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Automated Advisor (11/24/2023, 7:13:35 AM): Welcome to Sallie Mae Chat! I’m your Automated Advisor.

Before we get started, if your questions are about an application or existing loan, please log in to your account and begin a new chat.

Automated Advisor (11/24/2023, 7:13:37 AM): Welcome to Sallie Mae Chat! I'm your Automated Advisor.

Automated Advisor (11/24/2023, 7:13:38 AM): What can I help you with today?

Automated Advisor (11/24/2023, 7:13:39 AM): Choose one of the options below or send me a short sentence on how I can help.

Automated Advisor (11/24/2023, 7:13:41 AM): Menu Options:

Application Status

When will my school receive the money?

E-sign My Loan Documents

null (11/24/2023, 7:16:45 AM): Transfer To Agent

Automated Advisor (11/24/2023, 7:16:49 AM): We’re currently closed for Thanksgiving. Please chat with us again during our normal business hours, Monday–Friday, 8 a.m. to 8 p.m. ET.

Automated Advisor (11/24/2023, 7:16:51 AM): Can I help you with anything else?

Automated Advisor (11/24/2023, 7:16:52 AM): Menu Options:

Yes

No

null (11/24/2023, 7:16:54 AM): No

Automated Advisor (11/24/2023, 7:16:56 AM): Thanks for choosing Sallie Mae Chat.