Customer Service Office Assistant
Resume:
Jennifer Little
New Stanton, PA *****
ad1f4d@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Receptionist/Office Assistant
Insurance Connections - Greensburg, PA
July 2011 to September 2023
• Insurance quotes
• Filing paperwork
• Answering phones
• Bill payments
• Cash handling
• Scheduling appointments
• Customer Service.
• Faxed, copied, and scanned documents
• Organized and processed mail
• Returned calls to customers
Cook/Food Server/Bartender
Monday's Restaurant - Latrobe, PA
February 2018 to June 2020
Food preparation, customer service, cash and payment handling, cleaning, stocking, alcohol and food service.
Bartender/Server
Red Brick Restaurant - Greensburg, PA
March 2011 to November 2011
• Performed opening and closing
• duties
• Performed bar back duties
• Followed food and drink safety guidelines
• Provided mixed drinks for multiple dining options
• Ran food and alcoholic drinks for guests
• Verified customer age prior to serving
• Set guests at ease
• Worked in a fast paced and high volume dining establishment and bar
• 15 years of experience with preparing mixed drinks
• Cash Handling
• Accounting
• Worked from 9am to 2pm
Bartender
Mr. Smitty's Bar - Greensburg, PA
March 2006 to January 2011
• Performed closing duties
• Worked from 4pmto 2am
• Followed drink safety guidelines
• Performed bar back duties
• Provided mixed drinks, cocktails, and pairings for multiple drink options
• Ran alcoholic drinks for guests
• Verified customer age prior to serving
• Set guests at ease
• 10years of experience with preparing Mixed drinks
• Worked in a fast paced bar
Server
The Baggy Knee Cafe - Greensburg, PA
February 1996 to December 2005
• Worked at a bar and restaurant
• Handled a high volume of customers regularly
• Greeted guests
• Took and memorized orders
• Prepped lunch, dinner, and orders
• Served food
• Checked on guests frequently
• Cleared tables
• Processed transactions
• Cleaned and sanitized restaurant
• Handled cash
• Memorized the menu
• Performed bar back duties
Education
GED in General Studies
Penn Trafford High School - Harrison City, PA
August 1991 to July 1994
Skills
• Bartending
• Restaurant Experience
• Busser
• Food Service
• Serving Experience
• Food Preparation
• Host/Hostess
• Kitchen Experience
• Microsoft Word
• Upselling
• Retail Sales
• POS
• Cooking
• Food Safety
Certifications and Licenses
Ramp Certification
August 2020 to August 2022
Additional Information
Skills
• Customer Service
• Greet
• Front Desk
• Typing
• Filing
• Some accounting skills
Assessments
Customer Focus & Orientation - Highly Proficient
November 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/8ac80f6930754a6bcbd3a3b0ed05feadeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or development in any professional field.
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