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Team Leader Quality Management

Location:
Wichita, KS
Posted:
November 25, 2023

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Resume:

Paul T. Richardson

316-***-****

ad1f9b@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Accomplished management professional with broad-based experience leading organizations successfully in aerospace maintenance, aerospace instruction, aerospace machined parts manufacturing, food (beverage) production and quality systems implementation. Accomplished in quality management focusing on applications of business management including process management, team building, customer satisfaction, documentation control, internal auditing, corrective actions, customer/consumer response, material handling, training, analysis using statistical process control, and quality records. Supervised/conducted training of employees in the skills of their jobs and directed department managers in developing training requirements and maintaining training goals. PROFESSIONAL EXPERIENCE

Parker Aerospace, Hauppauge, NY (Oct 2021 to Present) FAA Quality Team Leader

Manages all duties of return to service inspectors. Reviews customer maintenance, preventive maintenance, or alteration requests to ensure instructions to technicians are clear and customer requests are performed according to repair orders. Keeps current repair station manual, quality manual and associated procedures according to the FAA CFR. Primary contact for repair station for all FAA agents’ inquiries and audits. Oversees assurance of duty time limitations, Drug and Alcohol Program, and all training for repair station personnel. Conducts equivalency determinations of any new customer requests to ensure tooling and technical data is available to update capability list. Administers assurance of repair station roster, work histories and inspection media records. Supervises calibration technician duties and performance to ensure equipment is calibrated correctly and within calibration frequencies to include the maintenance of records. Oversees all customer audits of the repair station to maintain both customer requirements and C.A.S.E objectives. Conducts and manages all internal audit programs to ensure regulatory requirements are maintained. Performs final review of articles and issues FAA Form 8130-3 for return to service as required. Currently holds a FAA Repairmen certificate. Extensive level of knowledge of aircraft systems operating principles. 18 years of experience in the maintenance and repair of aircraft systems primarily in general maintenance, propulsion/auxiliary power, electrical, hydraulic, and fuel. QMS Manager

Ensures compliance to customer quality requirements and quality policies. Proactively leads quality process improvement initiatives using technical/statistical problem solving and prevention-oriented quality principles and practices. Responsible for product quality, including inspection/testing processes and product acceptance. Provide plans to achieve corporate goals and metrics through strategies and objectives while providing support in the development and accomplishment of higher-level goals. Provides direct leadership support for the Quality Team including both exempt and non-exempt team members. Collaborates directly with Division Quality, Sourcing, Manufacturing, Engineering and Sales to assure first- time, on-time product conformance to requirements at minimum quality cost. Represents the Company during customer audits and quality system audits, as well as through direct interactions with customers and suppliers regarding product quality matters. Lead multi-disciplined continuous improvement projects and teams focused on cost, scrap, rework, and first pass Quality, Drives Zero Defects and Lean initiatives. Sylhan LLC, Edgewood, NY (Nov 2019 to Oct 2021)

Quality Director/Engineer

Assisted/directed activities associated with maintaining all company certifications, and all external agency approvals such as AS9100 certification. Maintain quality records for customers to support shipping activities. Conduct analysis of quality reports to determine product quality to meet customer requirements. Conduct internal audits to maintain AS9100 certification and support improvement activities. Maintained ERP software to drive data driven decision making and manufacturing planning activities.

Valcor Engineering, Springfield NJ (Sept 2018 – Nov 2019) Quality Assurance/Systems Manager

Directing/overseeing activities associated with maintaining all company certifications, and all external agency approvals such as AS9100 certification, ASME certification, NADCAP. FAA repair station principle in activities assigned though FFA and EASA. Directing/overseeing all inspection functions, configuration management, and quality assurance processes. Driving lean in Inspection activities. Driving Supplier Quality Metrics. Drive the efficient, lean use of Quality to ensure that product conforms to support on-time delivery. Champion and facilitate the use of LEAN/ Six Sigma, and other quality tools for quality and process improvement. Aero-Tech Engineering, Maize KS (Mar 2008 to Aug 2018) Quality Assurance Manager

Maintains ISO and AS9100 Quality Management System to certified status. Extensive knowledge and demonstration overseeing manufacturing systems required to supply products to major General Aviation OEM’s (Cessna, Boeing, Spirit AeroSystems, Sikorsky and Lockheed Martin). Extensive knowledge in requirements for customer specifications, interpreting drawings and First Article inspections. Budgeted, planned and maintained department expenditures within targets. Maintained control metrics to monitor compliance to customer requirements and satisfaction, maintained a customer satisfaction level to 97% for Cessna, Spirt AeroSystems and Lockheed Martin. Maintained purchasing, manufacturing and assembly systems with the use of ERP software to drive data driven decision making. Conducted employee training in Lean Manufacturing, 6S/Visual Factory, SPC, 6 Sigma, 8D and certified quality auditing.

Camp Systems International, Wichita, KS (Jun 2007 to Mar 2008) Aircraft Maintenance Analyst

Monitored and maintained inspection/maintenance schedule data for a 220 fleet of Learjet 60 model aircraft. Ensured adherence to FAA regulations, as well as manufacturer recommendations by maintaining customer’s maintenance data.

Coca-Cola Enterprises, Wichita, KS (Jul 2001- Jan 2007) Quality Assurance & Systems Manager/Safety Programs & Plans Administrator /Environmental Site Contact Supervised the development of The Coca-Cola Quality System. Coordinated with Coca-Cola Company in the development of and establishment of the system to meet the requirements for certification. Interfaced with supply chain on quality compliance of raw materials used in production of final product. Supervised the training of all employees in all aspects of their jobs and assisted department managers in maintaining training goals. Conducted employee performance evaluations to maintain standards on job performance. Maintained facility OSHA safety programs and provided training of safety programs to all employees. Designed and implemented plant wide GMP inspection programs, food safety, HACCP.

United States Air Force (Jul 1981 – Jun 2001)

Retired Non-Commissioned Officer, Aerospace Propulsion Master Technician/Technical Training Instructor 20 years of experience in planning, organizing, directing aerospace maintenance activities for US Airforce Aerospace Maintainers. 9 years as a technical instructor in propulsion systems for Pratt & Whitney J57s, General Electric CFM56 and Turbomach. Airframe maintenance includes KC-135A/R Tanker and B52G Model Bombers. Back shop experience in disassembly and repair of jet engines. Solved maintenance problems by troubleshooting fault analysis of aerospace systems.

EDUCATION/PROFESSIONAL CERTIFICATION/QUALIFICATIONS Doctorate Candidate of Management in Organizational Leadership - University of Phoenix, Arizona; ABD Master of Science in Quality Systems, Friends University, Wichita, Kansas - 2002. Bachelor of Science in Quality Systems, Friends University, Wichita, Kansas - 1998. Associate Degree in Instructional Systems Design and Aerospace Technology, Community College of the Air Force, Maxwell Air Force Base, Alabama - 1994.

Leonardo Group Americas Total Productive Maintenance (TPM) Kaizen Training ISO 9001/AS9100 Certified Lead Auditor (10 years)

COMPUTER SOFTWARE APPLICATIONS EXPERIENCE

Microsoft© Office Solutions all applications SAP®

EtQ © Quality Management Software Applied Stats™ 4.3 Lotus Notes 6.5

Mind Manager 5.2.344 Apollo® Root Cause Analysis Global Shop ERP Systems Net-Inspect Epicor EPR ProShop

Inspection Manager (HIGH QA)

Acueterm

Global Shop ERP

ProShop EPR



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