Sergei Petrov

Phone: +1-747-***-****

Email: ad1ek8@r.postjobfree.com

Location: Los Angeles, CA

OBJECTIVE

Continuous development to achieve the best business results

WORK

EXPERIENCE

April 2013 to October 2021

Volkswagen Group RUS

www.volkswagengrouprus.ru

Support Manager of Operational Systems SAP

Responsibilities:

- Analysis and optimization of existing business processes of the system;

- Formation of instructions, making presentations, training and support of end users;

Creating work instructions for business processes with an increased error threshold;

When implementing new processes;

- Technical support of databases, generating reports for business needs (SQVI);

Creating reports for: finance department, sales department, distribution, warehouse, inventory optimization in terms of materials, quantity, suppliers, customers, open orders and shipments for the period;

- Preparation of specifications, Transfer of requirement (TOR) Service and Change Requests, testing and involvement in the adoption of new functionality;

- Configuration and support of integration processes EDI;

Technical support during the implementation of new functionality. Preparation of test scenarios, checking the correctness of data entry;

- Interaction with related departments on the processes of warehouse operations (financial, group service, marketing, procurement and sales department)

providing information about the processes of shipment, unloading detailed data for business needs, forming orders, supplies, consumables or individual settings for promotional events.

at the warehouse level, control the movement of goods into separate virtual zones by creating separate settings for storage bin, storage type, capacity, routings, movement type or replenishment zones. Work with special stock (Q, S, E). Assistance in correcting errors in the GI or GR process;

- Interaction with customs organizations for supporting customs declarations on the billing process;

checking interfaces for broker part errors. If necessary, adjustment of the invoice in the system;

- Master date setup and support: create vendors, customers, materials, batch, interfaces, jobs, idoc’s;

manually / mass creates materials, change material settings;

daily monitoring of the operability of interfaces, jobs, idoc’s and fix them if needed;

Setup and support of inventory management processes: receipt, transfer order (TO), movements, placement strategy, storage and goods issue;

- Technical support of document flow between Order & invoice (Purchase and sales);

- Technical support for pricing conditions and calculation schemes: purchase price, sale price, info records, discount, framework contract, promotional campaigns;

- Technical support for the full cycle of inventory and inventory write-off process;

October 2012 to January 2013

BDO

www.bdo.ru

Consultant MM/SD

Responsibilities:

- Business process testing;

- Template data entry;

- Conducting MM / SD trainings;.

- Support end-Users;

- Writing technical documentation.

February 2012 to October 2012

Diageo

www.diageo.com

Expert in business process analysis and Support SAP

Responsibilities:

- SAP business processes analysis for proposing procedures improvement, appropriate development of new processes;

- Modelling of business requirements concerning assumed changes in SAP;

- Registration of problems, assisting employees with data entry into the system, solution monitoring;

- Creation of SAP settings change request, negotiations with the contractor (Accenture), testing / creation of complete solutions transfer to the production environment request;

- System testing along with final data input into Mercury;

- Keeping statistics on INC / CRQ and the quality of the contractor’s work (Accenture);

- Consulting, delivering of presentations on processes and changes in SAP for users in the Logistics department;

- Employees informing about system changes, status of implementation in the business environment.

January 2011 to February 2012

Diageo

www.diageo.com

Customer Relations Specialist

Responsibilities:

- A set of documents maintenance (delivery notes, consignment notes, Certificates of Conformity, goods declarations, A and B certificates, invoices);

- Orders processing;

- Weekly and monthly reporting;

- Selection of batches in the SAP system in accordance with the customer requirements;

- IDOC errors correction;

- Orders dispatch confirmation through EDI (Ecod);

September 2010-January 2011

Diageo

www.diageo.com

Assistant Logistician

Responsibilities:

- Preparation of documents for the shipment:

- Positional verification of the documents with the register of shipping;

- Routing;

- Identification and correction of errors;

EDUCATION

2006 - 2011

Russian State University of Trade and Economics, Moscow - Russia

World Economy, FEA Economist, specialist

1998 - 2001

Suvorov Military School

Cadet, certificate of upper secondary education

English level

Pre-Intermediate

KEY SKILLS

MS Word, MS Excel, MS Access, MS Visio, MS PowerPoint, MS Outlook, SAP ERP, SAP MM, SD, SAP WM, Reading ABAP code

PERSONAL SKILLS

Organized; purposeful; high level of responsibility; analytical mindset; attentive to details; ability to set priorities; high learning ability;

TEAMWORK SKILLS

Ability to work both independently and in a team; good communication skills; skills of conducting business meetings;

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