Human Resources Employee Relations

RESUME

Gary O. Boren

Contact Cell 806-***-****

*******@*****.***

MARKETING & BUILDING CUSTOMERS STRATEGY

SUCCESSFUL Development of company growth strategies-Marketing Plans and Customer service to retain clients in the Lubbock Texas and Eastern New Mexico MSA. We grew to the 7th Largest Private Employer according to Texas South Plain Work Source-15 Counties

PROVIDED oversight and leadership-coaching and training to all supervisors and department leaders- Provided evaluation of success of strategies by working with the goals of clients and having proper communication. We were the leader in all areas because we evaluated and learn to connect with the customer at multiple levels to ensure successful goal accomplishments.

Facilities Marketing Management / Human Resource total administration- HR Applicant Tracking Programs-HRIS; MAJOR MEDICAL- Hospital Recruitment –Employee Relations Manufacturing - Warehouse –Distribution “400,000-700,000 sq ft” Private Investigator – Background Checks Benefits Administration Wage & Hour Training-Federal, State Employment Laws EEOC Compliance

Supervision of 16-20 Professionals; * * Athletics & Sports * Convenience Retail-Gas Outlets License Security Event Management Professionals.

MEDICAL-HOSPITAL & CLINICAL HUMAN RESOURCE

High energy, ambitious, results-oriented Business leader with expertise in all facets of of Human Resources; which includes all Administrative – Professional –MEDICAL-Physician, Director of Nurses, Nurse Practitioner, RN Staff and Medical support staff - License Security Officers – Captains-Sergeants, Assistant Shift Supervisors-Personnel and Benefits administration, Staff Training. RECRUITMENT OF Physicians, Nurse Practitioners, RN’s and Medical support Staff, validation of medical credentials, transcripts.

Manufacturing: Major recruitment, employee relations, training & development of labor, compensation analysis & payroll, benefits & best practices- in manufacturing & management, labor and workforce strategies planning. Additionally workers compensation and safety initiatives Coordinate and work with managers and supervisors to develop and implement processes and tools that foster higher productivity, quality, safety and improved retention of workforce. Development of employee retention/turnover strategies and training compliance to be operational cost effective.

Equal Employment Opportunity (EEO) and Affirmative Action, in compliance with federal, state and local laws, Government regulations, financial management, operations, marketing, promotion, and community relations for major manufacturing, warehouse/distribution, major medical facilities, sports and entertainment venues and companies targeted toward provision of facility operations, human resources, security, and event staffing.

RETAIL West Texas TEXACO CONVENIENCE STORES OPERATIONS MANAGEMENT-OPERATIONS FINANCIAL

Oversight of Five (5) TEXACO Retail Purchasing of All Inventories ALL gasoline, negotiations with Vendors, Contractor Hiring-Training-Terminations-AUDITING inventories, Marketing Accomplished goals of product and gasoline marketing Grocery & Gas Majors.

Manage all aspects of planning, tracking, analysis, quarterly and annual reporting, and revenue recognition using sound business practices

Skilled project manager; able to motivate team members to produce high quality results within tight timelines and strict budget considerations.

Marketing & Administrative Oversight

Maintenance Contracts

Contract Relationships

Recruiting & Hiring

Continuous Process Improvement

Leadership & Team Building

Vendors / Supplier Relationships

Safety Inspections

Staff Training & Development

Public Relations

Event Management

Personnel Staffing

Security Management

Concert Promotion / Marketing

Sports Events

PROFESSIONAL EXPERIENCE

MTC CORRECTIONAL SEX OFFENDERS) PRISON FACILITY-CONTRACTOR OF STATE OF TEXAS 120 Employees – 376 (Residents-INMATES SEX OFFENDERS)

SR HUMAN RESOURCE MANAGER Responsible for the management of Human Resources, which includes all Administrative – Professional – License Security Officers –Captains-Sergeants, Assistant Shift Supervisors -personnel and benefits administration, Staff Training, Equal Employment Opportunity (EEO) and Affirmative Action, in compliance with federal, state and local laws, Government regulations directives. 24 Hours-7-Days a week.

