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Long Branch, New Jersey, Monmouth

DELILA DIDI ARIOLA

Debt Collector & Financial Analyst

Financial Debt Collection Specialist - Handled high influx of in-bound and out-bound calls pertaining to the reconciliation and collection of both delinquent, unsecured consumer credit cards accounts, as well as secured debt in auto deficiency accounts and home loans mortgage relapses either directly or through appropriate channels, including payment inquiry, reconciliation and control units. Initiated consumer negotiations for debt recovery through phone and mail contact. Negotiated settlements or monthly payment allowances within specific client guidelines. Skip trace abilities to locate people with over due balances by utilizing the internet and specialized software on severely delinquent over due balances. Maintaining and running a portfolio of accounts in a way to maximize gainful sales and reduce bad debt losses. Managing the acquisition of revenue/expense data for monthly profitability. Recognized as top collector in the top 10% of collection production consistently through out my career as a professional debt collector from 1988-2004. Although most of my career was in debt collecting, I also worked with other companies from 2004-2007. Worked for secondary mortgage company submitting FHA loans. Raised Capitol for private placements as an Investor Relations Representative.

Sold direct mail to auto dealerships as a marketing and sales rep. I consistently and competitively stayed in the top 5 in my division with these companies. ( Due to the economy, unfortunately these companies no longer exist.) However I am still in contact with my former colleagues who where my superiors in office (see references) Professional Highlights

Awarded employee of the month for most money

collected.

received customer service awards for outstanding

track record collection and positive customer

feedback.

Achieved perfect scores on all phone monitors

throughout tenure.

Recognized for showing leadership in identifying

customer needs and presenting appropriate

company products and services offerings.

Ranked in the top 10% best Sales rep in direct mail advertising and marketing across the US.

Investor Relations responsibilities was to Determine the organization's position in the market and to

provide the leaders with a proactive assessment and any other relevant feedback and guidance that is

needed by the organization's senior personnel on

how to increase the interactions with the investment community.

Awarded best team Leader in managing a group of

employees to oversee productivity and assist in

excellence of achieving our goal on a monthly basis. Education

Business Law/ Economics

Monmouth College University

Fully trained FDCPA certified ( Fair Debt Collection Practices Act) Employment References

*Northern Acquisition Group- 9/01/2015 to 1/30/2016 Supervisor, Wayne Torrisi 949-***-****)

*DL Financial Resources- 2004-2007, CEO -Daryl Ware 949-***-****)

*National Auto Loan Network- 2004, Marco Rasic CEO/President 2004

949-***-****) or 888-***-****

585 Anton Blvd #1556

Costa Mesa CA 92626 C: 949-***-****

ad1ejo@r.postjobfree.com

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