Customer Service Representative
Resume:
Jeannette Williston
Customer Service Representative
Dennison, OH 44621
******@****.***
I am a hardworking, dependable individual who has a great deal of ambition. I have 25 + years in Customer Service. I love to learn and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position that will enable me to use my strong organizational skills, educational background, and ability to work well with the public. Authorized to work in the US for any employer
Work Experience
Home Health Aide
Your Home Court Advantage - New Philadelphia, OH
May 2017 to Present
• Provide routine and personal health care
• Perform a variety of duties as requested by the patient such as cleaning, cooking, laundry, errands
• Entertain and converse with the patient
• Maintain records of patient care, condition progress, and problems in order to report and discuss observations wirh supervisor or case manager
Tax Preparer
Jackson Hewitt Tax Service - Sugarcreek, OH
January 2013 to Present
• Seasonal
• Prepare tax returns using electronic filing software
• Educated clients on current tax laws
• Handling communication from client and tax authorities
• Securing repeat business and expanding the client base Customer Service Representative
Ameridial - New Philadelphia, OH
April 2015 to January 2017
• Answer incoming calls from customers to take orders, answer inquires and questions
• Provide customers with product and service information
• Research information using available resources
Resource Intake Specialist
HARCATUS Family Support - New Philadelphia, OH
January 2013 to March 2015
• Assisted income eligible clients with utility assistance
• Provide clients with resources in the community
Education
Comprehensive Business
Buckeye Career Center New Philadelphia - New Philadelphia, OH Medical Billing and Coding
Ed2Go-Buckeye Career Center New Philadelphia - New Philadelphia, OH High school diploma or GED
Skills
• CUSTOMER SERVICE (10+ years)
• Customer Care (10+ years)
• Customer Support (10+ years)
• Payroll
• Data Entry
Certifications and Licenses
CPR Certification
November 2022 to November 2024
Assessments
Attention to detail — Proficient
September 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
November 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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