Cody Faulkner

La Vernia, TX *****

ad1eir@r.postjobfree.com

+1-281-***-****

Results-oriented Systems Advisor with a Business degree, graduating in 2024. Currently pursuing a Business degree to further enrich business knowledge. Demonstrated ability to handle multiple projects simultaneously, reflecting exceptional problem- solving skills and commitment to client satisfaction. Adept at quickly understanding client needs and delivering solutions. Seeking a Leadership role where I can leverage strong communication skills honed in sales, multitasking proficiency, and ongoing commitment to learning. Eager to contribute to operational success while fostering collaborative leadership within the team. Authorized to work in the US for any employer

Work Experience

Systems Advisor

Jon Wayne Service Company - San Antonio, TX

June 2021 to Present

• Conduct comprehensive in-home assessments to evaluate the overall efficiency and identify potential areas of improvement, ensuring a thorough understanding of client needs.

• Develop customized project proposals, offering a variety of solutions and alternatives to address identified issues, and enhancing home efficiency.

• Successfully negotiate and close sales, utilizing strong persuasive communication skills and an in- depth knowledge of home efficiency solutions.

• Oversee project management from inception to completion, including financing arrangements, design customization, and installation coordination, verified customer satisfaction and project success. Internet Sales Consultant

Jordan Ford - Live Oak, TX

May 2020 to June 2021

• Conducted onsite and in-store retail sales, demonstrating exceptional product knowledge and sales expertise.

• Successfully executed internet sales and facilitated off-site deliveries, expanding the customer base and increasing sales reach.

• Managed both new and used car sales, maintaining a comprehensive understanding of all inventory and effectively matching clients with their ideal vehicle.

• Cultivated personal relationships with clients, fostering trust and loyalty to enhance customer satisfaction and drive repeat business.

• Handled all forms of customer correspondence, including calls, emails, and SMS, prompt and professional communication.

• Efficiently presented products to clients, showcasing features and benefits to meet their specific needs and preferences.

• Proactively addressed and resolved customer escalations, securing a swift resolution and maintaining high levels of customer satisfaction.

• Delivered exceptional customer service, consistently going above and beyond to meet and exceed customer expectations.

Sales Associate

Stanley Automotive Enterprises - Eastland, TX

January 2019 to April 2020

• Executed onsite, in-store retail sales, demonstrating a profound ability to engage customers and drive sales.

• Took charge of retail sales responsibilities, consistently meeting and exceeding sales targets.

• Awarded “Salesman of the Year” in 2019, a testament to outstanding sales performance and dedication.

• Expertly showcased Ford products to customers, providing detailed information and closing sales with proficiency.

Senior Front Server/Bartender/Host

Rough Creek Lodge and Resort - Iredell, TX

May 2017 to January 2019

• Managed opening and closing procedures for the restaurant, oversaw all preparations were made for seamless dinner service.

• Maintained a high standard of service by enforcing the “Attention to Detail” and “Anticipate Guest Needs” protocols among all staff members.

• Conducted thorough bar and restaurant inventory, maintained accurate tracking of supplies and timely reorder of necessary items.

• Provided comprehensive training to new bartenders and servers, equipping them with the skills and knowledge required for exceptional service.

Public Relations/Social Media Coordinator/Assistant Director of Job Site Tarleton Round Up - Tarleton State University - Stephenville, TX April 2017 to April 2018

• Served as the Public Relations and Social Media Coordinator, managing all communications and online presence to bolster the organization’s reputation.

• Assumed the role of Assistant Student Director of Job Site, providing vital leadership and coordination in a dynamic work environment.

• Oversaw the organization’s social media channels, crafting engaging content to connect with our community and promote our mission.

• Conducted on-site visits to interview beneficiaries, capturing their stories to highlight the impact of our work.

• Interviewed student volunteers, fostering a supportive environment and ensuring their experiences were positive and enriching.

• Developed a leadership team application process, streamlining recruitment and selection of high- potential individuals.

• Regularly visited all job sites to assess conditions, ensuring safe working environments and compliance with all safety regulations.

Education

Finishing Degree May 2024 in Business

Tarleton State University - Stephenville, TX

August 2015 to Present

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