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Sarah Rice

Mortgage Professional

ad1f03@r.postjobfree.com • 602-***-****

**** * ****** **. *******, AZ 85042

www.linkedin.com/pub/sarah-rice/11/717/93b

Self-driven and customer-centered professional with a formidable career history in leading underwriting operations. Specialized in devising loan resolution, recovery, and enforcement strategies, diagnosing data incongruities utilizing loan origination and underwriting systems, and ensuring compliance with program guidelines. Detail-oriented individual that supports the development of standards that aim to optimize personnel to meet company standards. Highly analytical and detail oriented with excellent work ethic, capable of managing multiple priorities in a fast-paced environment. Recognized by peers and senior leadership for tenacity and a proven ability to rapidly assess complex challenges, develop action plans, and lead teams to exceed targeted compliance objectives. Areas of Expertise

Team Leadership & Development

Risk & Loss Mitigation Initiatives

Credit & Compliance Management

Credit Underwriting

Relationship Development

Policy Improvement

Collection & Appraisal

Financial Statement Analysis

Operational/Regulatory Compliance

Issue Resolution

Strategic Planning

Customer Support

Technical Skills: Encompass (Loan Origination Software System) Microsoft Office Suite: Word, Excel, PowerPoint Professional Experience

Envoy Mortgage, Phoenix, AZ 8/20 – 7/22

Mortgage Underwriter

Operated in a remote capacity specializing in Conventional, FNMA, FHLMC, and loan programs, including Home Ready and Home Possible loans. Analyzed and reviewed lines of business to develop recommendations and assisted agents with achieving a profitable book of business. Communicated clearly and professionally, leveraging remarkable customer service skills. Key point of contacted that engaged with customers to identify and address adverse situations.

● Ensured full adherence to all federal and state compliance guidelines relative to mortgage lending.

● Fostered long term client relationships and built client value, selling loan features and benefits. Bank of America, Chandler, AZ 2/16 – 4/20

Senior Mortgage Underwriter

Owned the full scope of responsibility in delivering high quality underwriting activities for residential loans, ensuring compliance with company and secondary market investor standards. Recommended loans for approval, including conducting thorough credit investigations, obtaining and validating credit information, income confirmation and down payments. Audited and examined all loan documentation, ensuring accuracy and completeness.

● Secured first-hand expertise in manual underwriting and expert in addressing and managing non-conforming loans with $1M in lending authority.

● Undertook cross-training to gain the ability to additionally serve as a Senior Home Equity Underwriter.

● Subject matter expert that guided, coached, and mentored teams through positive feedback and development strategies the meeting of production goals that aligned with service standards. USAA through Aerotek as a Contractor, Phoenix, AZ 7/15 – 11/15 VA Mortgage Underwriter

Contracted role offering key support to the USAA in the underwriting of mortgage loan files that were fully compliant with predefined VA guidelines and state and federal reporting requirements. Led reviews of various applicant documents, including tax returns and credit reports to ensure required data for approval. Modified loans to new terms, identifying additional conditions to ensure a viable credit decision.

● Seamlessly functioned in an ever-changing environment supporting additional business channels in Underwriting.

● Administered underwriting procedures on VA loans focused on evaluating borrowers’ ability to repay mortgage loans with lending authority of $417K.

● Key liaison that continually updated branch/division regarding required conditions, while proactively expediting final approval of the file as required.

● Developed and maintained an up-to-date and sound knowledge of multiple loan product guidelines and risk assessment tools used to decision mortgage loans.

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Wells Fargo, Tempe, AZ 1/12 – 6/15

Consumer Loan Underwriter, Level 3

Contributed to the financial stability of the organization by underwriting consumer loans in accordance with policies. Maintained strict adherence to regulatory and policy compliance requirements, ensuring alignment with Bank Secrecy Act

(BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags and other compliance related Policies. Processed loan applications and obtained reports and information from credit reporting agencies.

● Proactively remained informed of policy updates and demonstrated a thorough understanding of home equity, consumer, and real estate loan policies and applicable laws and regulations.

● Instrumental role in talent development thorough the delivery of team coaching, workflow optimization support, and securing 100% loan quality on loans underwritten. JP Morgan Chase, Tempe, AZ 1/11 – 1/12

Underwriter

Delivered underwriting support, counsel, and authorization to company personnel, agents, and customers, related to the issuance of real estate title insurance commitments and policies. Owned lending authority for $721K, critically analyzing each transaction to approve, deny, or suspend. Employed underwriting standards and guidelines within delegated authority limits. Guided company personnel in the performance of real estate settlement services. Issued underwriting standards and guidelines in accordance with established company processes and requirements.

● Accurately Underwrote HARP loans and reviewed applications, credit reports, bank statements, 4506T's and cleared conditions through execution of fraud detection techniques.

● Gained recognition for securing 100% turnaround times within 72 hours.

● Leveraged deep knowledge of guidelines to consistently meet company production requirements, maintaining 100% in loan quality.

Additional Experience

Senior Loan Processor/Jr Underwriter, JP Morgan Chase, Phoenix, AZ Loan Processor, Countrywide, Phoenix, AZ

Sales Associate, Richmond American Homes, Phoenix, AZ Sales Associate, Engle Homes, Denver, CO

Education

Business Courses

Rochester Community College

Business Courses

Arizona State University

Arizona School of Real Estate

Certifications & Licensure

Certified New Homes Sales Professional, NHBA, Rochester, MN New Homes Sales Professional, Hyland Bat Company, Scottsdale, AZ

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