Carol Sudol

ad1emc@r.postjobfree.com

702-***-****

Las Vegas, NV 89147

Dedicated professional with a background in Skilled Nursing & Assisted Living, Memory Care, currently seeking a position where I can grow with a company and help others daily.

PROFESSIONAL EXPERIENCE

ADMSSIONS Director : Henderson Health Rehab, June2021-Current

• On call duties for tours, inquiries, and admissions to facility. • Facilitate daily admissions meetings, report potential admissions. Gather data and attend quarterly Quality Assurance meetings. • Act as liaison between facility and family/resident. • Design and develop marketing and promotional materials. • Provide marketing presentations to social workers and case managers at various hospitals. •Develop and coordinate special events in the community to develop awareness of the facility and services provided. • Work with residents/families on the front end of the admissions process. • Complete initial face sheet information and verifies insurance benefits, payer source.

Admissions Marketing: HAVEN OF SCOTTSDALE, December 2018 – February 2020

Report and coordinate with Administration to develop and implement marketing strategy for the facility for census development. • Work with residents/families on the front end of the admissions process. • Complete initial face sheet information and verifies insurance benefits, payer source. • Establish relationships and coordinate special events with various clubs, community organizations, hospitals, physicians, and other health care providers. • On call duties for tours, inquiries, and admissions to facility. • Facilitate daily admissions meetings, report potential admissions. Gather data and attend quarterly Quality Assurance meetings.

Admissions Director: MORAINE COURT SUPPORTIVE LIVING, BRIDGEVIEW, IL 2015 - 2017

• Report and coordinate with administration to develop and implement marketing strategy for the facility to improve census development. • Coordinate with the residents and families on the front end of the admissions process. • Lead private tours of the facility while identifying needs and concerns. • Direct the interdisciplinary team to ensure an efficient admissions process. • Act as liaison between facility and family/resident. • Design and develop marketing and promotional materials. • Provide marketing presentations to social workers and case managers at various hospitals. •Develop and coordinate special events in the community to develop awareness of the facility and services provided.

Life Enrichment Manager: FRANCISCAN VILLAGE, LEMONT, IL May 2014 – December 2015

• Develop, implement, and facilitate independent living life enrichment program while considering the needs and interests of each individual resident. • Create monthly calendars and newsletters in collaboration with other team members. • Work in partnership with multiple department heads to organize interdepartmental functions.

Admissions/Marketing Director: BRIDGEVIEW HEALTH CARE, BRIDGEVIEW, IL 12/2005 – 02/2014

• Report and coordinate with Administration to develop and implement marketing strategy for the facility for census development. • Work with residents/families on the front end of the admissions process. • Complete initial face sheet information and verifies insurance benefits, payer source. • Establish relationships and coordinate special events with various clubs, community organizations, hospitals, physicians, and other health care providers. • On call duties for tours, inquiries, and admissions to facility. • Facilitate daily admissions meetings, report potential admissions. Gather data and attend quarterly Quality Assurance meetings.

Front Office Manager/Concierge: BEST WESTERN, BLOOMINGTON, MN 1997 - 2000

• Assisted customers in booking and canceling reservations. • Checked customers in and of the hotel. • Supervised front office employees. • Managed daily operations of front desk and assured quality customer service to all patrons.

Executive Floor Supervisor: DRAKE HOTEL, CHICAGO, IL 1987 - 1988

• Managed daily operations and activities of the executive floor. • Ensured that patrons received quality customer service. • Coordinated and scheduled entertainment for the executive floor.

EXPERTISE

•Customer Service Marketing Senior Fairs Microsoft Office Customer Care Contracts

•Point Click Care Navi Health System ECIN (E-Solutions) Case Management Leasing

REFERENCES

•FRED AARON: Bridgeview Health Care – Owner Dynamic Healthcare Corporation 847-***-****

•MONICA VASQUEZ: Bridgeview Health Care – Social Service Director 708-***-****

•MARTHA PECK: Bridgeview Health Care – Administrator 708-***-****

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