Peter Bide Nzegge

City/State Houston TX, *****

Email ID ad1f9q@r.postjobfree.com

Phone No. 302-***-****

LinkedIn: https://www.linkedin.com/in/peter-nzegge-5b584488/

Visa: Green Card, DOB (11/29): SSN (last 4 digits): 4767, Current Location Houston, TX

Availability: Immediately

Interview Slots: 2-4 PM CST

Relocation/Onsite work (After covid): YES

Certified Scrum Master

SAFe Agile Certified

AGILE PROJECT MANAGER

Over 13 years of total IT experience in the healthcare, energy, Oil and Gas and financial Services and banking industries

Certified scrum master with more than 8 years’ experience coaching and mentoring high-performing teams

Proven experience in managing full product Life Cycle SDLC and ALM projects using Agile frameworks like scrum

A servant leader, an excellent motivator and mentor with great communication, problem-solving, critical thinking and analytical skills

Experienced in using various Agile collaborative tools like MS Project, Jira, Version One Jira, Rally and SharePoint

Well-versed in building positive relationships with my teams and stakeholders ensuring deliverables are of high-quality meeting business needs.

Managed and Supported teams involved in cloud data migration from on prem clusters to Azure and AWS cloud environments

Extensive knowledge in Agile ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, Tell, etc.

Work Experience

Project Manager/Scrum Master

Wipro Limited –

Clients: City Bank, AIG, Chevron, Charles River, Ricoh)

Houston TX

September 2018 to date

City Bank - August 2020 – To date

StreamSets of financial data from geographical regions (resilient pipelines) to the Control Hub for data ingestion to Data Lake (HDFS/HIVE/Impala)

AutoSys for scheduling, monitoring, and reporting

Power BI for data visualization and dashboard creation

Streamlined various product lines of investment chains and cost of funds

Agile & expanded developer resources… Microservices.

Deliver “on the promise” of enterprise-grade implementations.

AIG – January 2020 – July 2020

Creating custom investigative software product, to impact intelligence-driven and threat-focused applications for data discovery, analytics, exploitation, and visualization capabilities through application development and tool integration.

Tools involved; PySpark, Scala and Apache Spark

Microsoft project for reporting

Charles River – January 2019 – December 2019

Delivery of unparalleled services in big data, business intelligence, and digital analytics built on a blend of custom-developed methods related to customer analytics, data visualization, and optimization with Hortonworks 2.6

Designing, architecting, and developing solutions leveraging big data technology (Open Source, Hortonworks, AWS, or Microsoft) to ingest, process and analyze large, disparate data sets to exceed business requirements

Unifying, enriching, and analyzing customer data to derive new insights and opportunities

Ricoh – April 2019 – December 2019

IAM Security thru IAM Identity and Access Management in AWS

RANGER - data security across the Hadoop platform.

NameNode Heap Memory Management

Data Lake Arch/Design DMS Data Migration Services and Direct Connect

Chevron – September 2018- March 2019

Cloud migration of Data Lakes from on-prem cluster to Microsoft Azure Cloud

Cloudera 5.7-5.10 CDH w/Cloudera Manager

Agile team of 8 developers with product owners and scrum masters split in sprints to migrate various data lakes into MS Azure.

Dev Tools: Spark (Caching), HBase, Pig, Shell

Integrations & Migrations

Responsibilities:

-Coordinated and managed and planned separate product lines with the implementation of scrum methodologies to realize sprint deliveries for Chevrons project.

-Design & manage JIRA/Confluence queries, filters and dashboards for metrics reporting for different teams and product lines

-Engaged in project planning with PlanView for reporting, dashboard creation, project timeline, project requirements: discovery, conceive, development, Q/A and testing, end-user training, go-live readiness, and support.

-Point of contact for external communications with business and stakeholders

-Carried performance reporting on metrics and status reports on weekly and sprint bases

-Stream Sets (resilient pipelines) the Control Hub for data ingestion to Datawarehouse (HDFS/HIVE) & GCP

-Created and updated Azure DevOps (ADO) dashboards

-Engaged in solution delivery, stakeholder management, project budgeting and resource scheduling/allocation and management.

-Guide development teams to higher Agile and scrum maturity with training sessions

-Define, track, and ensure timely and accurate completion of project milestones and deliverables

-Created detailed end-end mapping document and Power BI dashboard design document.

-Work closely with the Engineering teams to provide clear User Stories and manage timelines

-Closely collaborated with project members to identify issues and resolve project impediments

-Developed a comprehensive project plan for solution implementation, inclusive of project planning, grooming, scheduling, resource planning/coordination, risk/issue management, resolve dependencies, communication planning and service management KPI`s etc.

