Medical Assistant Health Care
Resume:
Shannell Rhodes
Health care
Nashville, TN ****7
ad1faa@r.postjobfree.com
I Am a Medical Assistant, Certified Master Medicare Technician, Nail Tech and CTM Coordinator for CVS health analyzing claims and complaints looking get started in a career as a health care professional where I can advance my skills and training and provide excellent health care to my patients. Skills iTime Management, Excel, CPT Coding, Microsoft Office.
Authorized to work in the US for any employer.
Work Experience
Medical Assistant
Vanderbilt Medical Center - Nashville, TN
July 2022 to Present
Assisted in routine outpatient activities including injections, venipuncture, Patient charting, insurance billing and coding, scheduling appointments, checking patients in and out, collecting urine samples, requesting patient records, calling in prescriptions and working with an e-clinical system. As well as front desk operations and phone triage.
Quality Assurance Analyst
DCI Donor Services, Inc - Nashville, TN
February 2021 to May 2022
Medical chart review
Medical Assistant
Neighborhood Health - Nashville, TN
April 2019 to February 2021
Assisting the MD will all services.
Medical Assistant
Vanderbilt Medical Center - Nashville, TN
August 2018 to April 2019
Assisted in routine outpatient activities including injections, venipuncture, Patient charting, insurance billing and coding, scheduling appointments, checking patients in and out, collecting urine samples, requesting patient records, calling in prescriptions and working with an e-clinical system. As well as front desk operations and phone triage.
CTM Coordinator/Claims Analyst
CVS Caremark - Nashville, TN
November 2015 to June 2018
Responsibilities Analytical - Collects and researches data; Uses intuition and experience to compliment data. Possesses solid attention to detail to ensure accuracy of information Customer Service - Responds promptly to customer needs in a professional manner Interpersonal Skills - Maintains confidentiality of all patient information and company documents Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position. Maintains positive business relationships. Quality - Demonstrates accuracy and thoroughness Quantity - Meets performance and / or productivity standards Place orders for Medicare D prescription Process claims analyzing and researching complaints, claims and payments Analyzing Medicare part D complaints Skills Used Call center Claims Customer service Computer skills
Medical Assistant
Cameron staffing - Nashville, TN
January 2015 to November 2015
Responsibilities Assisted in routine outpatient activities including injections, venipuncture, Patient charting, insurance billing and coding, scheduling appointments, checking patients in and out, collecting urine samples, requesting patient records, calling in prescriptions and working with an e-clinical system Accomplishments Flexibility, team player and patient care Skills Used All back office and front office. Also claims.
Medical Assistant
Vanderbilt Medical – Nashville, TN
July 2012 to December 2014
Assisted in routine outpatient activities including injections, venipuncture, Patient charting, insurance billing and coding, scheduling appointments, checking patients in and out, collecting urine samples, requesting patient records, calling in prescriptions and working with an e-clinical system
Medical Assistant
Rama Medical Group - Nashville, TN
2011 to July 2012
- Completed full 160 Hours of Externship Assisted in routine outpatient activities including injections, venipuncture, Patient charting, insurance billing and coding, scheduling appointments, checking patients in and out, collecting urine samples, requesting patient records, calling in prescriptions and working with an e-clinical system
Medicare B Claims Processor
Cigna Government Services - Madison, TN
April 2007 to April 2010
• Medicare Part B Claims• Examine and process paper claims and/or electronic claims• Determines whether to return, pend, deny, or pay claims within polices• Determines steps necessary for adjudication•
Medical Customer Service Rep
Caremark - Nashville, TN
July 2006 to April 2007
• Medical customer service, data entry, inbound calls, processing medical claims, Eob, Cob, andprescription benefits
Information Specialist / Technical support rep
T-Mobile - Nashville, TN
January 2002 to November 2003
Responsibilities Inbound Tech calls Team lead Information support for CSR Reps Accomplishments Computer skills Customer service. Call player Skills Used Customer service Computer skills Technical support skills
Education
High school diploma
Antioch High School - Antioch, TN
August 1995 to May 1999
Diploma in Medical Assistant
Remington College Nashville Campus - Nashville, TN
Skills
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Medical Billing (5 years)
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Medical Records (10+ years)
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Claims Processing (9 years)
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Medical Terminology (8 years)
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Analytics (3 years)
Epic
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HCPCS
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Disability
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Icd-10
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Injections
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Vital Signs
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Scheduling
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EMR
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Patient Care
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EHR
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Phlebotomy
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EKG
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Venipuncture
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Filing
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CPR
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CPR Certified
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Microsoft Word
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Receptionist
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Medicare B (5 years)
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Microsoft Office
EHR Systems
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