Customer Service Truck Driver

RR

RAMFIS RIVERA RIVERA

ramfisrivera**@gmail.com 407-***-**** Orlando, FL 32807

Multitasking

Problem Resolution

Basic Math

Interpersonal Communication

Problem-Solving

Dependable and Responsible

Planning

Customer Service

Covenant Transport Chattanooga, TN

Truck Driver

08/2023 - Current

Transported goods to and from specified destinations in accordance with delivery schedules.

Inspected truck before and after trips, ensuring all safety regulations were followed.

Communicated with dispatchers regarding pickup and delivery times. Loaded and unloaded cargo using forklifts or other material handling equipment.

Ensured deliveries were on time by following designated routes and adhering to traffic laws.

Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.

Verified load against shipping papers to ensure accuracy of shipment. Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods. Obtained signatures needed to complete and process paperwork. Frontany Towing Services ORLANDO,

FL

Towing Operator

01/2018 - 12/2022

Performed pre-trip inspections on tow trucks to ensure safety and compliance with regulations.

Maintained accurate records of customers, charges, and services rendered. Operated a variety of equipment such as flatbeds, wheel lifts, and wreckers to transport vehicles.

Loaded and unloaded vehicles onto trailers or tow truck beds using chains, straps, winches, ramps, hoists and dollies.

Provided roadside assistance including jump starts and tire changes. Responded promptly to customer requests for service via phone or radio dispatch systems.

Assisted mechanics with heavy-duty repair work when necessary. Utilized various communication devices such as two-way radios and cellular phones to receive instructions from dispatch personnel. Planned routes based on road closures or construction zones in order to reach destination safely.

Planned efficient routes and adjusted strategies based on current weather and traffic information.

Followed maps and GPS systems to promptly complete tasks. Skills

Experience

MIGUEL CERVANTES HIGH SCHOOL PUERTO RICO

High School Diploma

CDL LICENSE

SPANISH:

Native/ Bilingual

English:

Professional

References available upon request.

Education and Training

Certifications

Languages

References

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