Reshma Nair

Over **.years of experience as an Operations Executive with a demonstrated history

of working in the Senior Care- Health and Hospitality industry with a focus on Mental Health. Proven record of leading teams, business development -both for start- ups as well as established organizations.

Graduated in medicine from India and was a General Practitioner prior to relocating to the United States.

EXPERIENCE

Epoch Senior Living — Executive Director

April 2020 - Present

Involved in every aspect of Operations and business development.

Responsible for Quality care delivery as well as financial management.

Adept at handling CRM software system to maintain leads and update database on an ongoing basis.

Proficient in the use of Microsoft office for presentations, data collection and the like.

Responsible for ensuring stability within the organization and improving occupancy in a startup community to meet and exceed revenue targets.

Ensure regulatory compliance.

Mentor and support staff with a focus on training and team building to improve staff retention.

Demonstrated success in managing operating budget annually.

Responsible for outreach and networking with professionals in the area to strengthen partnerships.

Managed fundraising campaigns and organized charity events to raise funds for the Alzheimer’s Association as well as other non-profit organizations. LCB Senior Living —Care Director

August 2016 - March 2020

Served as part of the executive leadership team for a 110-unit community offering Senior Care services.

Liaison between families, residents, and medical providers.

Responsible for ensuring safety living standards and delivery of Quality care for elderly residents.

Responsible for mentoring staff, team building and strategies to improve morale and retention.

Organized and led caregiver support groups every month. Hearthstone Alzheimer Care — Executive Director

October 2014 - July 2016

Responsible for managing all aspects of the operations while staying compliant with budgetary parameters.

Responsible for program development and mentoring staff in order to establish regulatory compliance and quality care.

Organized Monthly support groups for families and other caregivers.

Responsible for reporting the company's progress to the corporate executive Board.

Nurtured and strengthened relationships in the larger community by partnering with other organizations and professionals. Benchmark Senior Living- Memory Care Director

January 2013 - October 2014

Responsible for care management for a memory care unit.

Supervised and built a strong team to ensure high quality of care delivery.

Trained staff on use of therapeutic and recreational interventions to effectively engage with individuals with cognitive impairment.

Responsible for Program development to improve quality of life for memory impaired residents.

EDUCATION

B. V. University, Pune — Bachelor’s in Medicine and Surgery 1997 - 2002

Southern New Hampshire University — Master’s in Business Administration with focus on Health Care Administration. 2011 - 2014

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