Customer Service Data Entry
Resume:
Joseph Wray
Senior Professional
Cypress, TX ****9
*******@*****.***
Experienced and conscientious individual with proven Supervisory, Management and Analytical skills
seeks a challenging success driven environment. Core strengths include:
• Document Processing
• Medical Billing
• Organization and Supervision
• Retail/Account Management
• Client Development
• Team Leadership
• Purchasing
• Customer Service
Authorized to work in the US for any employer
Work Experience
Data Entry Operator
Cruise, LLC - Houston, TX
June 2023 to Present
AV industry. Input data from operations of AV vehicles. Receive actons from AV drive and upload into
SharePoint.
Transaction Processing Representative-Retirement Services .
Accenture - Houston, TX
January 2023 to June 2023
Processing document/upload pertain info in SharePoint.
• Maintained up-to-date knowledge of customer accounts
• Contract
Electrical Specialist/Appliance Sales
Home Depot - Houston, TX
March 2018 to December 2022
Administered to concerns in all aspects of electrical appliance sales.
Mailroom Clerk
Phillips 66 - Houston, TX
June 2021 to March 2022
Daily function of mailroom services for 3000 employees.
Passport Processing Agent
CIBT Visas - Houston, TX
January 2017 to February 2021
• Process client request to obtain, renew visas, passports
Document Specialist
Ricoh USA - Houston, TX
March 2016 to January 2017
• Facilitated mailroom operations for 100+ departments/team members/office personnel
Mailroom Supervisor
Shell Oil Company - Houston, TX
January 2013 to February 2016
• Provided real time customers service, research accounts and clients
• Manage spreadsheets, email customers to pick up personal packages
• Assist with route pickup and delivery as needed
• Process client request to obtain, renew visas, passports
• Battery project and archive/records management
• Perform end of the day outgoing mail checks
Medical Billing Clerk
Jones Road Chiropractic - Houston, TX
2012 to 2014
All aspect of office management. Insurance and medical billing
Documentation Specialist
Oil and Gas Document QC - Houston, TX
January 2012 to September 2012
Worked on all facets of Documentation Control in the Oil and Gas industry.
Asst Warehouse Manager
General Formulations Inc - Cerritos, CA
January 2009 to January 2012
Managed daily office activities, established policies and procedures
• Oversaw budget, fiscal interactions, hired and supervised staff
• Trained, directed, and evaluated personnel engaged in sales, inventory-taking, reconciling cash receipts
and customer service
Education
Associate's degree in Accounting
Hammel College - Akron, OH
Skills
• Coding. (3 years)
• CPT Coding. (3 years)
• Data entry (10+ years)
• Excel (10+ years)
• CPT (3 years)
• CSR
• Customer Care
• Customer Service
• Customer Support (10+ years)
• Key Holder
• Onsite (10+ years)
• Records Management
• ICD-9
• Microsoft Office (10+ years)
• Office Management (10+ years)
• Interviewing (10+ years)
• HIPAA (3 years)
• Payroll (10+ years)
• Accounting
• Microsoft Outlook
• Archives Management
• Microsoft SharePoint (3 years)
• Analysis Skills
• Analytics
• Databases
• Electrical Experience (5 years)
• SharePoint (5 years)
Assessments
Administrative assistant/receptionist — Completed
November 2021
Using basic scheduling and organizational skills in an office setting
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
SKILLS
Microsoft, Med iSOFT, ICD9 and CPT Coding. Word, Excel, PowerPoint, Access, Outlook, ACT,
QuickBooks, Data entry/Analytics
Contact this candidate