Carolyn Bachino MPH, CIC

908-***-****

ad1ehg@r.postjobfree.com

Skilled Program Manager with extensive public health quality experience of over 15 years.

Expertise in grant writing and conducting clinical trials. Former CDC Research Fellow and award recipient. Experience working closely with clinicians and healthcare facilities throughout New York and New Jersey. Experience analyzing corporate-level healthcare quality data and presenting it to health plan executives.

Certified Integrative Nutrition Health Coach with 6 years’ experience coaching clients about lifestyle change.

Capacity to conduct applied epidemiology and statistical analysis using Excel, SPSS, or Epi-Info

Proficient in English and Spanish.

Education:

Master of Public Health in Community Health

University of Texas Health Science Center at Houston School of Public Health, Houston, TX

Bachelor of Arts in International Relations and Theater

University of Southern California, Los Angeles, CA

Certified Integrative Nutrition Health Coach

Institute for Integrative Nutrition, New York, NY

Certificate in Soft Skills: Problem Solving, Critical Thinking, & Teamwork

Union County College Workforce Innovation Business Center, Union, NJ

Professional Experience:

Health Coach Link LLC. Jan 2018 - Present

Founder – Public Health Consultant

Advised providers on quality-of-care improvements to increase revenue by $30,000-150,000/year.

Outreached, proposed quality improvements to and formed referral network of healthcare providers.

Successfully hosted meetup groups with an average of 15 healthcare practitioners per event.

Managed nutrition booths and conducted healthy lifestyle workshops at over 20 Fortune 500 NYC corporations.

Developed unique brands, including website design and social media marketing of life coaching services.

Cognizant, Horizon Blue Cross Blue Shield of New Jersey Contract, Hopewell, NJ Aug 2020 – Aug 2021

Clinical Quality Improvement Liaison

Project manager for 46 multi-provider accounts for the Women’s Health Results and Recognition Program

Among the 46 accounts, successfully recruited and enrolled 21 of them, growing the program by 46% over baseline in just 11 months, exceeding the quota of 3 new provider groups per quarter.

The program was selected to be featured in the 2020 publication featuring best practices and most innovative initiatives in the nation by the Institute for Medicaid Innovation

Wellcare New York Health Plan NY, NY Feb 2016 - Aug 2017

Project Manager – Quality Management

Recognized for leadership in organization and coordination with multiple stakeholders to produce annual Quality Improvement Documents for regulatory review within timeline.

Managed Medicaid Performance Improvement Projects (PIP)s to improve smoking cessation, prenatal and perinatal quality health outcomes scores.

Worked with IT analytics team to develop ongoing reporting analytics reports for projects.

Fidelis Care New York, NY, NY Feb 2013 - Jul 2016

Corporate Quality Improvement Analyst

Project manager - Managed five Medicaid PIPs and exceeded all PIP goals within the timeline.

Improved care planning which contributed to 10% reduction in emergency room visits.

Increased MLTC Plan Patient Safety Star Rating from 1 to 4 stars in one year.

New York City Health and Hospital/ Gouverneur Healthcare Services Feb 2005 - Jul 2012

Coordinating Manager – Quality Management

Improved public health outcomes by producing survey tools and individualized data by provider, including improvements in pediatric obesity, HPV immunization, and diabetes management.

Designed and served as Program Director for two patient safety initiatives; Health Literacy and Patient Navigation - improved patient satisfaction scores, achieved 7,000 patient encounters with 98% success rate.

Increased revenue for the facility by achieving $110,000 in total grant fund awards during first year; Helped facility achieve NCQA certification as a Patient Centered Medical Home.

Other Past Experience:

Public Health Consultant, Freelance, Atlanta, GA

Successfully helped clients achieve and manage grant awards through the Centers for Disease Control and Prevention (CDC). Clients include the University of Texas, BRI Consulting, and Lockheed Martin

Coordinated with CDC partner and external organizations for first ever CDC-WHO World Cancer Congress.

McKing Consulting Corporation, Office of the Director, Global Aids Program (GAP), National Center for HIV, STD and TB Prevention, Centers for Disease Control and Prevention (CDC), Atlanta, GA

Public Health Program Analyst, Atlanta, GA

Convened key CDC stakeholders and provided the operational infrastructure needed for HIV prevention and control activities overseas.

CDC, National Immunization Program (NIP), Immunization Services Division, Health Services Research and Evaluation Branch

Research Fellow, Atlanta, GA

Awarded for spearheading the piloting and dissemination of new adult immunization assessment software programs ACASA and COCASA.

Provided technical assistance on use of ACASA for continuous quality improvement efforts to health department and clinical staff throughout the nation.

Improved immunization grant guidance, health education materials, and training documents; Spanish translation.

Publications:

Primary Author “Principles of Pain Assessment and Treatment in Non-Communicative Demented Patients” Clinical Gerontologist Volume 23, 2001 – Issue 3-4

Co-Author” Determining indications for vaccinatio: Patient self-assessment, medical record, or both?” Vaccine Vol. 24 (2006) 803-818

Co-Author “Cultural Sensitivity and Informed Decision Making About Prostate Cancer Screening” Journal of Community Health Vol. 28 Issue 6 pp 393-405.

Awards:

Patient Safety Expo Winner – Project Lead "Improving Patient Safety by Utilizing Trained Volunteers to Augment Patients' Health Literacy and Communication Skills", Best Patient Safety Project Among Diagnostic and Treatment Centers, New York City Health and Hospitals Corporation

Complimentary Registration – Presenter, National Patient Safety Foundation 2009 Patient Safety Congress, Pre-Congress collaborative session “Community Engagement”

CDC and ATSDR Honor Award – Category: Partners in Public Health (individual)

National Immunization Program (NIP) Honor Award – Category: Partners in Public Health

Certifications:

HIPAA 2018

Integrative Nutrition Health Coach & AADP Board Certified Holistic Health Practitioner 2013

Contact this candidate