Plan, coordinate, and manage the administrative and personnel services of the facility.

Provide staff training; evaluate staff performance and implement organizational and personnel changes as approved by the facility administrator.

Develop departmental budget; monitor and control expenditures. Review and recommend changes to budget authorizations

Develop and implement new and revised policies and procedures affecting the human resources area. Coordinate with other departments to ensure compliance with overall facility objectives.

COORDINATE the recruitment and screening of applicants; extend approved employment offers and coordinate the processing of all job references for new employees, including verification of previous employment, educational attainment/degrees. Oversee new employee orientation.

Manage the administration of group insurance and retirement programs to ensure uniform application and interpretation of policy and procedure.

Administer wage and salary program including salary and personnel changes, performance appraisals, evaluation of position descriptions, personnel records and reports, rate structures, and area wage and salary surveys.

Coordinate Affirmative Action compliance and EEO requirements. Advise and assist supervisors/managers in employee relations and benefit matters.

Forward grievance, discrimination charges, requests for termination, and other critical personnel matters to the facility administrator for recommendation, review and coordination with the corporate office.

Process paperwork for terminating employees, perform exit interviews, employee attitude surveys, and report results to facility administrator. Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed. Provide regular feedback to staff regarding social skills procedures and intervention techniques.

ANDERSON AUTO GROUP FIELD HOUSE

Bullhead, Arizona / Laughlin, Nevada 2018 – 2019

General Manager – Operations / Community Marketing / Events

Provided executive leadership & Marketing Planning for day-to-day operations; Marketing & Planning by calling on vendors-sponsors to be under write & be involved in a sports and entertainment facility build by the Colorado River Union High School District (CRUHSD).

Involved in sports facility planning, including the buying, selling, and leasing of facilities, facility design and construction, and supervision of facility operations, including the structures and grounds, as well as the custodial, technician, and maintenance crews.

Oversee all operations, events, management of personnel, and relationships with contractors, vendors, clients, and general public attending the field house and associated facilities. Recruit, schedule, supervise, discipline, and coach all staff to gain optimum satisfaction during facility events.

Plan and coordinate all installations (telecommunications, heat, electricity, etc.) and refurbishments. Manage upkeep of equipment, supplies, and building structures.

Handle insurance plans and service contracts, keep financial and non-financial records, perform analysis and forecasting, and take steps to ensure profitability of facility.

Take charge of public relations with city and school officials, clients, employees, and the public, taking measures to ensure optimal performance, increase efficiency, and gain public approval.

Manage all aspects of planning, tracking, analysis, quarterly and annual reporting, and revenue recognition using sound business acumen.

Bring in rock stars and country western band, special events, and entertainment of all kinds to maintain income generation when venue not used by sports teams.

Proactively anticipate client needs by providing expert coordination with Ticket and Food & Beverage operations

G. BOREN SERVICES, INC.- 1982 – 2017

West Texas-Eastern New Mexico REGIONAL HUMAN CAPITAL CONSULTING – MARKETING -EVENT MGT- SECURITY FIRMLubbock, Texas

Senior Vice President-Marketing & Planning Administration Operations & Events

Provided senior management leadership for West Texas Regional Human Resource Consulting/Administration–Event Management – License Security-Recruitment firm supplying Human Resources Management, Human Resource Consulting, Personnel Staffing, License Security, Event management, Operations, Music Promotion-Recruitment, and Outsourcing.

Managed all employment aspects relating to employees, including employee relations, wage and hour administration, employee benefits, workers compensation and safety, labor issues, part-time employees, and staff training program in Union and Non-Union environment.

Oversaw a Professional Staff of Human Resources, Recruiters, Supervisors, Coordinators, Payroll Administration on bi-weekly basis, Billing, Accounting, Graphic Design, Receivables / Payables, and Safety & Risk Management, and Background Investigator.

