Elisa Hughes

Ruskin, FL *****

ad1f6x@r.postjobfree.com

+1-813-***-****

I am a self-motivated, innovative professional with proven research skills, strict attention to detail, and an ability to meet deadlines efficiently. I have demonstrated the use of accumulated knowledge and experience to exercise independent judgment and make valid decisions. I have strong computer skills and outstanding communication skills, coupled with the ability to prioritize and manage multiple complex responsibilities efficiently and accurately. I am a resourceful, reliable person who is seeking to have a promising career with your company. I strive for greatness in everything I do and I look forward to being invited to become a part of your team.

Authorized to work in the US for any employer

Work Experience

Restaurant Hostess

LAZY GATOR - Ruskin, FL

April 2023 to Present

SEATING GUESTS, CHECKING ON TABLES TO SEE IF THEY ARE ENJOYING THEIR FOOD, KEEPING TRACK OF GUEST PER SERVER AND KEEPING THEIR HEAD COUNTS CLOSE. ANSWERING THE PHONE AND TAKING TO-GO ORDERS AND GETTING THOSE PREPARED FOR PICKUP. Office Manager/Bookkeeper

Old Oak Truss Company - Seffner, FL

May 2016 to August 2016

Ran weekly payroll

Made bank deposits

Created automated ordering system for supplies

Created new procedures for ordering lumber & yard supplies Developed a great working rapport with clients

Front Desk Intake/Checkout Specialist

Isbell Chiropractics - Brandon, FL

July 2015 to August 2015

Worked to check patients in and fill out all necessary insurance/medical forms Checked patients out and collected fees due

Submitted insurance claims manually

Balanced insurance billings against appointment to ensure all billing was submitted Daily filed and pulled patient charts

Developed a great working rapport with patients

On Air Sales Coordinator/Social Media Specialist

HSN - Saint Petersburg, FL

October 2009 to September 2013

Work directly with producer during live show broadcast while executing multi-media social platforms with customers and activating items being sold on air

• Meet with producer to strategize each hourly show

• Screen all incoming calls to make sure customers are adhering to the company's legal guidelines and possess the right characteristics to say "hello" to the host and on-air guest

• Prepare daily recap reports and weekly reports for upper management

• Enter hourly "shop the show" items which appear on TV and HSN.com Universal Customer Service Representative

HSN - Saint Petersburg, FL

April 2008 to October 2009

• Responsible for handling any and all aspects relating to customer accounts, including assisting with issues in all multi-channel venues (Sales IVR, HSN.COM, ITV, In-House & WAH Representatives)

• Responsible for handling all customer service issues Senior Loan Consultant/Financial Consultant

Total Home Source - Brandon, FL

February 2003 to April 2008

• Consulted with clients on best loan scenario to improve financial portfolio

• Responsible for analyzing credit reports

• Maintained direct contact with clients throughout the entire loan transaction from application to closing

• Developed and maintained strategic alliance with real estate agents VP of Finance

Synergy One Solutions, Inc - Tampa, FL

December 2001 to May 2003

• Responsible for all financial aspects of the company, including payroll, AR/AP, 941 taxes, bank deposits and reconciliations

• Responsible for maintaining all employee and corporate files

• Responsible for managing calendar, scheduling meetings, and making travel arrangements

• Responsible for all clerical aspects of the office, including ordering supplies Directly supported assigned loan officer

Southern Commerce Bank - Tampa, FL

February 1998 to August 2000

Tampa FL

February, 1998 to August, 2000

• Responsible for auditing business financial statements for all commercial accounts for compliance and accuracy

• Performed credit analysis on business entities and personal guarantors

• Responsible for contacting CPAs when financial statements were found to be "out of balance"

• Performed audit of all collateral documents

• Assisted in compilation of loan reports for the Board of Director's monthly meetings

• Directly supported assigned loan officer, including scheduling meetings with clients and loan closings, as well as managing personal, commercial and SBA loans, from application to closing

• Assisted in commercial loan liquidations

Operations Officer/Branch Manager

Southern Exchange Bank - Tampa, FL

February 1991 to April 1995

• Responsible for overseeing daily operations of a $50m bank

• Prepared and presented monthly audit reports to the Board of Directors

• Responsible for all aspects of hiring, firing and management of branch employees

• Responsible for quickly resolving customer complaints and issues

• Responsible for ordering title searches on liens and judgments Education

Banking & Finance

Florida School of Banking - Gainesville, FL

1996

banking

American Institute of Banking - Tampa, FL

1995

B.A. in Accounting & Finance

University of Florida - Tampa, FL

1991

B.A in Accounting & Finance

University of Virginia at Wise - Wise, VA

1989

Business, Finance and Accounting

University of Kentucky - Lexington, KY

1987

Skills

• Excel

• Word Perfect

• Microsoft Outlook

• Powerpoint

• Retek

• Efficient with Telos Telephone Systems

• Working knowledge of some legal procedures and terminology

• Excellent spelling and grammar rules

• Working knowledge of QuickBooks

• Time management skills with a proven ability to change direction in a moment's notice

• Detail oriented with the ability to handle various tasks simultaneously in a time sensitive environment; always having a contingency plan in place

• Trustworthy with highly confidential information

• Self-motivated; great personality, outgoing, diligent in work ethic, competitive

• Strong verbal and written communication skills

• Proven leadership ability within my department

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