Administrative Assistant Customer Service
Resume:
Lisa Lewis *
Lisa Lewis
CONTACT **** ******* **** #*****
Wilmington, DE
************@*****.***
SUMMARY
Administrative Assistant with 19 years in the healthcare industry. Strong interpersonal and organizational skills, and a keen ability to multi-task a variety of challenges and responsibilities. Wide range of experience including 6 years in Computer Systems, 19 years as an owner and doctor in 3 self-started Chiropractic practices, 8 years as a speaker and personal development facilitator, and 2 1/2 years buying, remodeling, and selling homes.
SKILLS
19 years experience in healthcare
Medical terminology
Thrive on organization
Customer Service
Planning and Scheduling
Internet Research
Staff Training
MS Office
Google Drive, Google Docs,
Sheets, etc.
Excel
Quick learner
Tutoring
WORK EXPERIENCE
IBM - White Plains, NY Jun 1984 — Aug 1988
Senior Associate Programmer
Designed, programmed, & maintained telecommunications software Trained users in use of on-line system
Led team of three in full project development cycle Developed user business requirements
Led project to develop front-end for tariff database Reader's Digest - Pleasantville, NY Sep 1988 — Jul 1989 Systems Analyst
Redesigned core system using state-of-the-art technology Led team of three analyzing & designing on-line customer service Documented analysis & design techniques
Prodigy Services - White Plains, NY Jul 1989 — Dec 1989 Systems Analyst
Enhanced and maintianed Commercial On-Line Advertising System Developed management information applications
19807
Lisa Lewis 2
The Executive Coaching Group - New York Dec 1989 — May 1990 Administrative Assistant
Provided administrative support for ad agency coaching seminars Developed bookkeeping applications & trained users Trained staff in word-processing programs
The Actor's Institute - NYC Dec 1989 — Jun 1991
Enrollment Director
Enrolled & led self-development programs and wealth-building groups Led logistical teams for self-development programs Dr. Roger Costa, DC - New York Mar 1991 — Jun 1991 Chiropractic Administrative Assistant
Part-time receptionist/administrative assistant
Responsible for greeting patients, appointments, bookkeeping, computer training Quality Chiropractic - Dallas, TX Jan 1996 — May 2003 Chiropractor/Owner
Owner of Chiropractic Practice with one employee
Spoke at numerous engagements on health and wellness Ran introductory sessions for self-development seminars Assist and lead self-development workshops
Network Chiropractic Care - Newark, DE Sep 2003 — May 2013 Chiropractor/Owner
Owner and chiropractor
Ran day-long healing intensives
Handled billing, advertising, networking
Vital Connections - Asheville, NC Sep 2013 — Dec 2015 Chiropractor/Owner
Owner and chiropractor
Handled billing, advertising, networking
Brought in partners - chiropractor and massage (MFR) practitioners Homemaker and Caretaker, Asheville, NC Jan 2016 — Aug 2017 Continued raising 2 children
Took care of aging mother-in-law
The Joint Chiropractic - Asheville, NC Sep 2018 — Dec 2019 Wellness Coordinator
Administrative Assistant
Interviewing and training incoming Admins
Selling packages and plans to practice members
Lisa Lewis 3
Real Estate Investor Sept 2019 — June 2021
Self-Employed
Researched properties
Purchased, remodeled and resold properties for profit Hired contractors and did some remodeling myself
EDUCATION
B.A. Math / Computer Science Sep 1980 — May 1984
Manhattanville College, Purchase, NY
Chiropractic Pre-requisites - Chemistry, Physics Jan 1991 — Jun 1991 Borough of Manhattan Community College
Chiropractic Pre-Requisites – Chemistry, Biology Sep 1991 — Apr 1992 Northlake Community College - Dallas, TX
D.C. – Doctor of Chiropractic May 1992 — Dec 1995
B.S. – Anatomy and Physiology
Parker College of Chiropractic
REFERENCES
References available upon request.
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