Addressed and resolved client or customer inquiries to foster superior standards of service.

● Represented business in marketplace and developed relationships with key accounts to promote and market business.

● Developed existing team into high productivity, results-oriented unit through creative initiatives.

● Developed training modules and documentation to train staff. A

Home Care Provider Center Home Care, Brighton, CO

● Assistants in hygiene, bathing and dressing

● Provide all around home care needs to help clients live a better life in the comfort of their own homes

● Encouraged independence by helping clients perform activities of daily living.

● Maintained accurate records of patient progress, treatments and other relevant information.

● Transported clients to appointments or outings in accordance with safety regulations.

● Advised on nutrition and housekeeping, supporting activities of daily living.

● Provided emotional support to clients by listening attentively and responding compassionately during difficult times.

● Responded promptly to emergency situations in a calm and professional manner.

● Utilized problem-solving skills when encountering challenging situations with patients.

● Collaborated with family members regarding client's health status and treatment plans. Direct Support Professional Laradon Hall, Denver, CO

● Supervised and facilitated groups of up to five in development and training of individuals with developmental disabilities in a community setting with vocational and or volunteer activities.

● I provideded on location activities before and after daily outing

● Studied each participants history and background folders and learned how to log goals, achievements, behaviors and incident reports

● Learned safety care procedures to insure all clients and staff are safe at all times

● Picked location and assisted clients with lunch and snacks

● Organized a volunteer work schedule appropriate for clients functionality and skills

● Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals.

G .E.D in vocational skilled trade

References available upon request

Front desk receptionist ICU unit Saint Anthony Hosiptal, Unincorporated Adams County, Colorado M

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