-Transforming teams and organizations to Agile/ Scrum/Safe from a waterfall methodology

-Led daily stand-ups, to resolve conflicts, evaluate what was done, what must be done and serve as "un-blocker" for my teams.

-Worked with team to work breakdown tasks and critical path method

-Communicate and monitor data migration risks, scope, constraints, dependencies, assumptions, decisions, and potential impacts as part of the data migration analyses

-Used Devops tools like Gitlab, Jenkins to build repositories for tracking CI/CD pipeline for structured and unstructured data

-Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members

-Managed and tracked inventory with SAP ERP ECC or S/4

-Data Analysis, Data Cleansing, Data Verification and identifying data mismatch which we get from BI tools like Power BI, Splunk, informatica and Tibco Spotfire

-Use Kanban, Crystal for creation of dashboards

-Implemented IAM (Identity Access Management) created usernames and updating passwords as well assigning roles to users in RAID environment

-Help coach Agile teams in the methodology

-Expertise in using MS Excel, MS Word, and MS PowerPoint

Project Manager/Scrum Master

NTT Data, contracted with Medstar Health

Healthcare – Silver Spring MD

April 2018 to August 2018 (Contract)

Responsibilities:

-Led a team of 10 Support engineers in all aspects of the agile SDLC, ensuring smooth transition from waterfall to agile in the hospital ETL environment

-Actively participated and coordinated sprint planning activities, daily stand ups, sprint reviews, sprint retrospectives and release planning meetings for the development of patient hospital tracking app

-Engaged in requirements gathering and project approval, design, build/customization, integration, and testing project approval, including obtaining sign-off and tracking change management for changes.

-Create JIRA projects, queries and reports as needed

-Create custom workflows, post functions, and validators for the development of hospital cardiology patient app

-Maintained and published agile metrics for transparency to stakeholders (internal and external) and to the team

-Communicate and monitor data migration risks, scope, constraints, dependencies, assumptions, decisions, and potential impacts as part of the data migration analyses

-Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members

-Coached and educated product owner and team on agile best practices and scrum values.

-Organize project teams by identifying areas of needed expertise and required skills

-Provided timely, accurate, and actionable information to program stakeholders in a structured and transparent way.

-Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, emphasizing healing and problem-solving.

-Provide and follow up on recommendations for improvements to current Agile implementations

-Assisted team in the implementation of microservices, Kubernetes on AWS

-IAM Security thru IAM Identity and Access Management in AWS

-Worked with the team for the implementation of the OTM Saas solution

-Helped foster self-sufficiency within the team while identifying risk, bringing up issues, and removing impediments to drive process improvements

-Closely collaborated with project members to identify issues and resolve project impediments

-Helped teams in velocity and capacity planning to ensure accurate business stories/task estimations and commitments.

-Provide training to employees on Agile concepts as needed

-Expertise in using MS Excel, MS Word, and MS PowerPoint

-Created SharePoint libraries to track projects

-Gathered requirements, defined scopes, and facilitated all agile sprint ceremonies, including planning and retrospectives.

-Used Jira as main agile project management tool, helping with issue tracking, and risk mitigation, including working with the broader organization to remove any impediments the development team encountered

Project Lead

CSRA on contract with Federal Energy Regulatory Commission (FERC),

Energy - Washington DC

November 2017 to April 2018 (Contract)

Responsibilities:

• Worked on analyzing Hadoop cluster using different big data analytic tools including sourcing from data directory via Pig, Hive, and MapReduce for Power BI dashboards

• Coached team members on agile principles and providing general guidance on the methodology

• Serviced as scrum master in a team to help modify and improve a web application used for tracking patient's medications, their personal data as well as their treatment regiments.

• Define team health metrics for sustainable team monitoring

• Tasked with improving product features, design, and serviceability in the field.

• Responsible for taking ownership of an existing product line that was not performing well: created several features that improved Product usability and viability in the market that resulted in over 200% increase in sales from previous year

• Manage all communication, documentation, and training needed to deliver product and ancillary services to the organization and customers

• Developed new process designed to provide clear ownership of the responsibilities of all parties involved with software development while also putting a clear focus on quality of work and testing

• Work closely with the Engineering/Marketing & Sales teams to provide clear User Personas/Stories while managing critical timelines and priorities

• Have worked extensively in both Waterfall and Agile development environments

• Worked on debugging, performance tuning of Hive & Pig Jobs .

• Created Hbase tables to store various data formats of PII data coming from different portfolios.

• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

• Worked on tuning the performance Pig queries

• Researching Agile/ Scrum techniques and shared findings with the team

• Involved in loading data from LINUX file system to HDFS

• Importing and exporting data into HDFS and Hive using Sqoop

• Researching Agile techniques and shared findings with the team.

