Joseph Wray

Senior Professional

Cypress, TX ****9

ad1f1w@r.postjobfree.com

714-***-****

Experienced and conscientious individual with proven Supervisory, Management and Analytical skills

seeks a challenging success driven environment. Core strengths include:

• Document Processing

• Medical Billing

• Organization and Supervision

• Retail/Account Management

• Client Development

• Team Leadership

• Purchasing

• Customer Service

Authorized to work in the US for any employer

Work Experience

Data Entry Operator

Cruise, LLC - Houston, TX

June 2023 to Present

AV industry. Input data from operations of AV vehicles. Receive actons from AV drive and upload into

SharePoint.

Transaction Processing Representative-Retirement Services .

Accenture - Houston, TX

January 2023 to June 2023

Processing document/upload pertain info in SharePoint.

• Maintained up-to-date knowledge of customer accounts

• Contract

Electrical Specialist/Appliance Sales

Home Depot - Houston, TX

March 2018 to December 2022

Administered to concerns in all aspects of electrical appliance sales.

Mailroom Clerk

Phillips 66 - Houston, TX

June 2021 to March 2022

Daily function of mailroom services for 3000 employees.

Passport Processing Agent

CIBT Visas - Houston, TX

January 2017 to February 2021

• Process client request to obtain, renew visas, passports

Document Specialist

Ricoh USA - Houston, TX

March 2016 to January 2017

• Facilitated mailroom operations for 100+ departments/team members/office personnel

Mailroom Supervisor

Shell Oil Company - Houston, TX

January 2013 to February 2016

• Provided real time customers service, research accounts and clients

• Manage spreadsheets, email customers to pick up personal packages

• Assist with route pickup and delivery as needed

• Process client request to obtain, renew visas, passports

• Battery project and archive/records management

• Perform end of the day outgoing mail checks

Medical Billing Clerk

Jones Road Chiropractic - Houston, TX

2012 to 2014

All aspect of office management. Insurance and medical billing

Documentation Specialist

Oil and Gas Document QC - Houston, TX

January 2012 to September 2012

Worked on all facets of Documentation Control in the Oil and Gas industry.

Asst Warehouse Manager

General Formulations Inc - Cerritos, CA

January 2009 to January 2012

Managed daily office activities, established policies and procedures

• Oversaw budget, fiscal interactions, hired and supervised staff

• Trained, directed, and evaluated personnel engaged in sales, inventory-taking, reconciling cash receipts

and customer service

Education

Associate's degree in Accounting

Hammel College - Akron, OH

Skills

• Coding. (3 years)

• CPT Coding. (3 years)

• Data entry (10+ years)

• Excel (10+ years)

• CPT (3 years)

• CSR

• Customer Care

• Customer Service

• Customer Support (10+ years)

• Key Holder

• Onsite (10+ years)

• Records Management

• ICD-9

• Microsoft Office (10+ years)

• Office Management (10+ years)

• Interviewing (10+ years)

• HIPAA (3 years)

• Payroll (10+ years)

• Accounting

• Microsoft Outlook

• Archives Management

• Microsoft SharePoint (3 years)

• Analysis Skills

• Analytics

• Databases

• Electrical Experience (5 years)

• SharePoint (5 years)

Assessments

Administrative assistant/receptionist — Completed

November 2021

Using basic scheduling and organizational skills in an office setting

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.

Additional Information

SKILLS

Microsoft, Med iSOFT, ICD9 and CPT Coding. Word, Excel, PowerPoint, Access, Outlook, ACT,

QuickBooks, Data entry/Analytics

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