Farhan Iqbal Zafar

Jumeirah Group Oasis Village -Al Qouz Industrial area Dubai

Email: ad1epz@r.postjobfree.com (Township Lahore) Mobile Phone: UAE: 009***********, Pak: 009*********** 030******** Personal Data

Date of birth : 18th of March 1984

Nationality : Pakistani

Gender : Male

Marital status : Married

Religion : Muslims

Objective

I am seeking a challenging position that will allow me to apply and enhance my skills. In addition, I am eager to contribute my creativity and hard work towards the success and growth of your company.

Experience

Address Boulevard Hotel Dubai( MiNI BAR INCHARAGE) 2017 to 2018 Responsibilities:

• Handle of Guest Complaints

• Take care min bar

• Update VIP Amenity

•

Certificates Address Boulevard Hotel

• Pre- Opening Team

• Basic Food Hygiene

• Colleagues Of The Month Front Of the House

• Fire Safety Training

Room Amenities Jumeirah Zabeel Saray (Front Office)(Nov 2011 to Oct 2016) Responsibilities:

• Arrange for the Rooms Amenity

• Arrangement of Occasions Amenity

• Handle of Guest Complaints

Cross Training Arrival Lounge

(Front Office)

• Checking in Procedure ( and Escort)

• Updating guest profile

• Show around all the facilities of hotel and rooms

• Overview of the division function

• Departmental communication Briefings/ Meeting

• Opera Profile

• Handling Special Occasion and arrangement

Jumeirah Zabeel Saray (Mini Bar Team Leader)

• Food & Beverage Assistant and Mini Bar Team Leader Check the mini bar standards and guiding collegues.

• Check the monthly expiry Beverage items.

• Transfer all the Beverage items to another outlet before expired.

• Maintain the documents for refreshment center (mini bar).

• Do the monthly inventory for the refreshment center

(mini bar).

• Have experience in Restaurants service for Jumeirah Zabeel Saray .

Certificates Jumeirah Zabeel Saray

• Cross Training Arrival Lounge (Front Office) 2016

• Certificate of Appreciation (Trip Advisor) 2016

• Colleague of the Month (Front of the House) 2016

• Certificate of Achievements (Allergen Management) 2016

• Certificate of Achievements (Basic Food Hygiene) 2015

• Certificate of Achievement ( Food and Beverage Service Professional Course)LOBSTER INK 2014

• Certificate of participation (Security Awareness Training course) 2011

Grosvenor House & Le Royal Meridien Hotel in Dubai

** Nov 2008 to nov 2011 **

MINIBAR ATTENDENT (Restaurant Services)

• Have experience in bar service for Grosvenor House (Toro Toro and Siddharta Restaurants and Boudha bar.

• Have experience in room dining (Room service).

• Le Royal Meridien:

Crouse training in Front Office department a guest relation officer.

• Reservation of Desert Safari Helicopter, Yacht, Etc.

• Present welcome juices and fresh towel of arrival guests.

• Show around all the facilities of hotel and rooms Certificates

• Certificate of Basic Food Hygiene 2009 Le Royal Meridian

• Certificate of Participation F&B Service Assistant Room Service 2010 Le Royal Meridian

Education

• Matric Board of Intermediate & Secondary education.

• FA Board of Intermediate & Secondary education.

• DBA Diploma Business of Administration. Languages - Urdu & English

MS Office (Word & Excel)

CCA (Computer concept Application) Use of Internet Explorer Passport Details Passport

No: AD5526151

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