Monica Johnson

Blends academic training in economics and business administration with hands-on experience in sales and operations support to offer employers a track record of delivering on tasks accurately, efficiently, and quickly. Known for providing best-in-class customer service and communications in a variety of business settings. 1308 Howard S Port Huron, MI 48060 810-***-**** ad1fha@r.postjobfree.com WORK EXPERIENCE

LensCrafters — Supervisor

Eye Care Associates — O ce Administration

EDUCATION

Ross Medical Education Center — Medical billing and Coding & O ce Administration 06/2006 to Present, Fort Gratiot, MI

Developed and maintained reporting procedures for tracking the effectiveness of various programs. Supervised and motivated staff by recognizing and rewarding individual achievements, maintaining a positive attitude, encouraging creativity and delegating tasks appropriately. Evaluated programs to determine necessary equipment and supplies and maintained inventory controls.

04/2009 to 06/2016, Kimball, MI

Assessed, organized and documented patient data to develop an appropriate plan of care. Instructed patients and families regarding diagnosis, treatment plan and preventative care according to individualized health needs. Interacted with family, physicians and other disciplines regarding patient care. September 2008 to February 2009

Certi cate