• Enable teams to self-organize around achieving their commitments

• Experience working on processing unstructured data using Pig and Hive

• Supported MapReduce Programs those are running on the cluster

• Gained experience in managing and reviewing Hadoop log files

• Removed impediments by finding the right personnel to remove the impediment.

• Engaged with Program Management Office to ensure project goals and requirements are being met.

• Integrated Kafka with Flume in sand box Environment using Kafka source and Kafka sink

• Expertise in using MS Excel, MS Word, and MS PowerPoint

• Used PowerShell to create NAS folders

• Created and maintained Technical documentation for launching HADOOP Clusters and for executing Hive queries and Pig Scripts Environment: Hadoop, HDFS, Pig, Hive, MapReduce, Sqoop, Oozie,, LINUX,

Scrum Master

RAE Environmental – 8005 Mandan Road Suite# 103 Greenbelt, MD 20770.

December 2014 to November 2017

Windows Systems administration and security.

Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

Used Jira as our SDLC tool. Deliverables included sprint burndown charts, velocity chart, sprint plans, and release plans.

Assists the team to embrace Scrum core values, adopt and apply Scrum principles, and implement Scrum practices.

Built relationship with Product owner and other stakeholders to facilitate team's interaction with them.

Assisted with internal/external communications, encouraged sharing information on the task board to help improve transparency.

Configuring and running cloud computing resources i.e. office 365

Configuring and administering Linux OS platform.

Install and configure Dell encryption for windows 7 and 10 OS.

Configured, monitored and ran scans with Symantec Endpoint Protection

Integrating Hadoop into Splunk using Slunk App for Hadoop to visualize clusters resource usage, track operational logs and manage Map reduce jobs.

Identified and fixed problems associated with vulnerability scans (such as incorrect credentials, firewall blocks and failed scans)

Troubleshoot root cause analysis on any operational security issues

Configured scans and policies to optimize scanning speeds and prevent scanning failures, especially in the Unix/Linux, windows environment.

Interpreting scan results to system owners and internal customers, explaining vulnerabilities and the plugins associated with them

Optimized architecture of Security Center by integrating it into splunk database for further analysis

Developed scans and policies based on the client's monitoring needs

Collaborated with additional teams to remediate and troubleshoot vulnerability findings in Windows, environments

Configuring and running host vulnerability scans, web application scans, and discovery scans on a weekly and monthly basis

Configured indexer and searched clustering for high availability.

Create Splunk alert to monitor CPU usage and performance and memory level.

Installed Splunk forwarder across various application servers to collect data.

Developed shell scripts with powershell to handle everyday System Administration tasks such as backup procedure, system cleanup, everyday system tasks, log rotation etc

Provide domain expertise for Splunk SPL query writing, dashboard creation, installation, security and alert configuration.

Design and implement process and run books to promote innovation ideas to Production Operations.

Package and showcase Splunk use cases as demos to business partners, sales teams and customers.

Involved in Reviews and Meetings & Teleconferences with clients.

Documented daily activities for track records.

Elvis Technologies – Cameroon

Systems Admin-

May 2008 to November 2014

Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries, Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), and resolution.

Support all office technology and equipment, including troubleshooting workstations and workstation software.

Support video/IP conferencing and audio/visual systems.

Assist with telecommunications systems.

Support print services.

Provide event support for internal and client meetings.

Maintain and configured network equipment, including file servers, routers, and switches.

Monitor all critical business systems and applications for up-time and availability.

Provide excellent customer service, telephone support, and communication.

Troubleshoot any problems or issues that arise with Windows desktops/laptops from the network drop to the desktop/laptop prioritizing systems infected with viruses.

Respond to alert notification or escalation of an issue from members of the client team, determine the probable cause of the issue and take the appropriate intervention action(s) to restore the Windows desktop/laptop to operational status.

Document any troubleshooting and corrective actions taken to resolve Windows desktop/laptop issues in the Help Desk system.

Document status of tickets; opened, pending and closed.

Add virtual desktop client (CAG- Citrix Access Gateway) to existing office platform.

Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop acquired.

Create and distribute "clean-up kits" (including instructions and other user documentation) for Windows remote laptops.

Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required.

Respond to any of the service area locations for the purpose of dealing with hardware and/or software problems that cannot be solved through remote tools and that require the physical presence of a technician. (local travel)

Image, configure and deploy and install new devices to our customers.

Assist Help Desk technicians to provide Tier II support as needed.

Provide after hours and weekend support.

Education:

Bachelors of Science

University of Maryland Global Campus

Major: Information Technology & Cyber Security

Others: Windows 7 Windows 8 PC support and troubleshooting. Microsoft server 2003 and 2008 configuration and support, Basic network configuration and troubleshooting, Management of a PC environment, Mobile device installations and support including Blackberry, Android, and iPhone, Hardware support and troubleshooting, Directory account management, Basic web presence management, Familiarity with Microsoft Exchange

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