Directed all MARKETING & CUSTOMER SERVICE activities related to personnel, human resources, training, recruiting, risk management and retention of administrative staff, automation, in major industries ie;

Texas Tech University, Texas Tech Athletics, City of Lubbock, Lubbock County Election Office, LISD Public Schools, Distribution-Warehouse-Manufacturing-Major & Medical Hospitals, and Public Venues (1500 theatres – 6,000 coliseum – 15,000-Arena-65,000 Stadium. Managed up to 500+ Event staff a single athletic games with annual payroll of over $6-7 million (1600 W-2s).

Additionally operations included private investigator/background investigations for employment purposes being licensed by the Texas Dept of Public Safety as a Background Investigation Company.

Controlled all aspects of customer contact, consumer relations, marketing, advertising, and civic and customer presentations.

Used excellent management skills and business acumen to provide human resources management for Texas Tech University – Athletics, Major Medical Hospitals in the Lubbock, Texas MSA, various large warehouse operations, and major manufacturers.

Assured smooth operations by preparing special reports and research projects concerning staffing/FTE guidelines, cost control, procedures to combat high turnover and testing procedures.

Expertly managed security division of Texas Department of Public Safety Private Security / Investigations Guard Company established in 2001.

Improved popularity and attendee satisfaction for Texas Tech University Athletics, a Division-1 NCAA University and Big 12 Conference Member by providing high quality event staffing for Jones ATT Stadium (65,000) and United Supermarkets Arena (15,000).

Organized and managed events for City of Lubbock Center and other Lubbock and outside venues, including venues in New Mexico.

Aggressively marketed, produced and managed concert promotion, event security and staffing, budgeting, and post-event settlement for International and National Entertainers.

Impressive sampling of ENTERTAINMENT EVENTS MARKETED, PRODUCED & PROMOTED by Gary Boren--skillfully presented to include:

Sir Paul McCartney, George Strait, Garth Brooks, Elton John, Eagles, Cher, Neil Diamond, JOURNEY, Rascal Flats, Bob Dylan, John Mellencamp, Willie Nelson, Dixie Chicks, Jason Aldean, Luke Bryan, Brad Paseley, Miranda Lambert, Zac Brown, Little Big Town, Alan Jackson, Sugarland, Reba McEntire, Shania Twain, and ZZ Top.

EDUCATION & CREDENTIALS

Bachelor of Science, English & History,

Texas Tech University, Lubbock, TX

Licenses & Certifications

Basic Security Training Course – Level 3-ARMED GUARD—Texas Department of Public Safety

Private Investigator – Background Checks – Licensed by Texas Department of Public Safety

Professional Affiliations

I.Appointed by Governor Greg Abbot

Board of Directors

BRAZOS RIVER AUTHORITY--State of Texas-2020-Pres

II.Appointed by Texas Gov. Rick Perry

Member, Task Force on Appraisal Reform-

State of Texas–2006

III.Appointed by Texas Governor Mark White,

Chairman-Texas Council for Technical Vocational Education, Advisory Council--State of Texas-1986

Awarded & Recognized by State of Texas Organizations

(A) Meritorious Service Award – State of Texas – Vocational Agriculture

(B)Blue & Gold Award – Texas F.F.A.

(C)Distinguished Service Award – State of Texas – Vocational Agriculture Teachers Association Texas

Board Member, Workforce of the South Plains – 2005 – 2018

City Councilman, City of Lubbock – 2002 – 2007

Board of Directors, Lubbock Chamber of Commerce – 2009

Advisory Bank Director, American Bank of Commerce – 2000 – 2012

Chancellor’s Council – Texas Tech University – 2000 – 2012

Red Raider Club – Texas Tech University – 1997 – Present

Society of the Spur – Texas Tech University – 2000 – Present

Advisory Board Member, Lubbock Christian University – 1990

Various other positions at University Medical Center, Boy Scouts of America, Lubbock Independent School District, Lubbock Independent School, and Lubbock Chamber of Commerce

Awards & Distinctions

Leadership Lubbock – Distinguished Alumnus Award (1st Recipient) – Lubbock Chamber of Commerce

Contact this candidate