Customer Service Data Entry
Resume:
CRYSTAL LUCK
*** ************ **, *********, ***** Carolina, 27292, US
ad1enb@r.postjobfree.com
Self motivated and experienced in providing excellent customer service for 26 years. Dedicated and detail oriented. Proven ability to stay calm and professional in high stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Service standard compliance
Recordkeeping strengths
Multi-line phone talent
Conflict resolution
Self-motivated
Complaint resolution
Team Leadership
Sales expertise
Strong verbal communication
Data entry
Extremely organized
Professional telephone demeanor
Detail Oriented
Multitasker
Customer service
Strategic sales knowledge
Phone Representative
Quantum 3 Media, LLC - Charlotte, NC
Analyzed customer data to identify problems, develop potential solutions, and ensure high-quality service.
Consistently provided excellent customer service
Handled high volume of calls daily.
Store Manager
Dollar General - High Point, NC
Generated repeat business through excellent customer service. Meet or exceed store sales and profit targets by inspiring consumer loyalty. In charge of ensuring that all store policies, procedures, and controls are adhered to, as well as planning, organizing, and delegating work among employees. Front of House Server/ Manager
Mario's - Salisbury, NC
Was in charge of customer service, which included training employees, overseeing operations, and quickly resolving issues.
Demonstrated leadership by maintaining cleanliness and organization and delegating roles to employees.
Responded to guest concerns and resolved all issues to the satisfaction of the guests. GED - 2011
Tennessee Technology Center - Elizabethton, TN
Professional Summary
Skills
Work History
Education
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